Get a replacement license at a Utah Driver License Division office with your ID and a completed form
To replace a lost driver's license in Utah, you need to visit a Driver License Division office in person, bring a valid ID, and submit form DL-43. The office will take a new photo, verify your information, and issue a replacement license on the spot or mail it to you within a few business days. The process takes about 15 to 30 minutes if you arrive during a quiet time, though wait times vary by location and time of day.
You cannot replace a lost license by mail or online in Utah. You must appear in person at one of the state's Driver License Division offices. The replacement license costs $20 and is valid for the same expiration date as your original license.
Key Takeaways
- You must visit a Driver License Division office in person with a valid ID and form DL-43 to replace a lost license.
- The replacement costs $20 and takes 15 to 30 minutes, though you may wait longer depending on office traffic.
- Bring a current passport, military ID, or state ID card as proof of identity — a Social Security card or birth certificate alone will not work.
- Your replacement license will have the same expiration date as your original, so you do not pay for an extension.
- If you need to drive before your replacement arrives, you can request a temporary permit valid for 30 days.
What to bring to the Driver License Division office
Bring one form of valid ID that shows your current name and date of birth. Acceptable documents include a current U.S. passport, a military ID card, a state ID card from another state, or a tribal ID. A Social Security card, birth certificate, or school ID will not work on its own — you need a government-issued photo ID or equivalent.
You also need to bring form DL-43, which is the process for Duplicate Driver License or Identification Card. read it from the Utah Driver License Division website or pick one up at any Driver License Division office. Fill out the form before you arrive to speed up the process, though staff can help you complete it if needed.
Bring your $20 payment in cash or card. Most offices accept both, but call ahead to confirm your location's payment methods if you want to be certain.
Where to find a Driver License Division office near you
Utah has Driver License Division offices in Salt Lake City, Ogden, Provo, St. George, Moab, Vernal, and Price. The main office is at 1095 Motor Avenue in Salt Lake City. You can visit any office regardless of where you live or where you originally obtained your license.
Check the Utah Driver License Division website for current office hours and locations. Hours vary by office — some are open Monday through Friday, while others have limited weekend hours. Call the office before you go to confirm it is open and to get a sense of current wait times, especially if you are visiting during lunch hours or late afternoon.
If you live far from an office, the St. George location serves southern Utah and the Vernal location serves northeastern Utah. Plan to arrive early in the morning or mid-afternoon to avoid peak wait times.
How the replacement process works at the office
When you arrive, check in at the front desk and take a number. A staff member will call you when it is your turn. Hand over your form DL-43, your valid ID, and your payment. The staff member will verify your information against the state database and confirm that your original license was not suspended or revoked.
You will have a new photo taken for your replacement license. Wear something you feel comfortable in — the photo requirements are the same as for a new license (no sunglasses, no hats covering your face, neutral background). If you dislike the photo, you can request a retake, though some offices limit retakes to one per visit.
Once the photo is taken and your information is confirmed, you have two options: take the temporary permit and wait for the license to arrive by mail, or pay an extra $5 for rush processing to receive it the same day. If you choose rush processing, you will receive your license before you leave the office. If you choose standard processing, your license will arrive by mail within three to five business days.
Getting a temporary permit to drive while you wait
If you need to drive before your replacement license arrives, ask for a temporary permit at the office. The permit is valid for 30 days and allows you to drive legally in Utah and most other states. You do not pay extra for the temporary permit — it is included with your replacement.
The temporary permit is a paper document that you must carry with you while driving. It is not a replacement for your license, so if you are stopped by police, show both the permit and your valid ID. The permit expires 30 days after it is issued, so if your replacement license has not arrived by then, you will need to visit the office again.
If your replacement license arrives before the 30 days are up, the temporary permit becomes invalid and you should destroy it. Start using your new license when ready.
What to do if your license was stolen or used fraudulently
If your license was stolen and you suspect it may be used fraudulently, tell the staff member at the Driver License Division office when you explore for your replacement. They can flag your account and issue you a new license number instead of reissuing the same number. This prevents someone from using your old number to commit fraud.
You should also file a report with local police if you believe the license will be used for identity theft or fraud. Bring the police report number to the Driver License Division office — it helps staff prioritize your case and document the theft in the state system.
If you are concerned about identity theft beyond the lost license, contact the three major credit bureaus (Equifax, Experian, and TransUnion) to place a fraud alert on your credit file. This is a separate step from replacing your license, but it protects you if someone tries to open accounts in your name.
Replacing your license if you have changed your name or address
If your name or address has changed since your original license was issued, bring proof of the change along with your valid ID and form DL-43. For a name change, bring a marriage certificate, divorce decree, or court order. For an address change, bring a recent utility bill, lease, or mortgage statement showing your current address.
The staff member will update your information in the state system and issue a replacement license with your new name or address. This does not cost extra — you still pay only $20 for the replacement. The process takes the same amount of time as a standard replacement.
If you have both a name change and an address change, bring proof of both. You can update both at the same time without making two trips to the office.
Frequently Asked Questions
Can I replace my license by mail if I live out of state?
No. Utah requires you to appear in person at a Driver License Division office to replace a lost license. If you live out of state, you must travel to Utah or wait until you return to the state. Some states allow mail-in replacements for their own residents, but Utah does not offer this option.
What if I lost my license and my ID at the same time?
You can still replace your license, but you will need a different form of valid ID. A passport, military ID, or tribal ID will work. If you do not have any of these, contact the Driver License Division office to ask what documents they can accept — they may allow a combination of documents like a birth certificate plus a Social Security card in rare cases.
How long does it take to get my replacement license if I choose standard processing?
Standard processing takes three to five business days for your license to arrive by mail. This does not include weekends or state holidays. If you need your license sooner, pay the extra $5 for rush processing and receive it the same day you visit the office.
Do I have to pay the $20 replacement fee if my license was stolen?
Yes. Utah charges $20 for a replacement license regardless of whether it was lost or stolen. There is no fee waiver for theft. However, if your license was stolen as part of a larger crime, you may be able to claim the cost on your taxes or through victim information programs — contact your local police department for information.
What if my replacement license arrives with an error on it?
Contact the Driver License Division office where you applied and explain the error. Bring your replacement license and proof of the correct information (such as a birth certificate for a birth date error). The office will issue a corrected license at no additional cost. Bring the incorrect license with you so staff can destroy it.