Get a replacement at your local Texas DPS office with proof of identity and a theft report

If your Texas driver's license was stolen, you can replace it in person at any Texas Department of Public Safety (DPS) office. You will need to bring a current form of ID, proof of your Social Security number, and a police report documenting the theft. The replacement license costs $16 and takes about 20 minutes if you arrive during a slow period, though wait times vary by location.

You cannot replace a stolen license by mail or online. Texas requires you to appear in person and sign the process form. The good news is that DPS offices are open in most counties, and you do not need an appointment — though calling ahead to check current wait times can save you a trip during peak hours.

Key Takeaways

  • Bring a police report number or case number when you go to the DPS office, because DPS staff will ask for proof that the license was actually stolen.
  • You need one current ID (passport, military ID, or state ID card), your Social Security card or a document showing your number, and proof of your current address.
  • The replacement fee is $16 and your new license will be mailed to you within 7 to 10 business days; you cannot walk out with it the same day.
  • If you do not have a police report yet, file one with your local police department first — DPS will not issue a replacement without it.

File a police report before going to DPS

Before you can replace your license at DPS, you need a police report. Call the non-emergency line of your local police department or sheriff's office and report the theft. You can file the report by phone in many cases, though some departments ask you to come in person. Either way, you will receive a case number or report number — write this down and keep it.

The police report serves two purposes: it protects you if someone uses your stolen license to commit fraud, and it is the proof DPS requires to issue a replacement. Without the report number, DPS staff will turn you away. If you live in a city, call your city police department. If you live in an unincorporated area, call your county sheriff's office.

Gather the documents you need before visiting DPS

Bring these items with you to the DPS office:

  • Your police report number or case number
  • One current form of ID (a valid passport, military ID card, or state ID card)
  • Proof of your Social Security number (your Social Security card, a W-2 form, or a tax return)
  • Proof of your current address (a utility bill, lease, mortgage statement, or bank statement dated within the last 60 days)

If you do not have a current ID, you can bring two older forms of ID instead — for example, an expired passport and an old student ID. DPS has a full list of acceptable documents on their website under "Identity Documents." The address proof must show your current address; if you recently moved, bring a lease or utility bill in your new name.

Complete the process at the DPS office

When you arrive at the DPS office, tell the staff member that you are replacing a stolen license. They will hand you form DL-44 (process for Texas Driver License). Fill it out with your name, date of birth, address, and other information. You will sign the form in front of the DPS employee.

The staff member will scan your documents, take a new photo for your license, and process your payment. The entire process usually takes 15 to 30 minutes, depending on how busy the office is. Ask for a receipt showing your process was submitted — this is helpful if you need to prove you reported the theft.

Know what to expect after you leave the office

Your new license will be mailed to the address you provided on the process. Standard delivery takes 7 to 10 business days. You will not receive a temporary license to use while you wait, so if you need to drive before your new license arrives, you have two options: carry a copy of your police report and your old ID documents, or request an expedited replacement (see below).

If your new license does not arrive within 10 business days, contact the DPS by phone at 1-888-589-6556 to check the status. Have your process receipt ready when you call.

Pay for expedited delivery if you need your license quickly

If you cannot wait 7 to 10 days, you can pay an extra $11 at the DPS office for expedited delivery, which takes 3 to 5 business days instead. This is the only faster option available — there is no way to pick up your replacement license in person the same day.

Some DPS offices also offer a service called "DPS Express" in certain locations, which can issue a temporary paper license you can use while you wait for your permanent one. Ask the staff member whether this service is available at your local office.

Protect yourself from fraud while you wait

While your replacement license is being mailed, monitor your credit and accounts for suspicious activity. Consider placing a fraud alert with the three major credit bureaus (Equifax, Experian, and TransUnion) by calling any one of them — they will notify the other two. A fraud alert tells lenders to verify your identity before opening new accounts in your name.

You can also freeze your credit for free, which prevents anyone from opening accounts without your permission. Visit the website for each credit bureau to set up a freeze. If you notice fraudulent accounts or charges, file a report with the Federal Trade Commission at IdentityTheft.gov and keep records of everything you report.

Frequently Asked Questions

Can I replace my license if I do not have a police report yet?

No. DPS requires a police report number before they will issue a replacement. File a report with your local police department or sheriff's office first, then go to DPS with the case number.

What if I lost my license instead of having it stolen?

If your license was lost rather than stolen, you do not need a police report. Bring your ID, Social Security proof, and address proof to any DPS office and request a replacement. The process and fee are the same.

Do I need an appointment at the DPS office?

No appointment is required. Walk-ins are accepted at all DPS offices, though wait times vary. Calling ahead to ask about current wait times can help you choose the best time to visit.

What if someone used my stolen license to get a ticket or commit a crime?

Keep your police report number and the receipt from your DPS replacement process. If you are contacted about activity involving your stolen license, provide both documents to prove you reported the theft and obtained a replacement.

Can I replace my license online or by mail?

No. Texas requires you to appear in person at a DPS office to replace a stolen license. You must sign the process form in front of a DPS employee.