Ways to pay your GM Financial car loan

GM Financial accepts payments through several channels: online through your account portal, by phone, by mail, and in person at a GM Financial office. The method you choose affects how quickly the payment posts and what information you need on hand. Online and phone payments typically process the same business day, while mailed checks take 7 to 10 business days to reach the payment center and post to your account.

Each payment method requires your account number, which appears on your monthly statement and in your online account. If you pay by check or money order, write your account number on the back. For online and phone payments, you will enter it directly into the system.

Key Takeaways

  • Online payments through your GM Financial account portal process the same business day and let you schedule future payments in advance.
  • Phone payments are available by calling GM Financial's customer service line, and the payment posts within one business day.
  • Mailed payments take 7 to 10 business days to post, so plan ahead if you are close to your due date.
  • Setting up automatic payments from your bank account removes the need to remember your due date each month.
  • Late fees begin accruing if your payment is not received by the due date shown on your statement, regardless of the payment method used.

Paying online through your account

Log into your GM Financial account on the company website or mobile app using your username and password. Navigate to the payments section, enter the amount you want to pay, and select your payment date. You can pay when ready or schedule a payment for a future date. The system accepts payments from a checking or savings account via electronic transfer.

Online payments typically post within one business day. If you pay before 5 p.m. Eastern Time on a business day, the payment usually shows in your account by the next morning. This method is free and leaves a record in your account history that you can reference later.

Paying by phone

Call GM Financial's customer service number, which appears on your monthly statement. A representative will ask for your account number and the payment amount. You will provide your bank account information (checking or savings) over the phone, and the payment processes as an electronic transfer.

Phone payments are free and post within one business day, similar to online payments. This option works if you prefer speaking to someone or if you do not have online access. Keep your statement handy so you have your account number ready.

Paying by mail

Write a check or money order for the amount due and mail it to the address listed on your statement. Write your account number on the back of the check. Mail payments take 7 to 10 business days to arrive and post, so send your payment at least 10 days before your due date to avoid a late fee.

Mailing a payment is free but slower than other methods. If you are close to your due date, use online or phone payment instead. Keep a record of the check number and mailing date in case you need to track the payment later.

Setting up automatic payments

Automatic payments deduct your loan payment from your bank account on the same date each month, removing the need to remember your due date. You can set this up through your online account or by calling customer service. You choose the payment date (usually your statement due date) and the amount.

Most borrowers set automatic payments for the minimum monthly payment, but you can change the amount or pause the automatic payment if needed. If your bank account does not have sufficient funds on the scheduled date, the payment will fail and a late fee may explore, so make sure your account stays funded.

What happens if your payment is late

A payment is considered late if it is not received by the due date shown on your statement. Late fees begin accruing when ready and are added to your loan balance. The amount of the late fee varies by state and loan agreement, so check your loan documents for the specific amount.

Late payments also report to credit bureaus and can lower your credit score. If you know you will miss a due date, contact GM Financial before the date arrives to discuss options. Some borrowers can arrange a payment extension or modify their payment schedule, though this depends on your account history and current situation.

Making extra payments or paying off your loan early

You can pay more than your monthly minimum at any time without penalty. Extra payments reduce the principal balance of your loan, which lowers the total interest you pay over the life of the loan and shortens the payoff timeline. Use your online account or call customer service to make an extra payment.

If you want to pay off the entire loan balance early, contact GM Financial to request a payoff quote. This quote shows the exact amount needed to close the loan, including any remaining interest. The payoff amount is good for a limited time (usually 10 days), so act quickly if you plan to use it.

Frequently Asked Questions

What time does my online payment need to be submitted to post the same day?

Payments submitted before 5 p.m. Eastern Time on a business day typically post by the next morning. Payments submitted after 5 p.m. or on weekends and holidays post on the next business day. Check your account the following morning to confirm the payment went through.

Can I change my automatic payment date or amount?

Yes. Log into your account and modify the automatic payment settings, or call customer service to make changes. Changes usually take effect on your next scheduled payment date. If you need to stop automatic payments temporarily, you can pause them through your account.

What should I do if my mailed check gets lost?

Contact GM Financial with the check number and date you mailed it. They can search their records to see if the check arrived. If it did not post within 10 business days of mailing, you can stop payment on the check through your bank and send a new payment using a faster method like online or phone payment.

Do I have to pay the full monthly payment, or can I pay part of it?

You must pay at least the minimum monthly payment by the due date to avoid a late fee. You can pay more than the minimum, but paying less than the minimum is considered a partial payment and does not satisfy your monthly obligation. Contact GM Financial if you are having trouble making the full payment.

Is there a fee for paying online or by phone?

No. GM Financial does not charge a fee for online or phone payments. Mailed payments are also free. The only cost associated with late payments is the late fee itself, which accrues if your payment is not received by the due date.