Getting a replacement driver's license in Utah

To replace a lost driver's license in Utah, you will need to visit a Driver License Division office in person, bring proof of identity and residency, pay a replacement fee, and take a new photo. You cannot renew a lost license by mail or online — the state requires you to appear in person. The process typically takes 15 to 30 minutes at the office, and you will receive a temporary paper license when ready while your plastic card is mailed to you within 7 to 10 business days.

Utah has 12 Driver License Division offices across the state, plus several satellite locations. The main office is in Salt Lake City, but you can visit any location regardless of where you live or where you lost your license. Hours vary by location, and some offices accept walk-ins while others operate by appointment only — checking ahead saves a trip.

Key Takeaways

  • You must visit a Driver License Division office in person with proof of identity and proof of Utah residency to replace a lost license.
  • The replacement fee is $30 for a standard license and $35 for a REAL ID-compliant license, and you will receive a temporary paper license on the spot.
  • Your new plastic license card arrives by mail in 7 to 10 business days; you can use the temporary paper license to drive legally until it arrives.
  • Utah has 12 full-service offices and several satellite locations; some require appointments and others take walk-ins, so call ahead or check online before you go.

What documents you need to bring

Bring one form of primary identification that shows your photo and signature. A valid passport, military ID, or certified birth certificate works. If you do not have any of these, you can bring two forms of secondary identification instead — a Social Security card, utility bill, bank statement, or insurance card each count as one.

You also need proof of Utah residency. A utility bill, lease agreement, mortgage statement, or bank statement with your current address dated within the last 60 days will work. A driver's license renewal notice from the state also counts. If you have moved recently and your documents do not yet show your new address, bring a letter from your landlord or a recent piece of mail from a government agency.

Bring your Social Security number or have it memorized — the office will ask for it during the replacement process. If you have your old license number, bring that too, though it is not required.

Finding an office and scheduling your visit

The Utah Driver License Division website lists all 12 full-service offices and their hours. The main office is at 1095 Motor Avenue in Salt Lake City. Other major locations are in Ogden, Provo, St. George, Cedar City, Moab, Vernal, Price, Richfield, Fillmore, Ephraim, and Salina.

Call the office you plan to visit before you go. Some locations take walk-ins during certain hours, while others require you to book an appointment through the state's online scheduling system. The phone number for any location is available on the Driver License Division website. If you schedule an appointment, you can usually get one within a few days, and appointments typically move faster than walk-ins.

If you cannot reach an office by phone, you can also visit the Driver License Division website and use their appointment booking tool. You will select your preferred location, choose a date and time, and receive a confirmation email. Bring that confirmation to your appointment.

The replacement fee and payment methods

A standard replacement driver's license costs $30. If you want a REAL ID-compliant license — which you will need to board a domestic flight or enter a federal building after May 7, 2025 — the fee is $35. You can pay by cash, debit card, or credit card at the office. Some locations may accept checks, but calling ahead to confirm is safer.

The fee covers the replacement card only. If you also need to update your address, change your name, or add a new restriction or endorsement (such as a motorcycle endorsement), those changes may have additional fees. Ask the office staff when you call to schedule whether any other changes you need will cost extra.

What happens during your visit

When you arrive, bring all your documents to the counter. The staff will verify your identity and residency, check your Social Security number against state records, and ask you to sign a form confirming that your license is lost. They will take a new photo of you — wear something you feel comfortable in, as you cannot retake the photo if you do not like it.

After your photo is taken, you will pay the replacement fee. The office will print a temporary paper license on the spot that is valid for driving when ready. This temporary license lasts until your plastic card arrives by mail, which usually takes 7 to 10 business days. Keep the temporary license with you while you drive — it is your legal proof of licensure until the plastic card comes.

Your new plastic license will be mailed to the address you provided. If you have moved since your last license or changed your address during this visit, make sure the office has your current mailing address. If your mail is slow or you do not receive your card within two weeks, call the Driver License Division to check the status.

If you need your license before the card arrives

The temporary paper license you receive at the office is valid for driving and is accepted by law enforcement. You do not need to do anything else — straightforward keep it with you. If you lose the temporary license before your plastic card arrives, you will need to return to a Driver License Division office and request another temporary license, which may involve paying an additional fee.

If you need your license number before the card arrives — for example, to provide it to an employer or insurance company — the office staff can write it on your temporary license or give you a receipt with the number. You can also call the Driver License Division to ask for your new license number once it has been issued.

Special situations and exceptions

If you are under 18, a parent or guardian must accompany you to the office. Bring the same documents you would normally bring, plus the parent or guardian's ID.

If you are replacing a license that was suspended or revoked, you cannot straightforward replace it — you must first resolve the suspension or revocation with the Driver License Division. Call them before you visit an office to find out what steps are required. In most cases, you will need to pay a reinstatement fee and may need to pass a written test or vision test.

If your license was lost outside Utah and you are now a Utah resident, you still follow the same replacement process. Bring proof that you are now a Utah resident and your Social Security number. The office will issue you a new Utah license.

Frequently Asked Questions

Can I replace my license online or by mail?

No. Utah requires you to appear in person at a Driver License Division office to replace a lost license. You cannot complete this process online, by mail, or through any third-party service.

What if I do not have proof of residency?

Call the Driver License Division office before you visit and explain your situation. They may accept alternative documents, such as a letter from a social service agency, a lease agreement without a date, or a statement from your employer showing your address. Having options ready before you go saves a second trip.

How long does the plastic card take to arrive?

Most cards arrive within 7 to 10 business days. If you do not receive yours within two weeks, contact the Driver License Division with your temporary license number. They can check whether the card was mailed and provide tracking information if available.

Do I need a REAL ID license, or can I keep a standard license?

A standard license is fine for driving. You only need REAL ID if you plan to board a domestic flight, enter a federal building, or access certain military bases. REAL ID requires additional documents and costs $5 more, but you can choose either option when you replace your license.

What if my address has changed since I lost my license?

Tell the office staff when you arrive. They will update your address during the replacement process at no extra cost. Bring proof of your new address, such as a utility bill or lease agreement dated within the last 60 days.