How to cancel Flo Premium
You can cancel Flo Premium through the app or your account settings on Flo's website. The process takes a few minutes and stops your subscription when ready — you will not be charged again, though you keep access to Premium features through the end of your current billing cycle. If you subscribed through Apple's App Store or Google Play, you may need to cancel through that platform instead of through Flo directly.
The key thing to know is that cancellation is permanent for that subscription period, but you can resubscribe anytime without penalty. Flo does not refund charges for the current billing cycle, even if you cancel partway through — you keep Premium access until that cycle ends, then your account reverts to free.
Key Takeaways
- Cancellation through the Flo app or website stops future charges right away, but you retain Premium access until your current billing period ends.
- If you subscribed via Apple App Store or Google Play, you must cancel through that platform's subscription settings, not through Flo.
- Flo does not refund charges for the current billing cycle, even if you cancel partway through.
- After cancellation, your account reverts to the free version of Flo, and you can resubscribe at any time without penalty.
Canceling through the Flo app on your phone
Open the Flo app and tap the profile icon in the bottom right corner. Select "Subscription" or "Premium" from the menu. You will see your current plan and a button to manage or cancel your subscription. Tap "Cancel Subscription" and follow the prompts to confirm. Flo may ask why you are canceling — you can skip this or provide feedback, but either way the cancellation goes through.
After you confirm, you should see a message saying your subscription is canceled. You will receive a confirmation email within a few minutes. Check your email to make sure the cancellation went through, especially if you do not see an when ready confirmation in the app. Keep this email for your records in case you need to reference the cancellation date later.
Canceling through Flo's website
Go to Flo's website and log into your account. Click on your profile or account settings, usually found in the top right corner or in a menu. Look for "Subscription," "Billing," or "Premium" and click it. You should see your current subscription details and a "Cancel" or "Manage Subscription" button. Click it and confirm the cancellation.
The website method works the same way as the app — your subscription stops, but you keep Premium access through the end of your current billing cycle. Save the confirmation email for your records. If you do not receive a confirmation email within a few minutes, log back in to verify the cancellation went through.
Canceling if you subscribed through Apple App Store
If you signed up for Flo Premium through your iPhone or iPad, you need to cancel through Apple's settings, not through Flo itself. Open the Settings app on your device, tap your name at the top, then select "Subscriptions." Find Flo in the list and tap it. Tap "Cancel Subscription" and confirm.
Apple will stop charging you after your current billing cycle ends. You will get a cancellation confirmation from Apple, not from Flo. If you cancel through the Flo app instead of through Apple Settings, the subscription may not actually stop, so make sure you use Apple's system. Double-check by going back into Settings and confirming Flo no longer appears in your active subscriptions.
Canceling if you subscribed through Google Play
On an Android phone, open the Google Play Store app and tap your profile icon in the top right. Select "Payments and subscriptions," then "Subscriptions." Find Flo and tap it. Tap "Cancel subscription" and confirm your choice.
Google will send you a confirmation email. Like Apple, Google will not refund your current billing cycle, but you will keep Premium features until that cycle ends. After cancellation, you can resubscribe through Google Play or through Flo's website at any time. Verify the cancellation by checking your subscriptions list again to make sure Flo is no longer listed.
What happens after you cancel
Once your current billing cycle ends, your account automatically switches to Flo's free version. You lose access to Premium features like personalized predictions, health insights, and ad-free browsing, but your cycle data and saved information stay in your account. You can log back in anytime and see your history.
If you change your mind, you can resubscribe to Premium through the app, website, or your phone's app store. Flo does not charge a penalty for canceling and restarting — you straightforward pay for the new subscription period you choose. There is no waiting period or restriction on how soon you can resubscribe after canceling.
Refunds and billing questions
Flo does not refund charges for the current billing cycle, even if you cancel on the first day. Your subscription runs until the end of that cycle, and you keep Premium access the whole time. If you were charged twice by mistake, or if you see a charge you do not recognize, contact Flo's support team through the app or website to report it.
If you subscribed through Apple or Google and believe you were charged incorrectly, you can also contact Apple Support or Google Play Support directly. They handle refunds for subscriptions bought through their platforms. Keep your confirmation emails and screenshots of charges to share with support if you need to dispute a billing issue.
Frequently Asked Questions
Will I lose my cycle data if I cancel Premium?
No. Your cycle history, logged data, and saved information stay in your account after you cancel. You can view everything you tracked before, but you will not have access to Premium features like personalized insights until you resubscribe.
Can I get a refund if I cancel in the middle of my billing cycle?
Flo does not refund partial billing cycles. You keep Premium access through the end of your current cycle, but you will not receive money back for the unused portion. If you believe you were charged in error, contact Flo support to discuss your situation.
What if I cancel but still see a charge on my card?
If you canceled through Flo but subscribed via Apple or Google, the charge may still go through because you did not cancel through the correct platform. Check your phone's app store subscription settings and cancel there. If you already canceled through the right place and still see a charge, contact Flo or your app store's support team.
Can I pause my subscription instead of canceling?
Flo does not offer a pause feature. You can only cancel or keep your subscription active. If you want to stop paying temporarily, cancel now and resubscribe whenever you are ready — there is no penalty for doing so.