TxTag online payment lets you pay tolls owed on your account through the TxTag website or mobile app, without visiting a payment location in person.
TxTag is the toll collection system used on Harris County toll roads in the Houston area. When you use a toll road, the toll is charged to your TxTag account. You can pay what you owe online at any time, and you can also set up automatic payments so the toll is deducted from your bank account or credit card each month.
The online payment system is open 24 hours a day. You will need your TxTag account number, which appears on your bill or in your online account portal. Payment typically posts within one business day.
Key Takeaways
- You can pay your TxTag toll bill online through the official TxTag website or the mobile app by logging into your account.
- Online payments are processed when ready, though it may take one business day for the payment to show in your account balance.
- You can set up automatic monthly payments from a bank account or credit card so tolls are paid without you having to log in each time.
- If you do not have an online account yet, you can create one using your account number and the phone number or email associated with your TxTag account.
Steps to pay your TxTag bill online
Go to the TxTag website at www.txtag.org. Click "Login" in the upper right corner. Enter your TxTag account number and the password you created when you set up your online account. If you have not created an account yet, click "Create Account" and follow the prompts.
Once you are logged in, you will see your account balance and recent toll charges. Click "Make a Payment" or "Pay Now." Choose whether you want to pay with a bank account (ACH transfer) or a credit or debit card. Enter the amount you want to pay. Review the payment details and click "Submit" or "Confirm."
You will receive a confirmation number on screen and by email. Keep this number for your records. The payment will be deducted from your bank account or card when ready, though it may take up to one business day to appear in your TxTag account balance.
Using the TxTag mobile app to pay
The TxTag mobile app is available for iPhone and Android devices. read it from the Apple App Store or Google Play Store. Open the app and log in with your account number and password. Tap "Make a Payment" or the payment icon.
Select your payment method (bank account or card), enter the amount, and confirm. You will see a confirmation number when ready. Mobile app payments work the same way as website payments and post within one business day.
Setting up automatic payments
Automatic payments mean your TxTag bill is paid from your bank account or card each month without you having to log in. This helps you avoid late fees and keeps your account from going negative. Log into your TxTag account online, go to "Account Settings" or "Manage Account," and look for "Auto Pay" or "Automatic Payment."
Choose your payment method (bank account or card) and the date each month you want the payment to come out. You can set it to pay your full balance, a fixed amount, or a minimum amount. You can change or cancel automatic payments at any time through your account settings.
Payment methods and fees
TxTag accepts payments from a U.S. bank account (ACH transfer), Visa, Mastercard, American Express, and Discover. There is no fee to pay with a bank account. Credit and debit card payments may have a processing fee, which will be shown before you confirm your payment.
Payments made online are processed when ready, but the money may take one business day to show in your account. If you need your payment to post faster, you can pay in person at a TxTag customer service center, though this requires a trip and may have different hours.
What to do if you forgot your password
Click "Forgot Password" on the TxTag login page. Enter your account number and the email address or phone number on file with TxTag. You will receive a link to reset your password by email or text message. Click the link and create a new password. If you do not receive the reset message, check your spam folder or contact TxTag customer service.
If you do not remember your account number, you can look it up on your TxTag bill or by calling TxTag customer service at the number on your bill.
Late payments and past-due accounts
If your TxTag account falls behind, you may be charged a late fee. Paying online as soon as you see a bill helps you avoid these fees. If your account is significantly past due, TxTag may suspend your account or refer it to a collection agency. Paying online when ready can stop this process.
If you are having trouble paying your toll bill, contact TxTag customer service to ask about payment plans or hardship options. Some situations may allow you to work out a schedule rather than pay the full amount at once.
Frequently Asked Questions
How long does it take for an online payment to show up in my account?
Online payments are processed when ready, but it may take up to one business day for the payment to appear in your account balance. If you pay on a weekend or holiday, it may take longer. You will receive a confirmation number right away, which proves the payment was submitted.
Can I pay someone else's TxTag bill online?
You can only pay a TxTag bill if you are logged into that account. If you want to pay someone else's bill, you would need their account number and login information, or they would need to give you permission to manage their account. Contact TxTag customer service to ask about adding an authorized user to an account.
What happens if my credit card or bank account is declined?
If your payment method is declined, you will see an error message on screen. Check that your card or account number is correct and that you have enough funds. Try again with the same payment method or switch to a different one. If the problem continues, contact your bank or card issuer to ask why the payment was declined.
Can I get a refund if I overpaid my TxTag account?
If your account has a credit balance (you paid more than you owe), you can request a refund through your online account or by contacting TxTag customer service. Refunds are typically issued within two to three weeks. Some people keep a small credit balance on their account so tolls are paid automatically as they drive.
Is it safe to pay my TxTag bill online?
The TxTag website and app use encryption to protect your payment information. Only enter your information on the official TxTag website or app, not through links in emails or texts. If you receive an email asking you to verify your account information, contact TxTag directly to confirm it is real before clicking any links.