Get a replacement license at a Utah Driver Services office in person
You cannot replace a lost Utah driver's license by mail or online. You must visit a Driver Services office in person, bring specific documents, and pay a replacement fee. The process takes about 30 minutes on average, though wait times vary by location and time of day.
Utah has Driver Services offices in most counties. The main office is in Salt Lake City, but you can visit any location statewide — you do not have to go to the office in your home county. Your new license will be mailed to you within 7 to 10 business days after your visit.
Key Takeaways
- You must visit a Driver Services office in person with a valid form of ID and proof of your Utah residency to get a replacement license.
- The replacement fee is $20 for a standard license and $25 for a Real ID-compliant license, paid at the time of your visit.
- Your new license will arrive by mail within 7 to 10 business days; you cannot pick it up at the office.
- You can check wait times and book an appointment online through the Utah Driver Services website before you go.
- If your license was stolen, you may want to report it to local police first, though this is not required to get a replacement.
What documents to bring to the Driver Services office
Bring one valid form of ID and one document proving your current Utah address. Your valid ID can be a passport, military ID, tribal ID, or another state's driver's license. If you do not have any of these, you can bring a certified birth certificate plus a Social Security card.
For proof of address, bring a recent utility bill, lease agreement, mortgage statement, or bank statement in your name. The document must show your current address and be dated within the last 60 days. A piece of mail from a government agency also works.
Bring your Social Security number or have it memorized. You will need it to complete the process. If you have your old license number, bring that too — it speeds up the process, but the office can look it up if you do not have it.
How to find a Driver Services office near you
Visit the Utah Driver Services website and use the office locator tool. Enter your city or zip code to see all nearby locations, their hours, and current wait times. Most offices are open Monday through Friday during standard business hours, though some have extended evening hours.
You can book an appointment online through the same website. Appointments typically reduce your wait time to 15 minutes or less. If you prefer to walk in without an appointment, go early in the morning or mid-afternoon, as midday and late afternoon are usually busiest.
If you live in a rural area far from any office, check whether your county has a satellite location or a mobile unit that visits on certain days. The office locator will show these options if they exist in your area.
The replacement fee and payment methods
A standard replacement license costs $20. A Real ID-compliant license costs $25. Real ID licenses have a gold star in the upper right corner and are required for federal building access and domestic air travel starting in May 2025. If your lost license was already Real ID-compliant, you can choose to replace it with either type.
Pay the fee at the Driver Services office when you submit your process. The office accepts cash, debit cards, and credit cards. Some locations may accept checks, but call ahead to confirm. There is no fee to report your license lost or to explore — you only pay when you receive your replacement.
What happens after you leave the office
The office will mail your new license to the address you provided on your process within 7 to 10 business days. Check your mail regularly. If you do not receive it within two weeks, contact the Driver Services office where you applied and provide your process number.
Your new license will have a new number. Your old license number is no longer valid. If you need to drive before your replacement arrives, you can request a temporary paper license at the office — ask the staff member helping you whether this is an option.
Once your new license arrives, destroy your old one if you still have it. You do not need to return it to the state.
If your license was stolen rather than lost
Reporting a stolen license to local police is optional but recommended. A police report creates a record in case someone tries to use your license number for fraud. Call your local police non-emergency line or file a report online through your city's website.
You do not need a police report to get a replacement license — the Driver Services office will issue one regardless. However, if you are concerned about identity theft, a report gives you documentation to show banks and other agencies if problems arise later.
Consider placing a fraud alert with the three major credit bureaus (Equifax, Experian, and TransUnion) if your license contained your Social Security number and you are worried about misuse. You can do this online for free through any of their websites.
Frequently Asked Questions
Can I get a replacement license the same day I explore?
No. Utah mails all replacement licenses, and the process takes 7 to 10 business days. You cannot pick up your license at the office. If you need to drive when ready, ask the staff member at your appointment whether a temporary paper license is available in your situation.
What if I do not have a valid ID or proof of address?
You can bring a certified birth certificate and Social Security card instead of a standard ID. For proof of address, if you do not have a utility bill or lease, bring a recent bank statement, mortgage statement, or government mail. Call the Driver Services office ahead of time if you are unsure whether your documents will work.
Do I have to go to the office in the county where I live?
No. You can visit any Driver Services office in Utah, regardless of which county issued your original license. Choose whichever location is most convenient for you.
Will my new license have the same number as my old one?
No. Your replacement license will have a new number. Your old license number is no longer valid once you report it lost. Keep your new number in a safe place.
What if I move before my replacement license arrives?
Contact the Driver Services office where you applied and provide your new address. They can redirect your license to your new location. Do this as soon as possible after you move to avoid mail delays.