Where to check your TLC license status online

The New York City Taxi and Limousine Commission (TLC) maintains a public license lookup tool on its website at tlc.nyc.gov. You can search by your license number or driver's license number to see whether your TLC license is active, suspended, or revoked. The search returns your current status when ready — you do not need to call or visit an office.

To use the lookup tool, go to the TLC's main website, find the "License Lookup" or "Check License Status" link (usually in the driver resources section), and enter either your TLC license number or your New York State driver's license number. The system will display your license type, issue date, and current status. If your license is suspended, the lookup will typically show the suspension date but may not always display the reason or the expected end date on the public-facing tool.

The lookup tool works during business hours and is generally available seven days a week. If the website is temporarily down or you cannot access it, you can call the TLC's driver services line during business hours to ask about your status, though phone wait times are often longer than using the online tool.

Key Takeaways

  • The TLC's online license lookup at tlc.nyc.gov shows your license status in seconds using your TLC or driver's license number.
  • A suspension means your license is temporarily inactive; you cannot legally drive for TLC-regulated services until it is lifted.
  • The reason for suspension — unpaid fines, medical certification lapse, background check issues, or violations — determines how long it lasts and what you must do to restore it.
  • If your license is suspended, contact the TLC's driver services office to learn the specific reason and what steps are required to have it reinstated.

What a suspension means for your driving privileges

A suspended TLC license means your license is temporarily inactive and you cannot legally operate a yellow taxi, green cab, or for-hire vehicle under TLC regulation. Driving while suspended is a violation that can result in additional fines, criminal charges, and permanent revocation of your license. The suspension is not the same as revocation — suspension is temporary and can be lifted once you address the underlying issue.

The length of a suspension depends on the reason. Some suspensions last 30 days, others 90 days, and some remain in place until you complete a specific action — such as paying outstanding fines, renewing a medical certificate, or attending a hearing. The TLC does not always display the expected end date in the public lookup tool, so you will need to contact the TLC directly to learn when your suspension will be lifted or what you must do to lift it.

Common reasons the TLC suspends licenses

The TLC suspends licenses for several recurring reasons. Unpaid fines or violations are the most common — if you accumulate violations and do not pay the associated fines within the required timeframe, the TLC will suspend your license until the debt is settled. Expired or lapsed medical certification is another frequent cause; TLC drivers must renew their medical certificate every two years, and failure to do so triggers an automatic suspension.

Background check or criminal history issues can also result in suspension. If new information surfaces during a periodic background check — such as a conviction or arrest — the TLC may suspend your license pending review. Failure to appear at a TLC hearing or to respond to a notice of violation will also trigger suspension. Some suspensions are also related to insurance lapses, failure to maintain required vehicle documentation, or violations of TLC rules such as refusing a passenger or operating outside your licensed service area.

A few suspensions are temporary administrative holds — for example, while the TLC processes a renewal process or investigates a complaint. These are usually lifted within days or weeks once the administrative step is complete.

How to contact the TLC if your license is suspended

Once you know your license is suspended, contact the TLC's driver services office to learn the specific reason and what you must do to have it reinstated. The TLC's main phone line for driver inquiries is available during business hours, typically Monday through Friday. You can also visit the TLC's office in person at 33 Beaver Street, New York, NY 10004, though calling ahead is often faster.

When you call or visit, have your TLC license number and driver's license number ready. Ask the representative to explain the reason for the suspension, the date it began, and what action is required to lift it. If the suspension is due to unpaid fines, ask for the exact amount owed and the payment methods accepted. If it is due to an expired medical certificate, ask where and how to renew it. If it is related to a hearing or violation, ask what documentation you need to provide.

The TLC also sends suspension notices by mail to the address on file with your license. If you have moved, update your address with the TLC as soon as possible so you do not miss notices about your license status or required actions.

Steps to reinstate a suspended license

The reinstatement process depends on why your license was suspended. If the suspension is due to unpaid fines, you will need to pay the full amount owed. The TLC accepts payments online through its website, by phone, by mail, or in person at its office. Once payment is received and processed, your license is usually reinstated within one to three business days.

If the suspension is due to an expired medical certificate, you must schedule an exam with a TLC-approved medical provider, pass the exam, and submit the new certificate to the TLC. The list of approved providers is on the TLC website. Once the TLC receives your new certificate, your license is reinstated, usually within a few days.

If the suspension is due to a missed hearing or violation response, contact the TLC to reschedule the hearing or submit your response. You may be required to pay a late fee in addition to any fines. If the suspension is related to background check issues, the TLC will contact you with next steps, which may include providing additional documentation or attending a hearing.

For suspensions related to insurance or vehicle documentation, you will need to provide proof of current insurance or updated vehicle registration to the TLC. Once the TLC verifies the documentation, your license is reinstated.

What happens if you drive while suspended

Driving a TLC-regulated vehicle while your license is suspended is illegal and carries serious consequences. You can be stopped by police or TLC enforcement officers, and you may face criminal charges, additional fines, and a longer suspension or permanent revocation of your license. Your vehicle may also be impounded, and you could lose income during the time your vehicle is held.

If you are stopped while suspended, you will receive a summons or violation notice. Depending on the circumstances and your history, this can result in a fine, criminal charges, or both. A second or third suspension-related violation can lead to permanent revocation, meaning you will no longer be able to hold a TLC license in the future.

Frequently Asked Questions

How long does a TLC suspension usually last?

Suspension length varies. Some are automatic 30-day or 90-day suspensions for specific violations. Others remain in place until you complete an action, such as paying fines or renewing a medical certificate. Contact the TLC directly to learn the expected end date for your suspension.

Can I drive for a different service while my TLC license is suspended?

No. A suspended TLC license means you cannot legally operate any TLC-regulated vehicle — yellow taxi, green cab, or for-hire service. Driving for any of these services while suspended is a violation. You can drive a personal vehicle or work in a non-driving role, but not for any TLC-licensed service.

What if I disagree with the suspension?

You have the right to request a hearing before the TLC. Contact the TLC's driver services office and ask how to file a hearing request. You will have the opportunity to present your case and challenge the reason for the suspension. The hearing process typically takes several weeks.

Will my suspension show up on a background check?

A TLC suspension is part of your TLC record and will appear if an employer or another party runs a TLC-specific background check. It may not appear on a general criminal background check unless the suspension was related to criminal charges.

Can I renew my TLC license while it is suspended?

No. You cannot renew your license while it is suspended. You must first have the suspension lifted, then you can renew. If your license expires while suspended, you will need to address the suspension first before you can proceed with renewal.