Where to get the Fleetwood parts catalog and what it contains

Fleetwood publishes a replacement parts catalog organized by RV model year and system type — appliances, plumbing, electrical, exterior trim, and interior components. The catalog lists part numbers, descriptions, and cross-references to help you identify what you need. You can request a physical copy from Fleetwood directly, read a PDF version from their website, or access parts through authorized Fleetwood dealers who stock inventory.

The catalog is not a single document. Fleetwood organizes parts by model line (Bounder, Discovery, Flair, Tioga, and others) and by production year, because a 2015 Bounder and a 2020 Bounder use different components in many systems. You will need to know your RV's model year and model name before you start looking. This information appears on your registration, title, or the manufacturer's label inside your RV near the entrance.

Most dealers can also look up parts by your VIN (vehicle identification number), which is faster than hunting through the catalog yourself if you are unsure which year or model you own.

Key Takeaways

  • Fleetwood replacement parts catalogs are organized by model year and model line, so you need to know your RV's exact year and name before searching.
  • You can obtain the catalog as a physical book from Fleetwood, as a downloadable PDF, or by working with an authorized dealer who has access to the parts database.
  • Authorized Fleetwood dealers can cross-reference parts by VIN if you do not know your model year, and they can order parts that may not be in stock locally.
  • Part numbers in the catalog include OEM (original equipment manufacturer) parts made by Fleetwood and compatible aftermarket alternatives from other suppliers.
  • Online RV parts retailers often stock Fleetwood components and can search by part number or model, sometimes at lower prices than dealer ordering.

How to request a catalog directly from Fleetwood

Contact Fleetwood's customer service department by phone or through their website to request a replacement parts catalog. Fleetwood's main customer service line can direct you to the parts department or provide you with a catalog request form. You will need to provide your RV's model year, model name, and VIN so they send you the correct version.

Fleetwood may mail a physical catalog at no cost, though delivery typically takes one to two weeks. Some model years and model lines have catalogs available as PDF downloads, which you can receive by email or access when ready through their website. Ask whether your specific model has a digital version available, since that is faster than waiting for mail.

Keep in mind that Fleetwood's customer service hours and contact methods vary. Check their official website for the current phone number and hours, as these change periodically. Some regional service centers handle parts inquiries separately from general customer service.

Using an authorized Fleetwood dealer to find parts

Authorized Fleetwood dealers have access to the full parts database and can search by VIN, model year, or part description. They stock common replacement items like water heater elements, refrigerator parts, slide-out seals, and exterior trim, and can order less common components from Fleetwood's warehouse. Dealer ordering typically takes three to seven business days for in-stock items and one to three weeks for special orders.

Dealers can also verify compatibility before you buy, which matters because some parts fit multiple model years while others do not. A dealer can confirm whether a part designed for a 2018 model will work on your 2017 RV, or whether you need a different part number. This prevents ordering the wrong component and having to return it.

Dealer pricing is usually higher than online retailers, but dealers often provide installation support or can recommend whether a repair is worth doing yourself or should go to a service center. If you are unsure whether you have identified the right part, a dealer consultation may save you money in the long run.

Finding parts through online RV retailers

Online retailers like RV Parts Country, Camping World, and specialized sites like Fleetwood Parts Direct carry Fleetwood replacement components and often stock items faster than dealer special order. These sites let you search by part number (if you have the catalog), by model year and model name, or by component type. Prices are typically lower than dealer pricing because these retailers buy in volume and have lower overhead.

The trade-off is that online retailers cannot verify compatibility the way a dealer can, and return policies vary. Before ordering, confirm the part number matches your model year exactly, and check the retailer's return window in case the part does not fit or does not solve your problem. Read customer reviews on the product page — other RV owners often note whether a part worked on their specific model.

Shipping times vary widely. Some retailers offer two-day or next-day shipping for common items, while others take one to two weeks. Factor shipping time into your decision if you need the part urgently, and check whether the retailer charges a restocking fee if you need to return an item.

Understanding part numbers and cross-references in the catalog

Fleetwood part numbers are typically alphanumeric codes like "RV-2847-A" or "FW-1203-B". The catalog lists the OEM part number (the one Fleetwood manufactured or specified), and often includes cross-references to compatible parts made by other manufacturers. For example, a water heater element might be listed as Fleetwood part number RV-5521, with a note that Atwood or Suburban brand elements with specific model numbers also fit.

Cross-references matter because aftermarket parts are often cheaper than OEM parts and perform identically. However, not all aftermarket parts are compatible, so do not assume a part from another brand will work just because it is the same type of component. The catalog will tell you which alternatives are safe to use. If the catalog does not list a cross-reference, contact a dealer before ordering an aftermarket part.

Some parts are listed as "superseded" or "discontinued," meaning Fleetwood no longer makes them but has replaced them with a newer version. The catalog will show the replacement part number. If you cannot find a part number in the catalog, it may have been superseded — ask a dealer for the current equivalent.

Common Fleetwood RV components and where to find them

High-wear items like water heater elements, refrigerator seals, slide-out gaskets, and faucet cartridges are stocked by most online retailers and dealers because they fail regularly. These parts are usually inexpensive and ship quickly. Exterior items like window frames, door handles, and trim pieces are also commonly available but may take longer to ship because they are bulkier.

Harder-to-find items include model-specific cabinetry, upholstery panels, and specialized electrical components. These often require special order from Fleetwood or a dealer and can take two to four weeks. If you need a part that is not in stock anywhere, a dealer can contact Fleetwood's warehouse directly to check availability and lead time.

Appliance parts — for Fleetwood-branded refrigerators, stoves, and furnaces — are sometimes available from the appliance manufacturer directly rather than through Fleetwood. A dealer can tell you whether to order through Fleetwood or contact the appliance maker. This can actually be faster if the appliance manufacturer has the part in stock.

Frequently Asked Questions

How do I know which model year my Fleetwood RV is?

Check your vehicle registration, title, or the manufacturer's label (usually mounted inside the RV near the entrance door or in the driver's area). The label shows the model year, model name, and VIN. If you cannot find the label, a dealer can look up your model year using your VIN.

Can I order Fleetwood parts if I do not have the part number?

Yes. Describe the component to a dealer or online retailer — for example, "water heater element for a 2019 Bounder" — and they can search by model and component type. A dealer can also search by VIN. Having the part number speeds up the process, but it is not required.

Are aftermarket parts as good as Fleetwood OEM parts?

Quality varies by component and manufacturer. Common items like water heater elements and faucet cartridges from established brands (Atwood, Suburban, Dometic) perform as well as OEM parts and cost less. Specialty items or trim pieces may have fit or durability differences. The catalog's cross-references indicate which aftermarket parts Fleetwood considers compatible.

How long does it take to get a part if I order through a dealer?

In-stock items ship within three to seven business days. Special orders from Fleetwood's warehouse typically take one to three weeks, depending on the part and current demand. Ask the dealer for an estimated ship date before you order so you know what to expect.

What if I order the wrong part?

Most online retailers and dealers accept returns within 30 days if the part is unused and in original packaging. Check the return policy before you order. If you are unsure whether a part is correct, contact the retailer or dealer before installing it — they can often confirm compatibility or suggest the right part number instead.