Update your Hulu payment method through your account settings

To change how Hulu charges you, log into your account on Hulu.com or open the Hulu app, go to your Account settings, and select Payment Method. From there you can add a new card, remove an old one, or switch between payment options you already have on file. The change takes effect when ready — your next billing date will charge the new method you selected.

If you're updating because your card expired or was declined, Hulu will attempt to charge the new method on your next scheduled billing date. If you want to avoid a failed charge before that date, update your payment method as soon as you notice the problem. Hulu does not charge you a fee to change your payment method.

Key Takeaways

  • You can update your payment method anytime through Account settings on Hulu.com or in the Hulu app, and the change takes effect right away.
  • Hulu accepts major credit cards, debit cards, PayPal, and in some cases Google Play or Apple billing, depending on how you originally signed up.
  • If your payment method fails, Hulu will pause your account after a few days and send you an email asking you to update it before your service stops.
  • Changing your payment method does not change your billing date or pause your subscription — you'll be charged on the same schedule with the new method.

Where to find the payment method setting

On Hulu.com, click your profile icon in the top right corner and select Account. Under Billing Information, you'll see Payment Method. Click Edit next to the current method to change it.

In the Hulu app on a phone or tablet, tap the profile icon, then Account, then Billing Information, then Payment Method. The steps are the same on Roku, Fire TV, Apple TV, and other connected devices, though the exact menu layout varies slightly by device.

If you signed up through a third-party service like Apple, Google Play, or Amazon Prime Video Channels, you may not see a Payment Method option in Hulu's settings. Instead, you update your payment through that service's own billing page. For example, if you subscribed through Apple, you change your payment method in Apple's Settings app under your Apple ID, not in Hulu.

What payment methods Hulu accepts

Hulu takes Visa, Mastercard, American Express, and Discover cards. You can also pay with a debit card that carries one of those logos. PayPal is accepted if you originally signed up with PayPal or added it to your account later.

If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or another bundled service, you don't add a separate payment method to Hulu — you pay through that platform instead. Changing your payment on Hulu's site won't affect those subscriptions.

What happens if your payment method fails

If Hulu tries to charge your card and it's declined, you'll receive an email asking you to update your payment method. You typically have a few days to do this before Hulu pauses your account. Once paused, you can't watch until you add a working payment method.

Hulu does not charge a late fee or penalty if your payment fails. You straightforward need to update your method and your service will resume. If your account has been paused for a long time, Hulu may cancel your subscription, though the company usually sends multiple reminders before that happens.

Updating your payment method without losing your place

Changing your payment method does not reset your account, delete your watchlist, or change your billing date. Your shows, saved preferences, and profile stay exactly as they are. You'll continue to be charged on the same day of the month you were charged before.

If you're switching from one subscription tier to another at the same time — for example, from Hulu (with ads) to Hulu (no ads) — that change is separate from updating your payment method. You can do both in Account settings, but they are two different actions.

Removing an old payment method

You can delete a card or payment method from your account once you've added a new one. Go to Account > Billing Information > Payment Method, and you'll see an option to remove the old method. Hulu requires you to have at least one active payment method on file at all times, so you can't remove your only method.

If you want to remove a payment method but haven't added a replacement yet, add the new one first, then delete the old one. This prevents your account from being left without a way to charge.

Frequently Asked Questions

Will updating my payment method change my billing date?

No. Your billing date stays the same. If you're normally charged on the 15th of each month, you'll continue to be charged on the 15th, just with your new payment method.

Can I have multiple payment methods saved at once?

Yes. You can add several cards or PayPal to your account and choose which one to use. Only one is active at a time, but you can switch between them whenever you want.

What if I subscribed through Apple or Amazon and want to change my payment?

You don't change it in Hulu. Open the app or service you subscribed through — Apple Settings, Amazon account, or Google Play — and update your payment method there. Hulu will be charged through that service's billing system.

How long does it take for a new payment method to start working?

It's when ready. Once you save the new method, Hulu can use it right away. Your next scheduled charge will use the new method you selected.

What should I do if my payment keeps getting declined?

Contact your bank or card issuer first — they may be blocking the charge for fraud protection. Once your bank approves Hulu, try updating your payment method again. If it still fails, try a different card or PayPal. If nothing works, contact Hulu's support team through your account.