Where to pay your EZPass violation on the New Jersey website
You pay an EZPass violation through www.ezpassnj.com by logging into your account, finding the violation notice in your transaction history, and selecting the payment option. The site accepts credit cards, debit cards, and bank transfers. You will need your EZPass account number or the violation notice number to locate the charge.
The New Jersey EZPass violations system is run by the New Jersey Turnpike Authority and the Port Authority of New York and New Jersey. When you receive a violation notice in the mail, it includes a notice number and the amount owed. You can pay online, by phone, or by mail, but the online portal is the fastest route because payment posts to your account within one business day.
If you do not have an EZPass account yet, you will need to create one before you can pay through the website. The account creation process takes about 10 minutes and requires your name, address, email, and the last four digits of your Social Security number or tax ID.
Key Takeaways
- Log into your EZPass account at www.ezpassnj.com using your username and password, or create an account if you do not have one yet.
- Locate the violation in your account under transaction history or use the violation notice number from your mailed notice to search for the charge.
- The site accepts credit cards, debit cards, and electronic bank transfers, and payment posts within one business day.
- If you dispute the violation, you can request a hearing through the same portal before paying, though you may still owe the fine while your case is reviewed.
Steps to pay through your EZPass account
Start by going to www.ezpassnj.com and clicking "Log In" at the top of the page. Enter your username and password. If you have forgotten your password, click "Forgot Password" and follow the email link to reset it.
Once logged in, look for a section labeled "Account" or "My Account" in the main menu. Select "Transaction History" or "Violations" — the exact label depends on which EZPass authority issued your violation. Scroll through your recent transactions to find the violation charge. The violation will show a date, the toll plaza or bridge where it occurred, and the amount owed.
Click on the violation to open its details. A "Pay Now" or "Make Payment" button will appear. Click it to proceed to the payment screen. Enter the amount (usually the full violation fine) and select your payment method: credit card, debit card, or bank account. Complete the payment form and submit.
You will receive a confirmation number on screen and by email. Keep this number for your records. The payment will post to your account within one business day, and your violation status will change to "Paid" or "Resolved."
What to do if you cannot find your violation online
If you received a violation notice in the mail but cannot locate it in your account, the notice number on the letter is your fastest tool. Look for a reference number or case number printed on the notice itself — this is separate from your EZPass account number.
Call the EZPass customer service line at 1-888-EZPASS-1 (1-888-397-2771) and provide the notice number. A representative can confirm the violation amount, tell you whether it has been paid, and help you locate it in the online system. They can also process a payment over the phone if you prefer not to use the website.
If you believe the violation was issued in error — for example, your transponder malfunctioned or you were not the driver — you can request a hearing through the portal or by phone. The hearing request does not stop the fine from accruing, but it gives you a chance to present your case before a hearing officer.
Payment methods and processing times
The EZPass website accepts three payment methods: Visa, Mastercard, American Express, and Discover credit and debit cards; electronic bank transfers via ACH; and in some cases, checks mailed to the address listed on your violation notice.
Credit and debit card payments post within one business day. Bank transfers also post within one business day, though the transfer itself may take an additional day to clear your bank. Checks mailed to the address on your notice take 7 to 10 business days to process.
There is no fee for paying online with a card or bank transfer. Some payment methods may carry a small processing fee depending on your bank, but the EZPass system itself does not charge an additional fee for online payment.
What happens if you do not pay your violation
If you do not pay within the timeframe listed on your violation notice, the fine amount may increase. New Jersey toll authorities can add late fees and may report the unpaid violation to a collection agency. This can affect your credit score and may prevent you from renewing your vehicle registration.
In some cases, the Port Authority or Turnpike Authority can place a hold on your EZPass account, preventing you from using the transponder until the violation is paid. If you have multiple unpaid violations, the account hold may remain in place even after you pay one violation.
If you are unable to pay the full amount, contact EZPass customer service at 1-888-397-2771 to ask about payment plans. Some violations may be may be able to access for a reduced payment arrangement, though this is not may provide and depends on the specific circumstances of your case.
Disputing a violation through the online system
If you believe your violation was issued incorrectly, you can request a hearing through www.ezpassnj.com. Log into your account, find the violation, and look for a "Request Hearing" or "Dispute" button. Click it and fill out the form explaining why you believe the violation should not have been issued.
Common reasons for disputes include a malfunctioning transponder, a tag that was not properly registered to your vehicle, or a claim that you were not the driver at the time. Provide as much detail as possible, including the date, time, and location of the violation, and any supporting documents such as photos of your transponder or proof that you were out of state.
After you submit your dispute, a hearing officer will review your case. This process typically takes 4 to 8 weeks. You will receive a decision by mail. If the hearing officer rules in your favor, the violation will be dismissed and any payment you made will be refunded. If the ruling goes against you, you will owe the fine and any additional processing costs.
Frequently Asked Questions
Can I pay a violation without creating an EZPass account?
You can pay by phone or mail without an account, but the website requires one. Call 1-888-397-2771 with your violation notice number, and a representative can process payment over the phone using a credit card or bank account. Mailed checks should be sent to the address on your violation notice.
What if my credit card payment is declined?
Check that your card number, expiration date, and CVV are entered correctly. If the card is still declined, try a different card or payment method. If you continue to have trouble, call customer service at 1-888-397-2771 and they can process the payment by phone or troubleshoot the issue with your bank.
Will paying my violation online remove points from my driving record?
Paying the fine does not remove points from your record. EZPass violations are civil violations, not moving violations, so they typically do not add points to your license. However, unpaid violations can affect your vehicle registration renewal, so paying promptly is important.
Can I get a refund if I paid a violation by mistake?
Contact EZPass customer service at 1-888-397-2771 within 30 days of payment with your confirmation number. If the payment was made in error, they can issue a refund, though it may take 5 to 10 business days to appear in your account. If you paid the wrong violation, they can transfer the payment to the correct one.
What if I paid my violation but it still shows as unpaid online?
Payment processing can take up to one business day. Check your account again the next day. If it still shows unpaid, contact customer service with your confirmation number and they can verify the payment status and update your account manually if needed.