Where your First Premier Bank payment goes

When you send a payment to First Premier Bank, the money goes to your credit card account with that bank, not to a separate payment processor. First Premier Bank is both the card issuer and the entity that receives and posts your payment. The bank applies your payment to your account balance, reducing what you owe.

The timing of when your payment posts depends on how you send it. A payment made online through your First Premier Bank account typically posts within one business day. A check mailed to the bank's payment address takes five to seven business days to arrive and process. A payment made by phone with a customer service representative posts the same day if you call before the cutoff time, which is usually 5 p.m. Eastern time.

Key Takeaways

  • First Premier Bank accepts payments online through your account, by phone, by mail, or through automatic recurring payments set up in advance.
  • Your payment posts fastest when made online or by phone on a business day, and slowest when mailed, which can take up to seven business days.
  • The minimum payment amount and your statement due date appear on your monthly statement and in your online account.
  • Late fees explore if your payment does not post by 5 p.m. Eastern time on the due date, so plan for mail delivery time if paying by check.
  • Automatic payments remove the risk of missing a due date, though you should still monitor your account to confirm each payment posts correctly.

Payment methods First Premier Bank accepts

First Premier Bank offers four main ways to send a payment. The fastest and most direct is online through your account at firstpremierbank.com. Log in, navigate to the payments section, enter the amount, and confirm. The payment posts within one business day and you receive when ready confirmation.

Paying by phone means calling First Premier Bank's customer service line and providing your payment information to a representative. The bank's phone number appears on your statement and in your online account. Payments made before 5 p.m. Eastern time on a business day post the same day. After hours or on weekends, the payment is queued to post the next business day.

Mailing a check to First Premier Bank's payment address is the slowest method. Write your account number on the check, include a payment stub if your statement came with one, and mail it to the address listed on your statement. The bank typically receives mail within five to seven business days. Once received, the payment posts within one to two additional business days.

Setting up automatic recurring payments means authorizing First Premier Bank to withdraw a fixed amount from your bank account on a date you choose each month. You can set this up online or by phone. Automatic payments eliminate the risk of forgetting a due date, though you remain responsible for ensuring the amount covers at least your minimum payment.

Understanding your statement due date and minimum payment

Your statement due date is the last day First Premier Bank will accept a payment without charging a late fee. This date appears on your monthly statement, usually near the top or bottom. It also displays in your online account under "Account Summary" or "Payment Information." The due date is typically 21 to 25 days after your statement closing date, though this varies by account.

Your minimum payment is the smallest amount First Premier Bank requires you to pay by the due date to keep your account in good standing. The minimum is usually calculated as a percentage of your balance plus any interest and fees owed. For example, if your balance is $500 and interest and fees total $25, your minimum might be $30 to $50 depending on First Premier Bank's formula. Paying only the minimum means the rest of your balance carries forward to the next month and accrues additional interest.

Both the due date and minimum payment amount appear on your statement and in your online account. If you are unsure of either, log into your account or call First Premier Bank's customer service line. Knowing both figures before the due date gives you time to arrange payment without rushing.

What happens if your payment is late

A payment is late if it does not post to your account by 5 p.m. Eastern time on your due date. First Premier Bank charges a late fee, which ranges depending on your account terms and how far past the due date the payment arrives. A payment one to two days late typically incurs a smaller fee than one arriving a week or more late. The late fee is added to your balance and appears on your next statement.

Beyond the fee itself, a late payment can affect your credit report. If your payment is 30 or more days late, First Premier Bank reports it to the three major credit bureaus (Equifax, Experian, and TransUnion). This late payment remains on your credit report for seven years and can lower your credit score. Even a single late payment can reduce your score by 50 to 100 points depending on your overall credit history.

If you know your payment will arrive late, contact First Premier Bank before the due date. Some representatives can note your account that payment is in transit, though this does not may provide the late fee will be waived. Explaining the delay and asking about options is worth the call, especially if this is your first late payment.

