The basic steps to access your Lyft driver dashboard
To log into Lyft as a driver, open the Lyft Driver app on your phone, enter the phone number or email address linked to your account, and tap "Continue." You'll then enter your password. If you have two-factor authentication turned on, you'll receive a code by text or email and need to enter that before you can access your account.
The Lyft Driver app is separate from the regular Lyft passenger app — they are two different programs. Make sure you're downloading the right one from the Apple App Store or Google Play Store. Once you're logged in, you'll see your home screen with options to go online, view your earnings, and access support.
If you're logging in on a computer instead of a phone, you can visit driver.lyft.com and follow the same process: enter your login details and any two-factor code if prompted.
Key Takeaways
- The Lyft Driver app is a separate read from the passenger Lyft app and is what you use to accept rides and manage your account.
- You log in with the phone number or email and password you registered with, plus a two-factor code if you've set that up.
- If you forget your password, tap "Trouble logging in?" on the login screen to reset it by email or text.
- Once logged in, you can toggle online to start receiving ride requests and view your daily and weekly earnings.
What to do if you can't remember your password
On the Lyft Driver app login screen, select "Trouble logging in?" below the password field. Lyft will ask you to confirm the phone number or email on your account, then send you a password reset link. Check your email or text messages for that link and follow the instructions to create a new password.
If you don't receive the reset email or text within a few minutes, check your spam or junk folder. If it's still not there, try the reset process again with the other contact method (email instead of phone, or vice versa). Make sure you're using the exact phone number or email you registered with originally.
Two-factor authentication and security
Two-factor authentication adds an extra security layer by requiring a code in addition to your password. When you log in, Lyft sends a code to your phone by text or email, and you must enter it before gaining access to your account. This protects your earnings and personal information if someone else learns your password.
You can turn two-factor authentication on or off in your account settings once you're logged in. Go to your profile, select "Security," and toggle the setting. Even if you don't turn it on yourself, Lyft may require it for your account at any time for safety reasons.
Logging in on a new phone or device
When you log into the Lyft Driver app on a new phone, the process is the same as logging in on any device: enter your phone number or email, your password, and any two-factor code. Lyft may ask you to verify that you're the account owner by sending a code to your registered phone number or email — this is a security check and is normal.
After you log in on the new device, you can start accepting rides right away. Your earnings history, ratings, and vehicle information are all tied to your account, so they'll appear on the new phone automatically. You don't need to re-register or provide documents again unless Lyft specifically asks you to.
What happens if your account is locked or suspended
If you try to log in and see a message that your account is locked or suspended, you won't be able to access the app until the issue is resolved. This can happen for several reasons: a security concern, a background check issue, vehicle inspection problems, or a violation of Lyft's driver policies.
When this occurs, Lyft usually sends an email explaining why and what you need to do next. Read that email carefully — it will tell you whether you need to contact support, resubmit documents, or take another action. You can also reach Lyft support through the Help section of the app (if you can still access it) or by visiting the Lyft Driver support website.
Staying logged in versus logging out
The Lyft Driver app keeps you logged in by default, so you don't have to log in every time you want to drive. This is convenient for daily use. However, if you share your phone with someone else or are concerned about security, you can log out manually by going to your profile, selecting "Account," and tapping "Log Out."
If you log out, you'll need to enter your login details the next time you open the app. Some drivers log out at the end of each day for privacy, while others stay logged in all week. The choice depends on your situation and how comfortable you are with the app staying active on your device.
Frequently Asked Questions
Can I log into my Lyft driver account on multiple phones at the same time?
Yes, you can log into your account on more than one device at once. However, only one phone can be actively online and receiving ride requests at a time. If you go online on a second device, you'll automatically go offline on the first one.
What should I do if I see login attempts I didn't make?
If you notice suspicious login activity, change your password when ready using the "Trouble logging in?" option. Then go to your account settings and review your security options. Contact Lyft support to report the suspicious activity so they can investigate and help protect your account.
Do I need to log out before switching to passenger mode?
No. The Lyft Driver app and the Lyft passenger app are separate programs. You can use the passenger app to request a ride without logging out of the driver app. Just make sure you're in the correct app for what you're trying to do.
Why does Lyft ask me to verify my identity when I log in?
Lyft sends verification codes to confirm that you're the account owner, especially when logging in from a new device or location. This protects your account from unauthorized access. Enter the code Lyft sends you by text or email to complete the login process.