Firestone Complete Care is a maintenance plan that bundles routine services into one package
Firestone Complete Care is a prepaid maintenance package offered by Firestone Complete Auto Care, the tire and service chain. You pay upfront for a set of routine services—typically oil changes, tire rotations, fluid top-offs, and inspections—and then use those services over a set period, usually one or two years. The idea is that bundling these services into one payment can cost less than paying for each visit separately, and it removes the guesswork about when to schedule maintenance.
The specific services and price vary by location and the plan you choose. Firestone stores operate independently in many cases, so what Complete Care includes at one location may differ from another. Before you commit, you need to know exactly what your local Firestone is offering and whether the price makes sense for your vehicle and driving habits.
Key Takeaways
- Firestone Complete Care bundles routine maintenance into one upfront payment, typically covering oil changes, tire rotations, and inspections over one or two years.
- The services and pricing differ by location, so you must check with your local Firestone store to see what is actually included in their plan.
- You pay the full price upfront, so the plan only saves money if you actually use all the included services during the contract period.
- The plan does not cover repairs, parts replacement, or services beyond routine maintenance—major work like brake pads or transmission fluid flushes may cost extra.
What services are typically included in a Complete Care plan
Most Firestone Complete Care plans include oil and filter changes, tire rotations, fluid top-offs (coolant, windshield washer, brake fluid), battery testing, and a multi-point inspection. Some plans also include cabin air filter replacement or tire pressure monitoring checks. The exact list depends on which tier of plan you buy and which Firestone location you visit.
What is not included matters just as much. Complete Care does not cover repairs—if your brakes need pads, your battery needs replacement, or your tires are damaged, you pay separately for those. Fluid flushes (transmission, coolant, or brake fluid replacement rather than top-off) are usually not included. Neither are alignments, suspension work, or engine diagnostics beyond the basic inspection.
Call your local Firestone store and ask for a written list of what their Complete Care plan covers. Do not rely on the general description online; the details vary significantly by location.
How much Complete Care costs and whether it saves money
Firestone Complete Care plans typically range from around $150 to $400 for a one-year plan, depending on location and what is included. Two-year plans cost more upfront. These are rough ranges—your local store may charge differently.
To know whether the plan saves you money, count how many times you would normally visit for maintenance in that period. If you change your oil every 5,000 miles and drive 15,000 miles per year, you need three oil changes annually. Add tire rotations (usually every 5,000 to 7,500 miles), and you are looking at multiple visits. If each oil change costs $40 to $60 and each tire rotation costs $20 to $30, a plan that costs $250 and covers four oil changes and four rotations could save you money. But if you drive very little, or if you already have a mechanic you trust, the plan may not pay for itself.
The key is that you pay the full amount upfront. If you buy a one-year plan and then sell your car after six months, you lose the unused portion. Plans are usually not transferable to another vehicle or another person.
How to use your Complete Care plan once you have purchased it
After you buy the plan, you receive a card or digital record showing what services are included and the contract terms. When you need an oil change or tire rotation, you call or visit your local Firestone and tell them you have a Complete Care plan. They will look up your account and perform the covered service.
You do not need to schedule all your services at once. You can spread them out over the contract period as your vehicle needs them. However, some plans have limits—for example, you might be allowed only four oil changes per year, or tire rotations only when you also get an oil change. Read your contract to understand any restrictions.
If you move or prefer to use a different shop, check whether your plan is valid at other Firestone locations. Many plans are location-specific, so you may not be able to use it at a different store.
When Complete Care makes sense and when it does not
Complete Care works best if you drive regularly, keep your car long-term, and plan to use all the included services. If you drive 12,000 to 15,000 miles per year and stay with the same vehicle for the full contract period, bundling maintenance can reduce your out-of-pocket costs and simplify scheduling.
Complete Care is less useful if you drive very little, plan to sell or trade your car soon, or already have a trusted mechanic elsewhere. It also does not help if your vehicle is still under the manufacturer's warranty—many warranties require that you use a dealership for maintenance, and using Firestone could void coverage. Check your warranty before buying.
If your vehicle is older and prone to repairs beyond routine maintenance, a Complete Care plan does not cover those repairs. You will still pay separately for any work outside the plan's scope, so the savings may be smaller than you expect.
How Complete Care compares to other maintenance packages
Other tire and service chains offer similar prepaid plans. Discount Tire, for example, offers maintenance packages. Some dealerships also sell prepaid maintenance plans tied to your specific vehicle. The main difference is what is included and the price at your location.
The advantage of Firestone Complete Care is that Firestone has many locations, so you have more flexibility if you travel or move. The disadvantage is that quality and service can vary by location, and you are locked into using Firestone for those services.
If you prefer to use an independent mechanic, many will perform the same routine maintenance for similar or lower prices without requiring you to prepay. You pay as you go, which gives you more flexibility if your situation changes.
What happens if you do not use all your services before the plan expires
Most Firestone Complete Care plans are not refundable. If you purchase a one-year plan and use only two of the four included oil changes, you lose the value of the unused services. Some plans may allow you to roll over unused services into a renewal, but this is not standard—check your contract.
This is why it is important to estimate your actual maintenance needs before buying. If you are unsure how often you will visit, ask the store whether they offer a shorter plan or a pay-as-you-go option instead.
Frequently Asked Questions
Can I use my Firestone Complete Care plan at any Firestone location?
Most plans are valid only at the location where you purchased them. Some Firestone locations are independently owned, so plans do not transfer between stores. Call the store where you bought the plan and ask whether it is valid elsewhere before you travel or move.
Does Complete Care cover tire replacement or repair?
No. Complete Care covers routine maintenance like rotations and inspections, not repairs or replacements. If a tire is damaged or worn out, you pay separately for a new one. Some Firestone locations offer separate tire protection plans that do cover damage, but those are different from Complete Care.
Will using Firestone Complete Care void my vehicle's warranty?
Not automatically, but check your warranty first. Some manufacturer warranties require that you use the dealership for all maintenance. Using Firestone instead could void coverage. If your warranty allows independent service, Firestone is fine. Call your dealership or read your warranty paperwork to be sure.
What if I sell my car before the plan expires?
Most Complete Care plans are not transferable to a new owner and are not refundable if you sell the vehicle. You lose the unused portion of the plan. This is one reason to buy only the plan length you are confident you will use.
How do I know if Complete Care will actually save me money?
Calculate your expected maintenance visits over the contract period. Count how many oil changes, tire rotations, and inspections you typically need per year, multiply by the plan length, and compare that cost to what the plan charges. If the plan costs less, it saves money. If you are unsure how often you drive or maintain your car, ask the Firestone staff to help you estimate.