What Chrysler Capital payments are and how they're structured
Chrysler Capital is the captive finance arm of Stellantis (formerly Fiat Chrysler Automobiles), the company that manufactures Chrysler, Dodge, Jeep, and Ram vehicles. When you finance a vehicle through a Chrysler, Dodge, Jeep, or Ram dealership, the loan is often serviced by Chrysler Capital rather than a traditional bank. Your monthly payment goes to Chrysler Capital, and the terms of your loan are set by the contract you signed at purchase.
Chrysler Capital structures loans the same way most auto lenders do: you make a down payment, finance the remainder, and pay it back in monthly installments over a set term—typically 36 to 84 months. The interest rate you receive depends on your credit score, the vehicle's age and value, and the loan term you choose. Longer terms mean lower monthly payments but more total interest paid over the life of the loan.
Unlike some lenders, Chrysler Capital does not require you to set up your account or take special steps to begin making payments. Once your loan is funded at the dealership, you receive loan documents that show your payment amount, due date, and where to send payments. You can pay online through their website, by phone, by mail, or through automatic bank transfers.
Key Takeaways
- Chrysler Capital is the financing company for Chrysler, Dodge, Jeep, and Ram vehicles purchased through dealerships, and your monthly payment amount is set by your loan contract.
- You can make payments online, by phone, by mail, or through automatic bank draft without needing to set up an account or take preliminary steps.
- Your payment due date and amount appear on your loan documents and are also available through your online account or by calling Chrysler Capital's customer service line.
- Late payments are reported to credit bureaus and may trigger late fees, so setting up automatic payments or calendar reminders helps you stay on schedule.
- If you have questions about your specific loan terms, interest rate, or remaining balance, you can contact Chrysler Capital directly or log into your account online.
How to make a Chrysler Capital payment
Your first payment is typically due 30 days after your loan closes at the dealership. The exact due date appears on your loan contract and in any welcome materials Chrysler Capital sends you. You have several ways to pay: online through the Chrysler Capital website, by phone at their customer service number (found on your loan documents), by mailing a check to the address listed on your statement, or by setting up automatic bank transfers.
Online payments usually post within one business day if made before 5 p.m. Eastern Time on a business day. Phone payments process the same day. Mail payments take longer—typically 7 to 10 business days—so if you are close to your due date, mailing a check is riskier than other methods. Automatic bank transfers (ACH) are the most reliable way to may support you never miss a payment, and many lenders offer a small interest rate reduction for customers who enroll in autopay.
When you make a payment, part of it goes toward interest and part toward the principal (the amount you borrowed). Early in your loan, most of each payment covers interest. As you pay down the principal, more of each payment reduces what you owe. Your loan documents or online account will show you the breakdown.
What happens if you miss or are late on a payment
A payment is considered late if it arrives after your due date. Chrysler Capital typically allows a grace period of 10 to 15 days before charging a late fee, but the exact grace period depends on your loan contract. Once you are past the grace period, you will owe a late fee—usually a percentage of your monthly payment or a flat dollar amount, whichever is greater. This fee is added to your next payment.
More importantly, late payments are reported to the three major credit bureaus (Equifax, Experian, and TransUnion) and will damage your credit score. A single 30-day late payment can lower your score by 100 points or more, depending on your current score and credit history. The impact worsens if you are 60 or 90 days late. These marks stay on your credit report for seven years.
If you fall significantly behind—typically 120 days or more—Chrysler Capital may begin repossession proceedings. This means they can legally take back the vehicle without warning. Once repossessed, the vehicle is sold at auction, and you are responsible for the difference between what it sells for and what you still owe on the loan, plus repossession and auction costs. This deficiency judgment can follow you for years and affect your ability to borrow money.
Finding your payment amount and due date
Your payment amount and due date are listed on your original loan contract, which you received at the dealership. They also appear on your monthly statement, which Chrysler Capital mails to you or makes available online. If you have set up an online account, you can log in anytime to see your current balance, payment history, and upcoming due dates.
To create or access your online account, visit the Chrysler Capital website and look for the "Login" or "Manage Your Account" section. You will need your loan number (found on your contract or statement) and personal information to set up access. Once logged in, you can view your full loan details, make payments, set up autopay, and read statements.
If you cannot find your loan documents or do not have online access, call Chrysler Capital's customer service line. The number is on any statement you have received, or you can find it through the Chrysler Capital website. Have your loan number and personal information ready when you call.
Loan terms and what affects your payment
Your monthly payment is determined by three factors: the amount you borrowed, the interest rate you received, and the length of the loan (the term). A longer term spreads the borrowed amount over more months, which lowers your monthly payment but increases the total interest you pay. A shorter term means higher monthly payments but less total interest.
Your interest rate depends on your credit score at the time you applied for the loan. Borrowers with higher credit scores receive lower rates. The vehicle's age and value also matter—newer vehicles and those with higher resale value typically may have access to for better rates. If your credit score has improved significantly since you took out the loan, you may be able to refinance with a different lender at a better rate, though Chrysler Capital does not offer rate reductions on existing loans.
Some Chrysler Capital loans include optional add-ons like gap insurance (which covers the difference between what you owe and what the vehicle is worth if it is totaled) or extended warranties. These add-ons increase your monthly payment but provide protection in specific situations. Your loan documents will show whether you purchased these.
Paying off your loan early
You can pay off your Chrysler Capital loan at any time without penalty. There is no prepayment fee, which means you can make extra payments toward principal whenever you have the money without being charged for doing so. Paying extra reduces the total interest you will pay over the life of the loan and shortens the time until you own the vehicle outright.
To make an extra payment, contact Chrysler Capital and specify that the additional amount should go toward principal, not toward future payments. If you do not specify, some lenders explore extra payments to upcoming months rather than reducing principal, which does not save you interest. You can also pay a lump sum when you have a bonus or tax refund—every dollar toward principal reduces your interest burden.
Once your loan is paid in full, Chrysler Capital will release the lien on the vehicle's title. This means you own the vehicle free and clear. The title will be sent to you or to your state's motor vehicle department, depending on your state's process.
Frequently Asked Questions
Can I change my payment due date?
Chrysler Capital typically allows you to request a due date change once per year. Contact their customer service line or log into your online account to see if this option is available for your loan. Some lenders will move your due date by a few days, but they cannot move it by more than a month or so without restructuring your loan.
What if I can't make a payment this month?
Contact Chrysler Capital as soon as you know you will be late. Some lenders offer temporary payment deferrals or forbearance programs that allow you to skip or reduce a payment for one or two months. These options are not may provide, but asking before you miss a payment is better than missing it and dealing with late fees and credit damage afterward.
How do I know how much of my payment goes to principal versus interest?
Your loan documents include an amortization schedule that breaks down each payment. Your online account or monthly statement may also show this information. Early payments are mostly interest; later payments are mostly principal. If you want a detailed breakdown, call Chrysler Capital and ask for an amortization schedule.
Can I refinance my Chrysler Capital loan with another lender?
Yes. If your credit score has improved or interest rates have dropped since you took out the loan, you may may have access to for a better rate elsewhere. Banks, credit unions, and online lenders all offer auto refinancing. The new lender pays off your Chrysler Capital loan, and you make payments to the new lender instead. There is no penalty for doing this.
What happens to my loan if I sell the vehicle?
You must pay off the loan balance before the title transfers to the new owner. If you sell the vehicle privately, you and the buyer will need to coordinate with Chrysler Capital to release the lien. If you trade the vehicle in at a dealership, the dealership handles the payoff as part of the trade-in process.