AAA hours vary by location, membership type, and whether you need roadside help or office services

AAA (American Automobile Association) does not have a single opening time. Most AAA branch offices open between 8:00 a.m. and 9:00 a.m. on weekdays, but hours depend on which branch you visit and what service you need. Roadside information is available 24/7 by phone or app, while in-person services at local offices follow regular business hours that differ by location.

If you need when ready roadside help — a tow, lockout service, or fuel delivery — you do not need to wait for an office to open. You can call the AAA roadside information number on your membership card or use the AAA mobile app at any time. If you need to visit a branch office for membership questions, insurance services, or travel planning, you will need to check your specific location's hours, which are not uniform across the country.

Key Takeaways

  • AAA roadside information operates 24 hours a day, 7 days a week by phone and mobile app, regardless of office hours.
  • Branch office hours typically run 8:00 a.m. to 5:00 or 6:00 p.m. on weekdays, with shorter Saturday hours and no Sunday service at most locations.
  • Hours vary significantly by region and individual branch, so checking your local office's schedule online or by phone is necessary before visiting.
  • Some AAA services like travel planning and membership changes can be handled by phone or online without visiting an office.

How to find your local AAA branch hours

The fastest way to find your branch's hours is to visit AAA.com and use the "Find a Branch" tool. Enter your city or zip code, and the site will show you the nearest offices with their exact hours of operation. This tool also displays which services each location offers — some branches handle insurance only, while others offer full membership services, travel planning, and discounts.

You can also call your local AAA branch directly. The number appears on your membership card under "Member Services." If you do not have your card, search online for "AAA near me" or "AAA [your city]" to find the phone number. When you call, ask specifically about hours for the service you need, since some offices have different hours for different departments.

Typical weekday and weekend hours at most AAA locations

Most AAA branch offices open at 8:00 or 9:00 a.m. on Monday through Friday and close between 5:00 and 6:00 p.m. Some larger urban branches stay open until 7:00 p.m. or later. Saturday hours are usually shorter — typically 9:00 a.m. to 2:00 or 3:00 p.m. — and many branches are closed on Sunday.

Holiday hours differ from regular schedules. Most AAA offices close on major holidays like Thanksgiving, Christmas, and New Year's Day. Some locations may have reduced hours on the day before or after a holiday. If you plan to visit around a holiday, call ahead to confirm the branch will be open.

When you need roadside help outside office hours

AAA roadside information does not follow office hours. You can request a tow, lockout service, fuel delivery, or battery jump-start at 2:00 a.m. on a Sunday and receive the same service as during business hours. Call the roadside information number on your membership card or use the AAA mobile app to request help.

Response times vary based on your location and the type of service. In urban areas, a tow truck may arrive within 30 to 60 minutes. In rural areas, wait times can be longer. The app lets you track your service vehicle's location in real time once help is dispatched, so you know when to expect arrival.

Services you can handle without visiting an office

Many AAA services do not require an in-person visit. You can renew your membership, update your address, or add household members online through your AAA account or by calling Member Services. Travel planning services — including TripTik Travel Planner and hotel or attraction discounts — are available online and by phone.

Insurance questions and policy changes can often be handled by phone or through the AAA website, depending on your state and the type of insurance. If you need to purchase travel insurance, book a hotel, or get a notarized document, some of these services may require an office visit or can be arranged by phone with mailing of documents.

Regional differences in AAA branch hours

AAA operates through regional clubs, and each club sets its own branch hours. The AAA club in California may have different hours than the AAA club in New York or Texas. Some regions have more branches with extended hours, while others have fewer locations with standard 9-to-5 schedules.

If you travel frequently or move to a new state, check the hours of your new local branch. Your membership transfers between AAA clubs, but the services and hours available may differ. The "Find a Branch" tool on AAA.com shows you which club serves your area and what hours that specific location maintains.

Frequently Asked Questions

Is AAA roadside information available at midnight or on holidays?

Yes. Roadside information operates 24 hours a day, every day of the year, including holidays. You can call or use the app at any time to request a tow, lockout service, fuel delivery, or battery jump-start. Response times may be longer during peak hours or in rural areas, but the service is always available.

Can I renew my AAA membership outside of office hours?

Yes. You can renew online through your AAA account or by calling Member Services at the number on your card. Both options are available outside office hours. If you prefer to renew in person, you will need to visit during your branch's business hours.

What if my local AAA branch is closed when I need help?

If you need roadside information, call or use the app — that service runs 24/7. If you need to speak with someone about membership or other services, call Member Services at the number on your card. For non-emergency questions, you can also email your branch or use the online chat feature on AAA.com.

Do all AAA branches have the same hours?

No. Hours vary by location, region, and the AAA club that operates the branch. Some branches open at 8:00 a.m., others at 9:00 a.m. Some close at 5:00 p.m., others at 6:00 or 7:00 p.m. Always check your specific branch's hours on AAA.com or by calling before you visit.