You can track a FedEx package using your tracking number on FedEx.com, through the FedEx mobile app, or by phone

FedEx sends you a tracking number when your package ships. That number is the key to watching your package move from the sender to your door. You can enter it on the FedEx website, use the FedEx app on your phone, or call FedEx customer service, and you'll see where your package is right now and when it's expected to arrive.

The tracking information updates as your package moves through FedEx facilities and onto delivery trucks. You don't need to create an account or pay anything — tracking is free and available to anyone with the tracking number.

Key Takeaways

  • Your tracking number comes in the shipping confirmation email from the sender and is printed on the shipping label on your package.
  • FedEx.com and the FedEx mobile app show real-time location, estimated delivery date, and any delays or delivery attempts.
  • You can set up notifications by email or text so you don't have to check manually — FedEx will tell you when your package is out for delivery and when it arrives.
  • If your package is delayed or marked as undeliverable, the tracking page explains why and shows next steps.

Finding Your Tracking Number

The sender gives you the tracking number when they ship your package. If you ordered something online, check your confirmation email — it usually contains the tracking number and a link to FedEx tracking. If you're picking up a package someone else sent you, they should have given you the number by email or text.

The tracking number is also printed on the shipping label attached to the outside of the box. If you have the physical package in front of you, look for a barcode and a 12-digit or 15-digit number starting with 7, 9, or 4.

Tracking on FedEx.com

Go to fedex.com and look for the "Track" button at the top of the page. Paste or type your tracking number into the search box and click "Track." Within seconds, you'll see a map showing your package's current location, the delivery address, and the expected delivery date.

Below the map, FedEx shows a timeline of every scan your package has received — when it left the sender's location, when it arrived at sorting facilities, when it was loaded onto a delivery truck, and so on. If there are any delays, holds, or delivery attempts, they appear in this timeline with an explanation.

Using the FedEx Mobile App

read the FedEx app from the Apple App Store or Google Play Store. You can track without creating an account by entering your tracking number, or you can sign in with a FedEx account to save tracking numbers and get automatic notifications.

The app shows the same real-time information as the website — location, delivery estimate, and timeline — but you can check it faster on your phone. If you save multiple tracking numbers, the app displays them all in one list so you can see the status of several packages at once.

Setting Up Notifications

Both the FedEx website and app let you turn on notifications for each package. You can choose to receive alerts by email, text message, or push notification (if you're using the app) when your package is out for delivery and when it's been delivered.

To set up notifications on FedEx.com, look for a bell icon or "Manage notifications" link on the tracking page. On the app, go to your account settings and turn on notifications for the packages you're tracking. This way you don't have to check manually — FedEx tells you when to expect your delivery.

What to Do If Your Package Is Delayed

If your package doesn't arrive by the estimated date, the tracking page will show a reason — weather, high volume, mechanical issues, or a delivery attempt that failed. Read the explanation on the tracking timeline to understand what happened.

If the package shows as "undeliverable" or "returned to sender," the tracking page explains why — usually because the address was incomplete, the recipient wasn't home, or the package was damaged. Contact FedEx customer service at 1-800-463-3339 with your tracking number to find out what happens next and whether the sender needs to reship it.

Tracking by Phone

If you don't have internet access or prefer to speak to someone, call FedEx at 1-800-463-3339. Have your tracking number ready. A representative will look up your package and tell you its current location, expected delivery date, and any issues that might affect delivery.

This method takes longer than checking online, but it's useful if you need to ask questions about a delay or if you want FedEx to hold your package at a location for you to pick up instead of having it delivered to your address.

Frequently Asked Questions

How often does FedEx update tracking information?

FedEx updates tracking each time your package is scanned at a facility or loaded onto a delivery vehicle. During normal business hours, this can happen multiple times per day. Updates may be less frequent on weekends or holidays.

Can I track a FedEx package without the tracking number?

No, you need the tracking number to look up a specific package. If you don't have it, contact the sender and ask them to provide it or resend the shipping confirmation email.

What does "on FedEx vehicle for delivery" mean?

Your package is on the delivery truck and the driver will attempt to deliver it to your address today. If you see this status in the morning, expect delivery by the end of the business day, though the exact time depends on the driver's route.

Can I change my delivery address using the tracking page?

It depends on how far along your package is. If it hasn't left the origin facility yet, you may be able to change the address through FedEx.com or by calling 1-800-463-3339. Once the package is on a delivery truck, address changes are usually not possible.

What should I do if my package shows as delivered but I didn't receive it?

Check your porch, mailbox, and any other delivery locations on your property. If you still can't find it, the tracking page usually shows where the driver left it. Contact FedEx with your tracking number and they can investigate whether the package was actually delivered or if there was an error.