Where to find your payment settings on Netflix
You can change your Netflix payment method from your account settings on any device — phone, tablet, or computer. The exact steps depend on whether you're using the Netflix app or the website, but both routes lead to the same place.
On a web browser, sign into your Netflix account, click your profile icon in the top right corner, and select "Account" from the dropdown menu. On the Account page, look for a section labeled "Membership and billing" or "Billing" (the exact name varies slightly by region). Under that section, you'll see "Payment info" or "Payment method" — this is where you make changes.
On the Netflix app for phones and tablets, the process is similar but the menu structure is different. Open the app, tap your profile icon (usually in the bottom right), select "Account," then look for "Membership and billing" or "Billing." From there, tap "Payment method" to update it.
Key Takeaways
- You can change your payment method through your Netflix account settings on any device — the website, phone app, or tablet app all work.
- Netflix accepts credit cards, debit cards, PayPal, and in some regions prepaid gift cards or mobile carrier billing.
- Your new payment method takes effect on your next billing date, not when ready.
- If your payment method fails on your billing date, Netflix will try again for a few days before pausing your account.
- You can remove a payment method only if you have another one saved to your account.
What payment methods Netflix accepts
Netflix accepts most major credit and debit cards — Visa, Mastercard, American Express, and Discover in the United States. You can also pay through PayPal, which links to your own bank account or card.
In some regions, Netflix also accepts payment through your mobile carrier (Verizon, AT&T, T-Mobile, and others in the US), which adds the charge to your phone bill instead of charging a card directly. Some countries also offer Netflix gift cards or prepaid codes, which you can redeem for a set period of subscription.
Netflix does not accept payment through services like Apple Pay, Google Pay, or other digital wallets at the account level, though you may be able to pay through those services if you subscribe through the Netflix app on an Apple or Android device (which uses the device's payment system instead of Netflix's).
The step-by-step process to add a new payment method
Once you're in your payment settings, click or tap "Add payment method" or "Update payment method," depending on whether you already have one saved. Netflix will ask you to enter the details for your new card or account.
For a credit or debit card, you'll need the card number, expiration date, and the three-digit security code on the back. For PayPal, Netflix will redirect you to log into your PayPal account and authorize Netflix to charge it — you won't enter your PayPal password into Netflix itself.
After you enter the information, Netflix will save it to your account. Your new payment method becomes active on your next billing date. If you have multiple payment methods saved, Netflix will charge the one you've marked as primary.
Removing an old payment method
You can delete a payment method from your account at any time, but Netflix requires you to have at least one payment method saved. If you want to remove your current card, you must add a new one first, then delete the old one.
To remove a payment method, go to your payment settings, find the card or account you want to delete, and look for a "Remove" or "Delete" button next to it. Netflix will ask you to confirm before it deletes the information.
Removing a payment method does not cancel your subscription — it just removes that card or account from your file. Your subscription will continue to charge your primary payment method on your next billing date.
What happens if your payment method fails
If Netflix tries to charge your card on your billing date and the charge is declined, Netflix will attempt to charge it again over the next few days. During this time, you can usually still watch Netflix while the payment is pending.
If the charge continues to fail after several attempts, Netflix will pause your account and send you an email asking you to update your payment method. You won't lose your profile, settings, or viewing history — they'll be waiting for you once you add a working payment method and Netflix processes the charge.
To avoid this, update your payment method as soon as you know your card is expiring, has been lost, or is no longer valid. Netflix sends a reminder email before your billing date, so you have time to make changes before the charge attempt.
Changing your payment method on a shared account
If you share a Netflix account with family or roommates, only the person who created the account or has account owner status can change the payment method. Other members of the household can see that a payment method exists, but they cannot modify it.
If you're not the account owner and need to change the payment method, you'll need to ask the owner to make the change. If you want to manage your own payment separately, you can create your own Netflix account and choose your own payment method.
Frequently Asked Questions
Does changing my payment method affect my subscription or billing date?
No. Your billing date stays the same, and your subscription continues without interruption. The new payment method will be charged on your regular billing date. If you change your payment method mid-month, you won't be charged again until your next scheduled billing date.
Can I use a prepaid card or gift card to pay for Netflix?
Yes, you can use a prepaid debit card (like a Visa or Mastercard prepaid card) just like a regular debit card. Netflix also sells prepaid gift cards in some regions that you can redeem for a set subscription period. Check Netflix's website to see if gift cards are available in your country.
What if I want to pay with a different card each month?
You can save multiple payment methods to your Netflix account and choose which one is your primary method. Netflix will charge the primary method each month. You can change which method is primary anytime in your payment settings.
How long does it take for a new payment method to start working?
Your new payment method is saved when ready, but it won't be charged until your next billing date. If you need to be charged right away because your current payment failed, contact Netflix support to request an when ready charge attempt.
Can I see my Netflix billing history after I change my payment method?
Yes. Your billing history stays in your account regardless of which payment method you use. You can view past charges, receipts, and billing dates in your Account settings under "Billing" or "Membership and billing."