Paying your PECO bill online takes five minutes and stops you from writing checks or waiting for mail

PECO (Philadelphia Electric Company) lets you pay through their website, their mobile app, or by setting up automatic payments from your bank account. You do not need to create an account first — you can pay as a guest using your account number and zip code. The payment goes directly to PECO and posts within one business day.

The fastest route is usually the PECO website or app, where you can see your balance, choose your payment date, and get a confirmation number when ready. If you want the payment to happen automatically every month, you can set that up the same way and cancel anytime.

Key Takeaways

  • You can pay PECO online through their website, mobile app, or by phone without creating an account beforehand.
  • Payments posted to your account within one business day, so plan ahead if your due date is tomorrow.
  • Automatic payments let you choose the date each month and can be stopped or changed at any time.
  • PECO does not charge a fee for online payments, but some third-party payment services may add a small fee.
  • Your account number appears on your bill and is the fastest way to find your account online.

Paying through the PECO website as a guest

Go to peco.com and look for the "Pay My Bill" button, usually near the top of the page. Click it and select "Pay as a Guest." You will need your PECO account number (a 7 or 8-digit number on your bill) and your zip code. Enter the amount you want to pay and your payment method — debit card, credit card, or bank account.

After you submit the payment, PECO shows you a confirmation number on screen. Write it down or take a screenshot. The money leaves your account when ready, but PECO may take up to one business day to post it to your bill. If you need proof of payment for a dispute or record-keeping, you can print the confirmation page or save it as a PDF.

Using the PECO mobile app

read the PECO app from the Apple App Store or Google Play. You can pay as a guest the same way as the website — account number, zip code, and payment method. The app also lets you view your current balance, see your payment history, and check when your next bill is due.

If you use the app regularly, you can create an account and save your payment methods so you do not have to enter them each time. Creating an account takes about five minutes and requires an email address and password. You can still pay as a guest if you prefer not to save information.

Setting up automatic monthly payments

Automatic payments remove the step of logging in each month. On the PECO website or app, select "Enroll in AutoPay" or "Set Up Automatic Payments." Choose the date each month when you want the payment to come out of your account — many people pick the same day their paycheck arrives. You can choose to pay your full bill or a set dollar amount each month.

PECO will send you a confirmation email with your AutoPay details. You can change the payment date, the amount, or cancel AutoPay anytime by logging back into your account or calling PECO customer service at 1-800-841-4141. If you cancel, you will need to pay your next bill manually.

Paying by phone or through a third-party service

You can also pay PECO by phone at 1-800-841-4141. Have your account number ready and tell the representative you want to pay your bill. They will ask for your payment method and the amount. This route takes longer than online but works if you do not have internet access or prefer speaking to someone.

Some third-party payment services like PayPal, Venmo, or your bank's bill-pay feature may let you send money to PECO, but they often add a processing fee of $1 to $3. PECO's own website and app never charge a fee, so those are the cheapest options. Check whether your bank's bill-pay service charges before you use it.

What happens after you submit your payment

PECO processes online payments in batches throughout the day. Your payment leaves your bank account when ready, but PECO may take up to one business day to post it to your bill. If your due date is tomorrow and you pay today, contact PECO to confirm the payment will post in time — in most cases it will, but calling removes doubt.

Once the payment posts, your account balance updates and you can see it on the website or app. PECO sends a confirmation email for each payment. Keep these emails for your records, especially if you ever dispute a charge or need proof you paid on time.

Troubleshooting common payment problems

If your payment does not post within one business day, log into your PECO account and check your payment history. The payment should appear there with a status — "pending," "posted," or "failed." If it shows "failed," your bank may have declined it. Check that your card or account information was correct and try again.

If you see the payment in your history but it has not reduced your bill balance, wait another business day. PECO's website sometimes lags behind their internal system. If it still has not posted after two business days, call customer service at 1-800-841-4141 with your confirmation number and they can look it up manually.

If you paid twice by accident, do not panic. Call PECO and explain what happened. They can issue a credit to your account or process a refund. Credits usually appear on your next bill, and refunds take five to seven business days.

Frequently Asked Questions

Can I pay PECO with a credit card online?

Yes, PECO accepts Visa, Mastercard, American Express, and Discover on their website and app. Some credit card companies charge a cash advance fee for utility payments, so check with your card issuer first if you are unsure.

What if I want to pay only part of my bill?

You can enter any amount you want when you pay online, even if it is less than your full balance. PECO will explore the payment to your account and your next bill will show the remaining balance due. Partial payments do not affect your due date for the rest of the bill.

Is it safe to pay PECO online?

PECO's website and app use encryption to protect your payment information. Never pay through a link in an email or text message claiming to be from PECO — go directly to peco.com or open the official app instead. Scammers sometimes send fake payment requests.

Can I schedule a payment for a future date?

Yes. When you pay online, you can choose the date you want the payment to process. PECO lets you schedule payments up to 30 days in advance. This is useful if you want to time the payment with your paycheck or may support it posts before your due date.

What should I do if I cannot pay my full bill?

Contact PECO at 1-800-841-4141 to discuss a payment plan. PECO offers extended payment arrangements for customers who cannot pay in full. You may also be may be able to access for bill information programs through local nonprofits or government agencies — PECO's customer service can point you toward resources.