Where to find the Chrysler Capital login page
Chrysler Capital's payment login is located at chryslercapital.com. Look for the "Login" or "Sign In" button, usually positioned in the top right corner of the homepage. This takes you to the portal where you can view your account, make payments, and access your loan documents.
If you're logging in on a mobile device, you can use the same website address or read the Chrysler Capital mobile app from your phone's app store. The app offers the same login process and payment features as the website.
Before you attempt to log in, have your account number ready. You'll find this on your loan documents, payment coupon, or any statement Chrysler Capital has sent you. If you've never logged in before, you'll need to set up your account first — this is a separate step from making a payment.
Key Takeaways
- The Chrysler Capital login portal is at chryslercapital.com, accessible from any web browser or their mobile app.
- First-time users must create an online account before logging in, which requires your account number and personal information.
- You can make one-time payments, set up automatic payments, or view your payment history once logged in.
- If you forget your password, use the "Forgot Password" link on the login page to reset it through your email address.
- Payment processing typically takes one to two business days after you submit it through the portal.
Setting up your account for the first time
If you've never logged into Chrysler Capital's portal before, you'll need to create an account. Click "Create Account" or "Register" on the login page. You'll be asked to enter your account number, which appears on your loan paperwork or payment coupon.
Next, you'll provide personal information: your name, date of birth, email address, and the last four digits of your Social Security number. Chrysler Capital uses this information to verify your identity. After you enter these details, you'll create a username and password. Your password should be at least eight characters and include a mix of letters, numbers, and symbols.
Once you've completed registration, you'll receive a confirmation email. Click the link in that email to set up your account. After set up, you can log in using your username and password. The entire setup process usually takes fewer than five minutes.
Logging in and navigating your account
After you've created your account, go to chryslercapital.com and enter your username and password in the login fields. If you're on a shared device, do not check the "Remember me" box — this keeps your login information private.
Once logged in, your dashboard shows your current loan balance, next payment due date, and payment history. You can also view your loan documents, including your original contract and any amendments. The account page typically displays your monthly payment amount and the interest rate on your loan.
From your account, you can make a one-time payment, set up automatic monthly payments, or change your payment method. Most users find the payment section when ready visible on the main dashboard — it's usually labeled "Make a Payment" or "Pay Now."
Making a payment through the portal
To make a payment, click "Make a Payment" or "Pay Now" from your account dashboard. You'll be asked to enter the payment amount. If you want to pay your full monthly payment, the system usually pre-fills this amount for you. You can also pay more than the minimum if you choose.
Next, select your payment method. Chrysler Capital typically accepts bank account transfers (ACH), debit cards, and credit cards. Bank transfers usually have no fee, while debit and credit card payments may carry a small processing fee — the portal will show you the fee before you confirm.
Enter your payment method details and confirm the payment date. Payments submitted before 5 p.m. Eastern Time on a business day usually process the next business day. If you submit a payment on a weekend or holiday, it processes on the next business day. After you confirm, you'll see a confirmation number — save or print this for your records.
Setting up automatic payments
If you prefer not to log in each month, you can set up automatic payments from your bank account. From your account dashboard, look for "Automatic Payments," "Recurring Payments," or "Autopay." Click this option and select the amount you want to pay each month — usually your full monthly payment.
Choose the day of the month you want the payment to come out. Many people select a date shortly after they receive their paycheck. Chrysler Capital will deduct this amount from your bank account on that date each month until you cancel the automatic payment.
To cancel or change an automatic payment, log back into your account and go to the automatic payment settings. You can modify the amount, change the payment date, or stop the automatic payment entirely. Changes typically take effect within one to two business days.
Troubleshooting login problems
If you forget your password, click "Forgot Password" on the login page. Enter your username or email address, and Chrysler Capital will send you a password reset link. Check your email (including spam folders) for this link. Click it and create a new password. This process usually takes a few minutes.
If you forget your username, you can use your email address to log in instead on most portals. If neither works, look for a "Need Help?" or "Contact Us" link on the login page. Chrysler Capital's customer service team can verify your identity and help you regain access to your account.
If you're having trouble logging in after multiple attempts, your account may be temporarily locked for security reasons. Wait 15 to 30 minutes before trying again. If the problem continues, contact Chrysler Capital's customer service directly — their phone number is usually on your loan documents or payment coupon.
Understanding payment timing and confirmation
When you submit a payment through the portal, it doesn't reach Chrysler Capital when ready. Bank transfers (ACH) typically process within one to two business days. Credit and debit card payments may process faster, sometimes within 24 hours, but this depends on your card issuer.
After your payment processes, it will appear in your payment history within your account. You'll also receive a confirmation email. If you set up automatic payments, you'll receive an email each month confirming the payment was deducted from your account.
If you need to make a payment urgently — for example, to avoid a late fee — submit it as early in the business day as possible. Payments submitted before 5 p.m. Eastern Time on a weekday are more likely to process the same day or the next morning.
Frequently Asked Questions
What if I can't remember my account number?
Your account number appears on your payment coupon, loan documents, or any statement Chrysler Capital has mailed you. If you don't have these, call Chrysler Capital's customer service number (found on your original loan paperwork) and provide your name and Social Security number to retrieve it.
Can I pay my Chrysler loan by phone instead of online?
Yes. You can call Chrysler Capital's customer service line to make a payment over the phone using a bank account, debit card, or credit card. The phone number is typically on your payment coupon or loan documents. Phone payments process the same way as online payments.
Is it safe to enter my bank account information on the Chrysler Capital website?
Chrysler Capital's website uses encryption to protect your financial information. However, only enter your banking details on the official chryslercapital.com website, never on a link from an email or text message. Scammers sometimes send fake emails that look like they're from Chrysler Capital.
What happens if I miss a payment?
If your payment is late, Chrysler Capital may charge a late fee and report the missed payment to credit bureaus, which can lower your credit score. If you're having trouble making a payment, contact Chrysler Capital's customer service to discuss your options before the payment is due.
Can I change my payment due date?
Some lenders allow you to change your payment due date through the online portal or by calling customer service. Log into your account and look for payment settings or due date options. If you don't see this option online, call Chrysler Capital directly to request a change.