You can replace a lost Alabama driver's license online, but only if your license hasn't expired and you don't need a new photo
Alabama's Department of Public Safety lets you order a replacement license through their online system if your current license is still valid. The process takes about 10 business days from the time you submit your request, and the new license arrives by mail. You'll pay a $20 replacement fee.
If your license has expired, or if you want a new photo on your replacement, you'll need to visit a driver's license office in person instead. The same goes if you've had a name change or need to update your address beyond what you can do online.
Key Takeaways
- You can order a replacement online through the Alabama Department of Public Safety website only if your current license is valid and you don't need a new photo.
- The online replacement costs $20 and takes about 10 business days to arrive by mail.
- If your license is expired or you need a new photo, you must visit a driver's license office in person.
- You'll need your Social Security number and driver's license number to start an online replacement request.
How to order a replacement online
Go to the Alabama Department of Public Safety website and look for the driver's license services section. You'll find a link to request a replacement license. Click it and you'll be asked to enter your driver's license number, Social Security number, and date of birth to verify your identity.
After you confirm your information, the system will show you the $20 fee. You'll pay by credit or debit card. Once your payment goes through, you'll receive a confirmation number. Write this down or save the email — you may need it if you want to check on your order later.
Your new license will be mailed to the address on file with the state. If you've moved recently and haven't updated your address yet, you'll need to do that before ordering online, or the license will go to your old address. You can update your address on the same Department of Public Safety website.
What happens if your license is expired
The online replacement system won't let you proceed if your license has passed its expiration date. In that case, you need to renew your license instead of replacing it, and renewal requires an in-person visit to a driver's license office.
Bring your expired license, proof of your Social Security number (a Social Security card, W-2, or tax return), and proof of your current address (a utility bill, lease, or bank statement). The renewal fee is $24.50 for a four-year license or $36.75 for an eight-year license. You'll also have a new photo taken.
When you need to go to an office instead
Even if your license is current, you must visit a driver's license office in person if you want a new photo on your replacement. You also need an in-person visit if you've changed your name, need to correct information on your license, or want to update your address and don't want to do it online first.
Find your nearest driver's license office on the Alabama Department of Public Safety website. Many offices accept walk-ins, but some require appointments. Call ahead or check online before you go. Bring your current license and any documents that support the changes you're making — for example, a marriage certificate if you've changed your name.
How long the process takes
An online replacement order takes about 10 business days from submission to arrival. This means weekends and state holidays don't count. If you order on a Friday, the clock starts Monday. If a holiday falls during those 10 days, add another day or two.
If you need your license faster, an in-person replacement at a driver's license office is usually quicker — many offices can issue a temporary license on the spot and mail your permanent one within a few days. Ask about this option when you visit.
What to do if your replacement doesn't arrive
If more than two weeks have passed since you submitted your online order and you haven't received your license, contact the Alabama Department of Public Safety. Have your confirmation number ready. They can check the status of your order and tell you whether it's still in process or if there was a problem.
If your license was lost in the mail, the department may be able to reissue it. You may have to pay another $20 replacement fee, depending on the circumstances. Ask what documentation they need from you before you visit or call.
Frequently Asked Questions
Can I use an online replacement if I lost my license but don't know my license number?
You'll need your license number to start the online process. If you don't have it, call the Alabama Department of Public Safety or visit an office in person. They can look up your number using your Social Security number and date of birth, then help you order a replacement.
What if I moved and my address on file is wrong?
Update your address on the Alabama Department of Public Safety website before you order your replacement online. If you don't, your new license will be mailed to the old address. You can update your address without ordering a replacement at the same time.
Do I need to report my lost license to the police?
You don't have to, but you may want to if you're concerned about identity theft. A lost driver's license can be used to open accounts or make fraudulent purchases. Reporting it creates a record. You can file a report with your local police department or the Alabama Department of Public Safety.
Can I get a temporary license while I wait for my replacement?
Not through the online system. Temporary licenses are only issued in person at a driver's license office. If you need to drive before your replacement arrives, visit an office and ask about a temporary license. Many offices issue them the same day.
What if my replacement arrives damaged or with the wrong information?
Contact the Alabama Department of Public Safety right away with your confirmation number and photos of the damage or error. They'll send you a corrected license at no extra charge. Keep the damaged one until the replacement arrives in case they ask you to return it.