What happens when you get a parking ticket in Denver
When a Denver police officer or parking enforcement officer issues you a ticket, they place a citation on your windshield or mail it to the address on your vehicle registration. The ticket shows the violation code, the fine amount, and a date by which you must respond. You have three choices: pay the fine, contest the ticket, or request a hearing. The city does not automatically dismiss tickets, and ignoring one will result in additional penalties, a hold on your vehicle registration renewal, and possible collection action.
Denver parking violations fall into two categories: parking meter violations (expired time) and parking code violations (parking in a no-parking zone, blocking a driveway, parking in a handicap space without a permit, and similar infractions). The fine amount depends on the specific violation. Meter violations are typically lower; code violations are higher, especially for handicap space violations.
You will receive notice of the ticket either when ready at your vehicle or by mail within 10 business days. If you receive it by mail, the envelope will include the citation number, violation description, fine amount, and instructions for payment or dispute.
Key Takeaways
- You have 20 days from the ticket date to respond by paying, requesting a hearing, or submitting a written objection to the Denver Parking Violations Bureau.
- Paying online through the Denver website or by mail is the fastest option if you do not dispute the ticket.
- A hearing before a hearing officer is free and does not require a lawyer; you can present your side of the story in person or by phone.
- If you miss the 20-day important date, the city adds a late fee and can place a hold on your vehicle registration renewal.
- Parking violations do not appear on your driving record and do not affect your insurance rates.
How to pay a Denver parking ticket online or by mail
The fastest way to resolve a ticket you do not dispute is to pay it. Go to the Denver Parking Violations Bureau website (denvergov.org/pocketgov) and enter your citation number and last name. The system will show the fine amount and allow you to pay by credit card, debit card, or electronic check. Payment is processed when ready, and you will receive a confirmation number.
If you prefer to pay by mail, send a check or money order to the address listed on the back of your ticket. Include your citation number and a copy of the ticket itself. Mail payment takes longer to process—allow 10 to 14 business days—so pay early if you are close to the 20-day important date.
Paying the fine does not mean you admit guilt in any legal sense; it is straightforward a way to resolve the citation. However, paying waives your right to contest the ticket later.
How to request a hearing to contest a ticket
If you believe the ticket was issued in error or you have a legitimate reason the violation should not have occurred, you can request a hearing. You do not need a lawyer, and there is no fee. Write a letter or email to the Denver Parking Violations Bureau stating your citation number, the reason you dispute the ticket, and your preferred hearing format (in person, by phone, or by mail). Send it to the address or email on the back of your ticket, and include a copy of the ticket itself.
You must submit your request within 20 days of the ticket date. The bureau will send you a hearing date and time by mail. Hearings typically occur within 30 to 45 days of your request. At the hearing, a hearing officer will listen to the parking enforcement officer's account and your explanation. You can bring photos, witness statements, or other evidence that supports your position.
Common reasons people contest tickets include: the sign was obscured or missing, you were parked legally but the officer misread the location, the meter was broken, or you have a valid permit the officer did not see. The hearing officer will decide whether to uphold the ticket, dismiss it, or reduce the fine. You will receive the decision by mail within 10 business days.
What happens if you miss the important date to respond
If you do not pay, request a hearing, or submit a written objection within 20 days of the ticket date, the city adds a late fee (typically $25 to $50, depending on the original fine amount) to your balance. The citation is then referred to collections, and the city may place a hold on your vehicle registration renewal. You will not be able to renew your registration until the ticket and all fees are paid.
If the ticket remains unpaid for several months, the city may report it to a credit reporting agency, which can affect your credit score. The best course of action if you have missed the important date is to contact the Denver Parking Violations Bureau when ready, explain the situation, and ask whether they will accept a late payment or allow you to request a hearing despite the missed important date. Some circumstances—such as a mailing address error or a medical emergency—may result in the bureau waiving or reducing the late fee.
Understanding the difference between parking violations and traffic citations
A parking ticket is a civil violation, not a criminal one, and it does not go on your driving record. It will not increase your insurance rates or affect your ability to renew your driver's license. A parking violation is a matter between you and the city of Denver, not between you and the state Department of Motor Vehicles.
This is different from a traffic citation (such as a speeding ticket or running a red light), which is issued by a police officer and does appear on your driving record. If you receive a traffic citation in Denver, the process for contesting it is different and involves the Denver Municipal Court, not the Parking Violations Bureau.
How to pay a parking ticket by phone or in person
If you prefer not to pay online or by mail, you can pay in person at the Denver Parking Violations Bureau office, located at 1200 Federal Boulevard, Denver, CO 80204. Hours are Monday through Friday, 8 a.m. to 4:30 p.m. Bring your citation number and a form of payment (cash, check, or card). You will receive a receipt when ready.
Some Denver city facilities also accept parking ticket payments. Call the Parking Violations Bureau at 720-913-1500 to confirm payment locations and hours before you visit. Payment by phone is not available; you must pay online, by mail, in person, or at an authorized payment location.
What to do if you believe the ticket was issued incorrectly
If you have evidence that the ticket was issued in error—for example, a photo showing the sign was missing, a receipt proving you paid the meter, or documentation that you have a valid permit—gather that evidence before your hearing. Write down the date, time, and location of the ticket, and describe exactly what you believe happened.
At your hearing, present your evidence clearly and calmly. The hearing officer is not there to penalize you; they are there to determine whether the violation actually occurred. If the officer cannot prove the violation, the ticket will be dismissed and you owe nothing. If the officer proves the violation but your circumstances are unusual, the officer may reduce the fine rather than dismiss it entirely.
If you lose your hearing and still believe the decision was wrong, you can appeal to the Denver Municipal Court. This process involves filing paperwork with the court and may require a lawyer. Contact the court clerk at 720-913-1111 for information about the appeal process and associated costs.
Frequently Asked Questions
Can I get a parking ticket dismissed if I have a valid permit?
Yes. If you have a valid residential permit, handicap permit, or other authorization for the space where you parked, request a hearing and bring your permit as evidence. The ticket should be dismissed. If you received the permit after the ticket was issued, explain that to the hearing officer; they may still dismiss it or reduce the fine.
What if I was parked legally but the sign was hard to see?
Bring a photo of the sign and the surrounding area to your hearing. If the sign was obscured, faded, or missing, the hearing officer may dismiss the ticket. The city is responsible for maintaining clear, visible parking signs.
Do I have to appear in person at my hearing?
No. You can request a hearing by phone or by mail. If you choose a mail hearing, submit your written explanation and evidence to the bureau, and the hearing officer will make a decision based on the written record. Phone and mail hearings are less common but are available.
Will a parking ticket affect my insurance or driving record?
No. Parking violations are civil matters and do not appear on your driving record or affect your insurance rates. They are separate from traffic citations, which do affect your record.
What if I cannot pay the full fine right away?
Contact the Denver Parking Violations Bureau at 720-913-1500 and ask about a payment plan. The bureau may allow you to pay the fine in installments, though this option is not may provide. Paying something before the 20-day important date is better than paying nothing, as it shows good faith and may prevent additional late fees.