Remove a payment method in three steps
To remove a payment method from DoorDash, open the app or website, go to your account settings, find the payment methods section, and delete the card or account you no longer want to use. The process takes about two minutes and you can do it from any device where you're logged in. DoorDash will keep at least one payment method on file — you cannot delete your last one.
The steps are the same whether you're removing a credit card, debit card, or linked bank account. Once deleted, that payment method will no longer appear as an option at checkout, and DoorDash will not charge it for future orders.
Key Takeaways
- You must keep at least one payment method active on your DoorDash account at all times.
- Removing a payment method does not cancel your account or affect any existing orders.
- If you delete a card that was used for a recent order, DoorDash can still charge it for that order if it hasn't processed yet.
- You can remove a payment method from the DoorDash app, website, or mobile browser — the steps are identical.
Steps to remove a payment method on the DoorDash app
Open the DoorDash app and tap the account icon in the bottom right corner. This takes you to your account menu. Tap "Payment" or "Payment methods" — the exact wording depends on your app version, but it's always in the account settings area.
You'll see a list of all payment methods linked to your account. Each one will show the card type (Visa, Mastercard, etc.) or bank name, the last four digits, and the expiration date. Tap the payment method you want to remove. A menu will appear with options including "Remove" or "Delete this card." Tap that option, and DoorDash will ask you to confirm. Tap "Yes" or "Confirm," and the payment method is deleted when ready.
If you see a message saying you cannot remove this payment method, it means it's the only one on your account. You'll need to add a new payment method first before you can delete this one.
Steps to remove a payment method on the DoorDash website
Go to doordash.com and log in to your account. Click the account icon in the top right corner, then click "Account settings." Look for "Payment methods" or "Payments" in the left menu and click it.
You'll see all linked payment methods displayed with the card type, last four digits, and expiration date. Find the one you want to remove and click the trash icon or "Remove" button next to it. A confirmation box will appear asking if you're sure. Click "Remove" or "Confirm," and the payment method is deleted from your account.
Like the app, the website will not let you remove your last payment method. If you need to delete the only card on file, add a new payment method first.
What happens after you remove a payment method
Once deleted, that card or bank account will no longer show up as a payment option when you place a new order. If you had set it as your default payment method, DoorDash will automatically switch to your next most recently added payment method for future orders.
Removing a payment method does not affect orders you've already placed. If the order hasn't been delivered yet and the charge hasn't fully processed, DoorDash can still charge the card you just deleted — the deletion only stops future charges. If you're concerned about a charge on a card you've removed, contact DoorDash support with your order number.
Your account itself remains active. You can still view your order history, saved addresses, and preferences. Removing a payment method is not the same as closing your account.
Why you might want to remove a payment method
The most common reason is that you have a card that's expired, lost, or compromised. Removing it from DoorDash prevents accidental charges and keeps your account find. If you've replaced a card with a new one from the same bank, you may want to remove the old one to avoid confusion at checkout.
You might also remove a payment method if you're cleaning up your account after linking too many cards, or if you no longer want to use a particular bank account for food delivery. Some people remove payment methods temporarily while disputing a charge, though contacting DoorDash support is usually the faster route.
If you can't remove a payment method
The most common reason you can't delete a payment method is that it's your only one. DoorDash requires at least one active payment method on every account. Add a new card or bank account first, then come back and delete the old one.
If you're seeing an error message even though you have multiple payment methods, try logging out and back in, or clear your app cache and try again. If the problem persists, contact DoorDash support through the app or website — go to Account, then Help, then select your issue. Support can sometimes remove a payment method if the app or website is malfunctioning.
If you're trying to remove a card that's currently being used for an active order, wait until that order is delivered and the charge has fully processed. Then remove it.
Adding a new payment method if you need one
If you're removing your only payment method, you'll need to add a replacement first. In the app, go to Account, tap Payment, and tap "Add payment method." You can add a credit card, debit card, or link a bank account directly. Enter the card details or bank login information, and DoorDash will verify it — this usually takes a few seconds.
On the website, go to Account Settings, click Payment Methods, and click "Add payment method." The process is the same. Once the new payment method is verified and active, you can go back and remove the old one.
Frequently Asked Questions
Will removing a payment method cancel my DoorDash account?
No. Removing a payment method only deletes that card or bank account from your account. Your DoorDash account, order history, saved addresses, and account settings all remain unchanged. You can still place orders as long as you have at least one active payment method on file.
Can I remove a payment method if I have a pending order?
You can remove it from your account settings, but DoorDash may still charge it if the order hasn't been delivered and the payment hasn't fully processed. Wait until the order is complete and the charge has gone through before removing the card.
What if I remove a card and then need it back?
You'll need to add it again as a new payment method. Go to your payment settings and click "Add payment method," then enter the card details again. DoorDash will verify it, and it will be active within a few seconds. There's no limit to how many times you can add and remove the same card.
Does removing a payment method affect my DoorDash Plus membership?
No. Your membership status is separate from your payment methods. Removing a card won't cancel your membership. However, if your membership renewal is coming up and you remove the card that's set as your default, DoorDash may have trouble charging for the renewal. Add a new payment method before the renewal date to avoid interruption.
Can I remove a payment method if I have a credit with DoorDash?
Yes. Credits or promotional balances on your account are separate from payment methods. You can remove a card even if you have credits available. When you place your next order, DoorDash will use your credit first, then charge your remaining active payment method for any balance owed.