An OFC ticket is a receipt issued by the airline industry to record a passenger booking, even when the ticket itself is not yet printed or issued as a physical document.
OFC stands for "Airline Reporting Corporation" — the organization that processes ticket sales for travel agencies and airlines. An OFC ticket number is the unique identifier assigned to your booking. When you buy a plane ticket through a travel agency (rather than directly from an airline), the agency generates an OFC ticket number to track your reservation in the system. This number proves the booking exists and ties together all the details: your name, flight dates, routing, and payment status.
The OFC ticket number is not the same as your confirmation number or your boarding pass. It is an internal accounting tool that travel agencies and airlines use to manage the transaction. You will see it on your receipt or itinerary if you booked through an agency, but you do not need it to board the plane — your confirmation number and ID are what matter at the airport.
Key Takeaways
- An OFC ticket is a booking record created by travel agencies and tracked by the Airline Reporting Corporation, not a physical ticket you hold.
- The OFC ticket number is printed on your receipt or itinerary and serves as proof that your reservation was recorded in the system.
- You need your confirmation number and ID to board; the OFC ticket number is used by the agency and airline for internal record-keeping.
- If you booked directly with an airline, you will not have an OFC ticket number — you will have only a confirmation number.
Where you see an OFC ticket number
The OFC ticket number appears on the receipt or itinerary you receive after booking through a travel agency. It is usually printed near the top of the document, sometimes labeled as "Ticket Number" or "ARC Ticket Number." If you booked a round-trip or multi-leg flight, all segments may share one OFC ticket number or be grouped under it.
You will not see an OFC ticket number if you booked directly with an airline through their website or phone line. In that case, you receive only a confirmation number (also called a booking reference or PNR — Passenger Name Record). The confirmation number is what you use to check in online, modify your reservation, or retrieve your booking at the airport.
The difference between OFC tickets and confirmation numbers
A confirmation number is issued by the airline itself and is tied to your specific flight reservation. It is usually six characters (letters and numbers) and is what you enter into the airline's website to manage your booking. You use it to check in online, change seats, or add baggage.
An OFC ticket number is issued by the travel agency and recorded with the Airline Reporting Corporation. It is a longer number (usually 13 digits) and serves as the agency's proof of sale. The airline uses it to track payment and reconcile the booking with the agency's records. Both numbers refer to the same flight reservation, but they serve different purposes in the system.
If you lose your confirmation number, you can still access your booking using your name and flight date on the airline's website. If you lose your OFC ticket number, it does not affect your ability to fly — you only need it if you need to contact the travel agency about a refund or change to the booking.
Why airlines and agencies track OFC tickets
The Airline Reporting Corporation maintains a central database of all tickets sold through travel agencies. This system allows airlines to reconcile payments, track commissions, and prevent fraud. When a travel agency issues an OFC ticket, it creates an official record that the booking was made and paid for through that agency.
This matters if there is a dispute about payment or a refund. The OFC ticket number is the proof that the agency sold the ticket and when. If you paid the agency but the airline never received payment, the OFC ticket number helps trace where the money went. It also protects the agency by creating a timestamped record of the sale.
What to do if you need your OFC ticket number
Check your email for the receipt or itinerary sent after you booked. The OFC ticket number is usually on the first page. If you cannot find the email, log into the travel agency's website (if they have one) and look for your booking history or past reservations.
If you still cannot locate it, contact the travel agency directly. They have your booking in their system and can provide the OFC ticket number, confirmation number, and any other details about your reservation. Have your name, flight date, and destination ready when you call.
If you are trying to get a refund or make a change to your booking, the travel agency will ask for the OFC ticket number to look up your record. Having it on hand speeds up the process, but the agency can also search by your name and flight details if needed.
OFC tickets and refunds or changes
When you request a refund or change to a ticket booked through a travel agency, the agency uses the OFC ticket number to locate your booking in their system and the Airline Reporting Corporation's database. This is how they verify that the ticket was issued under their agency code and that they have the authority to process the refund or change.
If you booked a refundable ticket and want your money back, the travel agency will initiate the refund using the OFC ticket number. The refund goes back to the payment method you used (credit card, bank account, or check, depending on the agency's policy). The timeline for refunds varies — some agencies process them within days, while others take weeks.
If you need to change your flight date or destination, the agency again uses the OFC ticket number to pull up your reservation and make the change. Some airlines allow free changes; others charge a fee. The agency will tell you what applies to your ticket and process the change through the airline's system.
Frequently Asked Questions
Do I need my OFC ticket number to board the plane?
No. You need your confirmation number (from the airline) and a valid ID. The OFC ticket number is only used by the travel agency and airline for internal record-keeping. You will not be asked for it at the airport or during online check-in.
What if the travel agency goes out of business?
The Airline Reporting Corporation maintains records of all OFC tickets issued, so your booking is still valid even if the agency closes. Contact the airline directly with your confirmation number and they can look up your reservation. You may still be able to use your ticket or request a refund, depending on the airline's policy.
Can I use an OFC ticket number to check in online?
No. Online check-in requires your confirmation number (the airline's booking reference) and your last name. The OFC ticket number is not used in the check-in process. Use the confirmation number that was sent to you by email after you booked.
Is an OFC ticket the same as an e-ticket?
No. An e-ticket is a digital version of your airline ticket — it is the actual proof that you paid for the flight. An OFC ticket is the booking record created by the travel agency. You have both when you book through an agency: the OFC ticket number tracks the sale, and the e-ticket is your proof of purchase for the airline.
What if I have an OFC ticket number but no confirmation number?
Contact the travel agency that issued the ticket. They should provide you with the airline confirmation number, which is what you need to check in and manage your reservation. If the agency is unreachable, contact the airline directly with your name and flight date — they can look up your booking and provide the confirmation number.