Where to pay your Boston parking ticket
You can pay a Boston parking ticket online through the city's Parking Clerk's Office website, by mail, or in person at their office. The online option is the fastest — you'll need your ticket number and the license plate number, and payment goes through when ready. The Parking Clerk's Office is located at 65 Nonantum Street in Boston, and they accept cash, check, or card in person during business hours.
If you pay by mail, send your check or money order to the Parking Clerk's Office at the same address, along with a copy of your ticket. Include your name, address, and ticket number so they can match your payment to the right violation. Mail payments take longer to process, so allow at least two weeks before assuming your payment didn't go through.
The city also accepts payment by phone through their automated system, though you'll still need your ticket number and the amount due. Call the Parking Clerk's Office directly to confirm the current phone payment option, as these systems change.
Key Takeaways
- Online payment through the Parking Clerk's Office website is the fastest method and processes when ready with your ticket number and license plate.
- You can pay in person at 65 Nonantum Street in Boston with cash, check, or card during business hours.
- Mail payments require a check or money order sent with a copy of your ticket and should be allowed two weeks to process.
- Late payment penalties and additional fees begin accruing after a set number of days, so paying promptly saves money.
- If you dispute the ticket, you must request a hearing before paying, as payment is often treated as acceptance of the violation.
What happens if you don't pay on time
Boston adds a late fee to unpaid parking tickets after a certain number of days. The exact amount and timing depend on when the ticket was issued, so check your ticket or the Parking Clerk's Office website for the specific important date. Unpaid tickets can also result in a hold on your vehicle registration renewal and may be reported to a collection agency.
If your ticket remains unpaid long enough, the city can boot your vehicle (immobilize it with a wheel lock) or place a lien on it. These enforcement actions cost significantly more than the original ticket, so paying within the stated timeframe is the least expensive path forward.
Disputing a ticket before you pay
If you believe the ticket was issued in error — for example, you had a valid permit, the sign was obscured, or the meter was broken — you can request a hearing with the Parking Clerk's Office instead of paying when ready. You must request this hearing before the payment important date passes. Submit a written request that explains why you believe the ticket is wrong, and include any supporting evidence like photos or a copy of your permit.
The hearing officer will review your case and either dismiss the ticket or uphold it. If the ticket is upheld, you'll then be required to pay. If you wait until after the payment important date to dispute, you may lose the right to a hearing and be forced to pay the full amount plus late fees.
Payment plans for multiple or high-value tickets
If you have several unpaid tickets or a single ticket for a large amount, contact the Parking Clerk's Office directly to ask about payment plan options. The city sometimes allows you to pay in installments rather than the full amount at once, though this is not may provide for every situation. A payment plan typically requires you to make regular payments over a set period, and missing a payment can result in the plan being cancelled and collection action resuming.
Payment plans are usually only available if you contact the office before the ticket goes to a collection agency. Once that happens, you may need to work with the collection agency instead of the city directly.
Tickets issued to a rental or borrowed vehicle
If you received a ticket while driving a rental car, the rental company may handle payment or may pass the ticket and associated fees to you. Check your rental agreement to see who is responsible. If you're liable, you'll receive a notice in the mail at the address you provided when renting. Pay it promptly to avoid additional fees and collection action.
If the ticket was issued to a vehicle you borrowed from someone else, the owner of the vehicle is typically responsible for payment. However, you may be liable depending on your agreement with the owner and local law. Clarify this with the vehicle owner before assuming they will handle it.
Parking ticket payment and your driving record
A parking ticket is a civil violation, not a criminal one, so it does not appear on your driving record or affect your insurance rates. However, unpaid tickets can affect your ability to renew your vehicle registration and may eventually be reported to credit agencies if sent to collections. Paying the ticket removes these risks but does not erase the violation itself from the city's records.
If you're concerned about the ticket's impact on your registration or insurance, paying it is the safest option. If you believe the ticket was wrongly issued, disputing it before the important date is your best path to avoiding payment altogether.
Frequently Asked Questions
Can I pay a Boston parking ticket online?
Yes. Go to the Parking Clerk's Office website, enter your ticket number and license plate number, and pay by credit or debit card. Payment processes when ready, and you'll receive a confirmation number. Keep this for your records.
What if I lost my parking ticket?
You can still pay if you have your license plate number and the date and location where you received the ticket. Call the Parking Clerk's Office with this information and they can look up the ticket in their system and provide the ticket number and amount due.
Do parking tickets affect my credit score?
A single unpaid ticket typically does not affect your credit when ready. However, if the ticket goes to a collection agency after months of non-payment, it can be reported to credit bureaus and damage your score. Paying within the important date avoids this risk entirely.
Can I contest a parking ticket after I've already paid it?
Generally, no. Payment is treated as acceptance of the violation. If you believe the ticket was issued in error, you must request a hearing before paying. If you've already paid and still want to contest it, contact the Parking Clerk's Office to ask about their appeal process, though success is unlikely.
What if the parking meter was broken when I got the ticket?
A broken meter is a valid reason to dispute a ticket. Request a hearing with the Parking Clerk's Office and explain that the meter was not functioning. If possible, include photos or the date and time you discovered it was broken. The hearing officer will decide whether this justifies dismissing the ticket.