What Hayes Truck Group is and who owns it
Hayes Truck Group is a truck dealership network owned by Berkshire Hathaway, the investment company run by Warren Buffett. The group operates multiple dealership locations across the United States, primarily selling new and used commercial trucks, particularly Peterbilt and International brand heavy-duty trucks. Berkshire Hathaway acquired Hayes Truck Group in 2017 as part of its broader investment in transportation and logistics businesses.
The dealerships in the Hayes network sell to both individual owner-operators and larger fleet companies. They handle sales, financing, service, and parts for commercial trucks. Because Hayes is part of Berkshire Hathaway's portfolio, it has access to capital and resources that smaller independent dealerships may not have, which can affect pricing, financing terms, and the range of inventory available.
Key Takeaways
- Hayes Truck Group is a network of commercial truck dealerships owned by Berkshire Hathaway, selling primarily Peterbilt and International brand heavy-duty trucks.
- The dealerships offer new and used trucks, financing options, service departments, and parts availability across multiple locations in the United States.
- As a Berkshire Hathaway subsidiary, Hayes has significant financial backing, which can influence inventory depth, financing flexibility, and service capabilities compared to independent dealerships.
- Buyers should compare Hayes pricing and terms with other dealerships and understand the total cost of ownership, including maintenance, fuel, and insurance, before committing to a purchase.
Where Hayes Truck Group locations are and how to find them
Hayes Truck Group operates dealership locations in multiple states, though the exact number and specific locations change over time as the company expands or consolidates. The dealerships are concentrated in regions with high commercial trucking activity, particularly in the Midwest and South. To find the nearest Hayes location and current inventory, you can visit their main website or contact their sales department directly by phone.
Each Hayes location typically maintains its own inventory of new and used trucks, though larger dealerships may have more selection. If a specific truck you want is not in stock at your nearest location, the dealership can often order it or help you find one at another Hayes location. Service departments at Hayes locations can handle routine maintenance, repairs, and warranty work for the brands they sell.
New and used truck inventory at Hayes
Hayes sells both new trucks fresh from the manufacturer and used commercial trucks. New trucks come with the manufacturer's warranty and allow you to customize features and specifications before delivery. Used trucks are typically inspected and reconditioned before sale, though the extent of reconditioning and warranty coverage varies by vehicle and location.
The inventory at any given Hayes location depends on current demand, manufacturer production, and what trade-ins the dealership has recently acquired. Commercial truck inventory can be limited during periods of high demand or supply chain disruptions. If you are looking for a specific model, year, or configuration, calling ahead to confirm availability saves time and travel.
Financing options through Hayes Truck Group
Hayes offers in-house financing for truck purchases, meaning you can arrange a loan directly through the dealership rather than bringing pre-arranged financing from a bank or credit union. The terms, interest rates, and down payment requirements depend on your credit history, the truck's price, and current market conditions. Because Hayes is backed by Berkshire Hathaway, the dealership may have more flexibility in structuring loans than smaller dealerships.
You are not required to finance through Hayes. You can bring your own financing from a bank, credit union, or other lender, and many buyers do. Comparing the dealership's financing offer with outside lenders helps you understand whether you are getting a competitive rate. For commercial truck purchases, some buyers also explore equipment financing or lease options, which Hayes sales staff can discuss with you.
Service and parts availability after purchase
Hayes Truck Group dealerships operate service departments that handle maintenance, repairs, and warranty work for the trucks they sell. Service availability varies by location; larger Hayes dealerships typically have more technicians and faster turnaround times than smaller ones. You can schedule service appointments in advance, which is important for commercial operators who cannot afford unexpected downtime.
Parts availability is generally strong at Hayes locations because they stock common replacement parts and can order others from manufacturers. Peterbilt and International trucks have parts available through multiple channels, so you are not locked into buying parts only from Hayes. However, using the dealership's service department and parts supply can simplify warranty claims and may support work is performed by technicians familiar with the truck's systems.
What to consider before buying from Hayes
Before purchasing a truck from Hayes, compare pricing and terms with other dealerships selling the same or similar models. Commercial truck prices vary based on market conditions, and getting multiple quotes helps you understand fair value. Ask about the truck's history, maintenance records, and any warranty coverage or service packages included in the sale.
Calculate the total cost of ownership, not just the purchase price. This includes fuel consumption, maintenance and repair costs, insurance, registration, and financing charges over the time you plan to own the truck. Different truck models and years have different operating costs, and understanding these differences helps you make a decision that fits your budget and business needs.
If you are buying a used truck, request a pre-purchase inspection by an independent mechanic if possible, even if Hayes has already inspected it. An outside inspection can reveal issues that the dealership's inspection missed and gives you confidence in the truck's condition. For new trucks, review the warranty terms carefully and understand what is and is not covered.
Frequently Asked Questions
Can I trade in my old truck when buying from Hayes?
Yes, Hayes accepts trade-ins at most locations. The dealership will appraise your current truck and explore its value toward the purchase price of the new or used truck you are buying. Trade-in values depend on the truck's age, mileage, condition, and current market demand. Getting an independent appraisal before trading in helps you understand whether the dealership's offer is fair.
What warranty comes with a new truck from Hayes?
New trucks come with the manufacturer's warranty, which typically covers major components for a set period or mileage limit. The exact terms depend on the manufacturer—Peterbilt and International each have their own warranty structures. Hayes sales staff can explain the warranty details for the specific truck you are considering, and you should ask about extended warranty options if you want coverage beyond the standard period.
Does Hayes offer warranty on used trucks?
Some used trucks sold by Hayes come with a limited warranty or service agreement, but coverage varies by vehicle, age, and mileage. Used trucks sold as-is typically have no warranty. Ask the dealership what warranty or may provide, if any, is included with the used truck you are interested in before you commit to the purchase.
Can I finance a truck through Hayes if I have less-than-perfect credit?
Hayes may work with buyers who have credit challenges, though interest rates and terms will reflect the lender's assessment of risk. Because Hayes has significant financial backing, it may have more flexibility than smaller dealerships. Contact the dealership's financing department to discuss your situation and learn what options might be available to you.
What happens if I need service at a Hayes location far from where I bought my truck?
Hayes locations can generally service any truck sold by Hayes, regardless of which location made the sale. However, warranty coverage and service records may need to be transferred or verified. Call ahead to confirm that the location you plan to visit can handle your truck's service needs and has availability for your appointment.