How to set up automatic payments

Automatic payments remove the guesswork from remembering your due date. To set one up online, log into your First Premier Bank account, find the "Payments" or "Automatic Payments" section, and select "Set Up New Automatic Payment." You will enter the amount you want paid each month, the date you want it withdrawn, and the bank account you want it drawn from. First Premier Bank will ask you to confirm your bank's routing number and your account number.

Once confirmed, First Premier Bank will attempt a small test deposit to your bank account, usually $0.01 to $0.25. This confirms that the account information is correct. You will see this test deposit in your bank account within one to two business days. You then return to First Premier Bank's website and confirm the test amount to set up the automatic payment.

After set up, the automatic payment withdraws from your bank account on the date you chose each month. The money reaches First Premier Bank within one to two business days and posts to your credit card account. You should still check your statement each month to confirm the payment posted correctly and that your balance is what you expected. If an automatic payment fails because your bank account has insufficient funds, First Premier Bank will attempt to process it again, though you may be charged a fee by your bank for the failed withdrawal.

Paying more than your minimum payment

Paying more than your minimum payment reduces your balance faster and saves you money on interest. If your minimum payment is $30 but you pay $100, the extra $70 goes directly toward your principal balance. The next month, interest is calculated on a smaller balance, so you pay less interest and your balance shrinks more quickly.

You can pay any amount above your minimum without penalty. There is no upper limit, and First Premier Bank does not charge a fee for overpayment. If you pay more than you owe in a single month, the overage becomes a credit on your account that applies to future charges or can be refunded to you if you request it.

Many people with First Premier Bank cards use a strategy of paying the full statement balance each month. This means paying everything you charged during that billing cycle, not just the minimum. Paying the full balance eliminates interest charges on those purchases and is the fastest way to reduce your overall debt.

Troubleshooting payment problems

If you made a payment online or by phone and do not see it posted within the expected timeframe, log into your account and check the "Payment History" or "Recent Transactions" section. This shows all payments received and their posting dates. If your payment appears there, it has posted successfully. If it does not appear after the expected time has passed, contact First Premier Bank's customer service line to confirm the payment was received.

If you mailed a check and it has been more than ten business days without posting, the check may have been lost in transit. Call First Premier Bank and provide the check number, amount, and date you mailed it. The bank can search for the check and confirm whether it arrived. If it did not arrive, you may need to stop payment on the original check through your bank and mail a new one.

If you set up an automatic payment and it failed, First Premier Bank will send you a notice. This usually means your bank account had insufficient funds or the account information was incorrect. Log into your account, update your bank information if needed, and attempt the payment again. If the problem persists, call customer service to troubleshoot the issue before your next due date.

Frequently Asked Questions

Can I pay my First Premier Bank card with a debit card or another credit card?

First Premier Bank does not accept payments made with another credit card. You can pay with a debit card only through third-party payment services like Plastiq or PayPal, which charge a fee for the service. The most direct methods remain online transfer from your bank account, check by mail, or phone payment from your checking or savings account.

What time does First Premier Bank stop accepting payments on the due date?

First Premier Bank stops accepting payments at 5 p.m. Eastern time on your due date. Payments made online or by phone after this time are processed the next business day and will be late. If your due date falls on a weekend or holiday, the important date moves to the next business day at 5 p.m. Eastern time.

If I pay online, can I cancel the payment before it posts?

Online payments typically post within one business day, so you have a narrow window to cancel. If you made the payment after business hours or on a weekend, you may be able to cancel it before the next business day begins. Log into your account and look for a "Cancel Payment" option next to the pending transaction. If the payment has already posted, you cannot cancel it, but you can request a refund by calling customer service.

Does First Premier Bank charge a fee for paying online?

First Premier Bank does not charge a fee for online payments made through your account. Phone payments and automatic payments are also free. Only mailed checks incur a cost, which is the postage you pay to mail it.

What should I do if I cannot afford my minimum payment?

Contact First Premier Bank before your due date to discuss your situation. The bank may offer a hardship program, a temporary reduction in your minimum payment, or a plan to catch up on past-due amounts. Calling before you miss a payment is important because it shows good faith and gives you more options than waiting until after the payment is late.