Where to find your Amazon delivery tracking
You can track an Amazon delivery through your Amazon account, the Amazon app, or by text message — whichever you set up when you placed the order. The tracking information updates as your package moves through Amazon's network, from the warehouse to the delivery truck to your door.
The most direct route is to open your Amazon account on a computer or phone, go to "Returns & Orders" or "Your Orders," find the item you're waiting for, and click "Track Package." This shows you the current location of your delivery and an estimated arrival date. If you chose text alerts during checkout, Amazon sends you updates automatically — you don't have to check manually.
If you can't find the order in your account, check the email address associated with your Amazon account. Amazon sends a shipping confirmation email with a tracking link the moment your order leaves the warehouse. That link works even if you're not logged into your account.
Key Takeaways
- Track your package through "Your Orders" in your Amazon account, or click the link in your shipping confirmation email.
- Amazon shows you the delivery date, current location, and updates as the truck gets closer to your address.
- Text message alerts update you automatically if you selected that option at checkout.
- If tracking shows "Out for Delivery," your package should arrive the same day, but delays do happen.
- Contact Amazon through the "Contact Us" button on the order page if tracking stops updating or shows an incorrect status.
What the tracking status actually means
Amazon tracking uses several standard statuses, and each one tells you something different about where your package is. "Order Placed" means Amazon has received your order but hasn't shipped it yet — this usually lasts a few hours to a day. "Preparing to Ship" means the warehouse is picking and packing your item. "Shipped" means it's left the warehouse and is in transit.
"Out for Delivery" is the status most people watch for — it means the Amazon delivery driver has your package on the truck and will attempt delivery today. This status can last anywhere from a few hours to the entire day, depending on how many stops the driver has and traffic conditions. "Delivered" appears once the driver has left the package at your address, though sometimes this status updates a few minutes after the actual delivery.
If you see "Delivery Attempted" or "Return to Sender," something went wrong. Delivery Attempted usually means the driver couldn't access your building, couldn't find your address, or you weren't home to sign for the package. Return to Sender means Amazon is sending the package back to the warehouse — this happens if the address was wrong, the package was refused, or delivery failed multiple times.
How to find your package when it's out for delivery
Once tracking shows "Out for Delivery," you can see a map showing the delivery truck's approximate location in some areas. This feature is not available everywhere — it depends on your location and whether Amazon has that data available for your route. Open your tracking page and look for a map or "See Package Location" option. If you don't see it, the feature isn't active for your delivery.
The map shows the truck's general area, not the exact address it's visiting. It updates every few minutes as the truck moves, so you can get a sense of how close it is. Keep in mind that the truck may visit several addresses before yours, so "nearby" doesn't mean it will arrive in the next five minutes.
If you want to know exactly when the driver will reach your door, text or call the driver directly — many Amazon delivery drivers have their phone numbers listed on the tracking page during the delivery window. This is especially useful if you need to meet the driver at a specific time or if you have questions about where to leave the package.
What to do if tracking stops updating
Tracking sometimes freezes at a status like "In Transit" or "Out for Delivery" for several hours, even though your package has actually arrived. This usually happens because the driver hasn't scanned the package at your address yet, or the scan hasn't synced to Amazon's system. Check your porch, mailbox, or the location you asked the driver to leave the package — it may already be there.
If you've checked everywhere and the package isn't there, wait until the next business day. Tracking often updates overnight, and the status will change to "Delivered" once the system catches up. If tracking still shows "Out for Delivery" the next morning and the package hasn't arrived, contact Amazon through the "Contact Us" button on your order page.
When you contact Amazon, have your order number ready and tell them the last status you saw. Amazon can check with the delivery driver or the warehouse to find out what happened. If the package is truly lost, Amazon will usually send a replacement or issue a refund.
Tracking when Amazon uses third-party delivery services
Not all Amazon deliveries are handled by Amazon's own drivers. Depending on your location and the item, Amazon may use UPS, FedEx, USPS, or a local delivery service. When this happens, your Amazon tracking page will show the carrier's name and a link to track the package on that carrier's website.
Click the carrier link to see more detailed tracking information on UPS.com, FedEx.com, or USPS.com. These sites often show more frequent updates than Amazon's page because they're the ones actually moving the package. The carrier's tracking number is different from your Amazon order number, so use the number from the carrier's link, not your order number.
If you're tracking through a carrier's website, the status names may be slightly different — for example, FedEx uses "On FedEx Vehicle for Delivery" instead of "Out for Delivery." The meaning is the same: your package is on the delivery truck and should arrive today.
Delivery windows and why they change
Amazon gives you an estimated delivery date when you place the order, and this date usually updates as your package moves through the system. The date may shift by a day or two, especially if the item is coming from a warehouse far from your address or if there's high order volume. Weather, traffic, and staffing also affect delivery dates.
Once tracking shows "Out for Delivery," Amazon typically guarantees delivery by the end of that business day, but delays do happen. A driver may have more stops than expected, a vehicle may break down, or an address may be hard to find. If your package doesn't arrive by the promised date, check your tracking page for an updated estimate, or contact Amazon if the status hasn't changed in 24 hours.
If you have a specific delivery important date — for a birthday or holiday, for example — order earlier than you think you need to. Amazon's estimated dates assume normal conditions, and there's no way to may provide delivery on a specific day once the order is placed.
Setting up notifications so you don't have to check manually
The easiest way to stay informed is to turn on notifications before you order. During checkout, Amazon asks whether you want email and text updates. Choose both if your phone number is on file. You'll get a message when the order ships, when it's out for delivery, and when it's delivered.
If you didn't set up notifications when you ordered, you can still check your Amazon account settings to add your phone number for future orders. Go to "Account" and then "Login & Security" to add or update your phone number. This doesn't retroactively notify you about current orders, but it will work for anything you order going forward.
You can also set up notifications through the Amazon app. Open the app, go to "Account," select "Notifications," and turn on "Shipment Updates." This sends you push notifications on your phone in addition to email and text messages.
Frequently Asked Questions
Can I see exactly where the Amazon truck is right now?
Some areas show a map with the truck's approximate location during the delivery window, but this feature isn't available everywhere. Even when it is available, the map shows the general area, not the exact address the driver is visiting. The map updates every few minutes, so you can see how close the truck is getting to your neighborhood.
What does "Delivery Attempted" mean and what do I do?
Delivery Attempted means the driver tried to deliver your package but couldn't complete the delivery — usually because the address was hard to find, the building was locked, or no one was home. Check your tracking page for details about why the attempt failed. You can contact the driver directly through the tracking page, or wait for Amazon to try again the next day. If the issue isn't resolved, contact Amazon through the order page.
My tracking says delivered but I don't see the package. Where is it?
Check your porch, mailbox, side door, garage, and any other location where the driver might have left it. Look for a photo on your tracking page — many drivers take a picture showing where they left the package. If you still can't find it, contact Amazon and provide the photo if one exists. Amazon will investigate with the driver and either locate the package or send a replacement.
How long does tracking usually take to update?
Tracking updates as your package moves through Amazon's system, usually every few hours. Once the package is out for delivery, updates may slow down because the driver is focused on making deliveries rather than scanning packages constantly. If tracking hasn't updated in 24 hours, contact Amazon to check on the status.
Can I change the delivery date after I've ordered?
Once an order ships, you can't change the delivery date through your account. If you need the package earlier or later than the estimated date, contact Amazon through the order page and explain your situation. Amazon may be able to reroute the package or cancel and resend it, depending on how far along it is in the delivery process.