EZ Tag online payment lets you add money to your toll account through the TxTag website or mobile app, so your vehicle can pass through tolls without stopping

EZ Tag is the toll tag system used on roads across the Dallas-Fort Worth area and other parts of Texas. When you set up an EZ Tag account, you load money into it — this balance is what gets charged each time your vehicle passes through a tolled road. You can add money to your account from your computer or phone at any time, and the payment typically posts within one business day.

The online payment system is straightforward: you log into your account, enter how much money you want to add, and pay with a debit card, credit card, or bank account. You do not have to visit a physical location or call anyone. Understanding how the system works and what to expect helps you keep your account funded and avoid toll violations.

Key Takeaways

  • You can add money to your EZ Tag account through the TxTag website or the TxTag mobile app using a debit card, credit card, or bank account.
  • Payments made online typically post to your account within one business day, though some transactions may take longer during high-volume periods.
  • You can set up automatic replenishment so your account refills itself when the balance drops below a certain amount you choose.
  • If you forget to add money and your account goes negative, you will receive a bill in the mail for the toll charges plus a violation fee.

Steps to add money through the TxTag website

Go to the TxTag website at txtag.org and click the login button. Enter your account number and password. If you do not remember your password, use the "Forgot Password" link to reset it — you will need your email address or account number.

Once you are logged in, look for the "Add Funds" or "Make a Payment" option in your account menu. Select how much money you want to add. TxTag does not set a minimum or maximum for single payments, but your total account balance cannot exceed $500. Enter your payment method: debit card, credit card, or bank account. If you use a bank account, you will need your routing number and account number. Review the details and confirm the payment.

You will see a confirmation number on the screen. Write it down or take a screenshot. The money usually appears in your account within one business day. If it takes longer, check your email for any messages from TxTag asking for additional information.

Using the TxTag mobile app to pay

read the TxTag mobile app from the Apple App Store or Google Play Store. Open the app and log in with your account number and password. Tap the "Add Funds" button, which is usually visible on your account dashboard.

Enter the amount you want to add and select your payment method. The app accepts the same payment types as the website: debit card, credit card, or bank account. Complete the payment and you will receive a confirmation number. The funds post to your account within one business day, just as they do on the website.

Setting up automatic replenishment

Automatic replenishment means your account adds money on its own when your balance falls below a level you choose. This prevents your account from going negative and helps you avoid toll violation fees. To set this up, log into your TxTag account on the website or app and look for "Auto Pay" or "Automatic Replenishment" in the settings menu.

You will choose a trigger amount — for example, you might set it to add $25 whenever your balance drops below $10. You will also choose how much money to add each time the trigger is reached. Once you confirm these settings and provide a payment method, the system handles the rest. You can change or turn off automatic replenishment at any time through your account settings.

Payment methods and processing time

TxTag accepts debit cards, credit cards, and bank accounts for online payments. Debit and credit card payments usually post within one business day. Bank account payments (ACH transfers) may take two to three business days because they move through the banking system more slowly. During busy periods — such as holidays or after major system updates — processing may take longer.

There is no fee for adding money to your EZ Tag account through the website or app. However, if you use a credit card, your credit card company may charge you a cash advance fee depending on your card's terms. Check with your card issuer if you are unsure.

What happens if your account goes negative

If you do not have enough money in your account when you pass through a toll, your account balance goes negative. TxTag will send you a bill in the mail for the toll charges plus a violation fee. The violation fee varies but is typically $25 to $50 per toll violation. You must pay this bill within a set timeframe — usually 30 days — or you may face additional penalties.

The best way to avoid this is to check your account balance regularly and add money before it runs out. You can see your balance and recent toll charges by logging into your account. If you set up automatic replenishment, your account will refill itself and you will not have to think about it.

Troubleshooting payment problems

If your payment does not go through, check that you entered your payment information correctly and that your card or bank account has sufficient funds. Some banks flag toll payments as unusual activity and block them temporarily — if this happens, contact your bank to let them know the charge is legitimate, then try again.

If you see an error message on the TxTag website or app, try logging out and logging back in. Clear your browser's cache if you are using the website. If the problem continues, contact TxTag customer service by phone at the number listed on the TxTag website, or use the contact form on their site. Have your account number and the confirmation number (if you received one) ready when you call.

Frequently Asked Questions

Can I pay my EZ Tag bill over the phone?

Yes. Call the TxTag customer service number listed on the TxTag website or on your toll bill. A representative can take your payment over the phone using a debit card, credit card, or bank account. This method takes longer than online payment because you have to wait for a representative, but it works if you prefer not to use the website or app.

What if I want to add money but do not have a debit or credit card?

You can use a bank account instead. You will need your routing number and account number. If you do not have online access to this information, check a blank check or call your bank. Bank account payments take two to three business days to post, so plan ahead if you are running low on funds.

Can I get a refund if I add too much money to my account?

Yes, but the process varies. Contact TxTag customer service to request a refund. They may refund the money to your original payment method, or they may issue a check. Ask how long the refund will take when you request it. Some refunds process within a few weeks, while others may take longer.

Does my account expire if I do not use it?

TxTag accounts do not expire from lack of use, but if your account has a zero or negative balance and you do not use it for an extended period, TxTag may close it. If you plan to stop using your toll tag, contact TxTag to close the account formally and request a refund of any remaining balance.