What you need to log in to Hyundai's website and app
To log in to your Hyundai account, you will need an email address and a password you created when you first registered. Hyundai offers login through their website at owners.hyundaiusa.com and through the Hyundai smartphone app, which is available on both iOS and Android devices. Both routes take you to the same account — logging in on one does not require you to log in separately on the other.
If you do not yet have a Hyundai account, you will need to create one before you can log in. The registration process asks for your vehicle identification number (VIN), which you can find on your registration documents or on a sticker inside the driver's side door frame. You will also need a valid email address and a phone number.
Key Takeaways
- You can log in through the Hyundai website (owners.hyundaiusa.com) or the Hyundai smartphone app using the same email and password.
- If you have forgotten your password, use the "Forgot Password" link on the login page to reset it by email.
- Creating a new account requires your vehicle identification number (VIN), email address, and phone number.
- Once logged in, you can view service records, schedule maintenance, check vehicle status, and manage your account settings.
Steps to log in on the Hyundai website
Go to owners.hyundaiusa.com in your web browser. At the top right of the page, you will see a "Sign In" button. Click it, and you will be taken to the login screen.
Enter the email address associated with your Hyundai account in the first field. In the second field, enter your password. Then click the "Sign In" button. If your credentials are correct, you will be taken to your account dashboard, where you can view your vehicle information and access owner resources.
If you see an error message saying your email or password is incorrect, double-check that you have typed both correctly. Passwords are case-sensitive, meaning capital and lowercase letters are treated differently. If you are still unable to log in, move to the password reset section below.
Steps to log in on the Hyundai mobile app
read the Hyundai app from the Apple App Store (if you use iPhone) or Google Play Store (if you use Android). Open the app after installation is complete.
On the app's login screen, enter your email address and password in the same way you would on the website. Tap the "Sign In" button. You will then have access to the same account features as the website version, including the ability to lock or unlock your vehicle remotely, check fuel level and battery status, and view service history.
The app may ask for permission to send you notifications about your vehicle. You can choose to allow or deny this when the prompt appears. You can also change notification settings later in the app's settings menu.
What to do if you have forgotten your password
On the login page (either the website or the app), look for a link that says "Forgot Password" or "Forgot Your Password?" Click or tap it. You will be asked to enter the email address associated with your account.
Hyundai will send a password reset link to that email address. Check your inbox, including your spam or junk folder if you do not see it right away. Click the link in the email, and you will be taken to a page where you can create a new password. Make sure your new password is at least eight characters long and includes a mix of letters, numbers, and symbols for better security.
After you have set your new password, return to the login page and sign in using your email address and the new password. If you do not receive the reset email within a few minutes, check that you entered your email address correctly on the password reset page, and consider checking your email provider's spam filters.
Creating a new Hyundai account if you do not have one
If you are a Hyundai vehicle owner and have never created an account, go to owners.hyundaiusa.com and click the "Sign Up" or "Create Account" button, usually located near the "Sign In" button. On the registration page, you will be asked to enter your vehicle identification number (VIN).
Your VIN is a 17-character code that uniquely identifies your vehicle. You can find it on your vehicle registration card, insurance documents, or on a sticker on the inside of the driver's side door frame. Enter this number exactly as it appears.
Next, enter your email address and create a password. You will also need to provide your phone number and confirm that you are the vehicle owner. After you submit this information, Hyundai may send a verification code to your email or phone to confirm your identity. Enter this code on the next screen to complete registration.
Common login issues and how to fix them
If you see a message saying "Account not found," this usually means the email address you entered is not associated with a Hyundai account. Check that you typed your email correctly, and consider whether you may have registered under a different email address. If you are certain of your email, you may need to create a new account.
If the website or app is running slowly or will not load, try clearing your browser's cache and cookies (on the website) or uninstalling and reinstalling the app. If you are using an older version of the app, update it through your device's app store. If the problem continues, try logging in from a different device or browser to determine whether the issue is with your device or your account.
If you are locked out of your account after multiple failed login attempts, Hyundai may temporarily restrict access for security reasons. Wait 15 to 30 minutes before trying again, or use the password reset process to regain entry. If you continue to have trouble, contact Hyundai customer service through their website for further support.
What you can do once you are logged in
After logging in, your account dashboard shows your vehicle's current status, including fuel level, battery charge (for electric vehicles), and maintenance reminders. You can view your complete service history, including dates and types of service performed at Hyundai dealerships.
The app version offers additional features, such as remote vehicle control — you can lock or unlock your doors, start your engine, and adjust climate control from your phone. You can also set up service appointments directly through your account and receive notifications about recalls or important vehicle updates. Account settings allow you to update your contact information, manage notification preferences, and add additional vehicles to your account if you own more than one Hyundai.
Frequently Asked Questions
Can I use the same login for multiple vehicles?
Yes. If you own more than one Hyundai, you can add all of them to a single account using their VINs. Once added, you can switch between vehicles in your account dashboard or app to view information about each one.
Is my password stored securely?
Hyundai uses encryption to protect your password and account information. Never share your password with anyone, and do not use the same password across multiple websites. If you suspect your account has been compromised, change your password when ready through the password reset process.
What should I do if I cannot receive the password reset email?
Check your spam or junk folder first, as reset emails sometimes end up there. Make sure you entered your email address correctly on the password reset page. If you still do not receive it, contact Hyundai customer service to verify your account information and request manual information with your password.
Can I log in on multiple devices at the same time?
Yes. You can be logged in on the website and the app simultaneously, or on multiple devices. However, if you notice login activity you do not recognize, change your password right away to protect your account.