Advance Auto Parts' website lets you search for parts, check local inventory, and order online for pickup or delivery
Advance Auto Parts operates advanceautoparts.com as its main shopping site. You can browse by vehicle year, make, and model; search by part name or part number; and see real-time stock at stores near you. The site also shows prices, customer reviews, and shipping options. You do not need an account to browse, but creating one saves your vehicle information and order history.
The website is organized around three main tasks: finding a specific part, getting help identifying what you need, and managing orders. Each path works differently depending on whether you know exactly what you're looking for or need guidance.
Key Takeaways
- You can search by part name, part number, or vehicle details on advanceautoparts.com without logging in.
- The site shows which parts are in stock at nearby stores, and you can reserve them for same-day pickup at most locations.
- Creating an account saves your vehicle profile and past orders, which speeds up future searches.
- Advance Auto Parts offers online ordering with options for in-store pickup, home delivery, or curbside pickup at many locations.
- The website includes a parts finder tool and customer reviews that can help if you're unsure which part you need.
Searching by vehicle or part number
The fastest route is to enter your vehicle's year, make, and model at the top of the homepage. The site then narrows results to parts that fit your car. If you already know the part number—usually printed on the old part or found in your vehicle's manual—you can search that directly in the search bar instead.
Once you see results, the site displays price, availability at nearby stores, and customer ratings. You can filter by brand, price range, or whether the part is in stock today. Each product page shows a description, specifications, and reviews from other buyers who have installed that part.
Checking inventory and reserving parts
After you select a part, the website shows you stock levels at stores within a set distance from your zip code. Green indicators mean the part is in stock; yellow or red means limited or no stock. You can change the distance radius to search farther away if your nearest store is out.
To reserve a part for pickup, add it to your cart and choose "Pick up in store" at checkout. Most locations hold reserved parts for 24 to 48 hours. You can also choose curbside pickup at many stores, which means you don't have to enter the building. The website confirms your reservation and gives you a pickup time window.
Ordering online for delivery or pickup
The checkout process on advanceautoparts.com offers three main options: in-store pickup, home delivery, or curbside pickup. In-store pickup is usually free and fastest if the part is in stock today. Home delivery takes longer but works if you can't visit a store. Curbside pickup combines speed with contactless service at participating locations.
Shipping costs vary by order size and distance. The site shows the total cost—including any delivery fee—before you confirm your order. You can track your delivery status in your account after placing the order. For in-store pickup, you'll receive a confirmation email with your reservation number and pickup window.
Creating an account and saving vehicle information
You can create a free account on advanceautoparts.com by entering your email and a password. Once logged in, you can save your vehicle's year, make, model, and engine type. The site then remembers this information and uses it to show you compatible parts every time you visit, without having to re-enter it.
Your account also stores your order history, saved items, and payment methods. This is useful if you need to reorder the same part or compare what you bought before. You can manage your account settings, including email preferences and saved addresses, from the "My Account" section.
Using the parts finder tool if you're unsure what you need
If you know something is wrong with your vehicle but don't know the exact part name, Advance Auto Parts offers a parts finder tool on its website. You describe the symptom—for example, "my battery won't hold a charge" or "my windshield wipers are streaking"—and the tool suggests parts that might solve the problem.
The tool also links to how-to guides and videos for common repairs. These resources show you what the part looks like, where it's located, and sometimes how to install it. Customer reviews on each product page often mention whether the part was straightforward to install or required professional help.
Contacting support and finding store locations
Advance Auto Parts provides customer service through its website, by phone, and at individual store locations. You can find your nearest store by entering your zip code on the "Store Locator" page, which shows hours, phone numbers, and services offered at each location. Some stores offer services like battery testing or wiper blade installation.
For questions about an order or product, you can call the customer service number listed on your order confirmation email or on the website footer. Many stores also have staff who can answer questions about parts compatibility or installation difficulty over the phone before you visit.
Frequently Asked Questions
Do I have to create an account to buy from Advance Auto Parts online?
No. You can browse and checkout as a guest. However, creating an account saves your vehicle information and order history, which makes future shopping faster. You can create an account at any time, even after placing a guest order.
Can I return a part I ordered online?
Yes. Advance Auto Parts accepts returns within a set timeframe, usually 30 days, if the part is unused and in original packaging. Return policies vary slightly by product type. Check the return policy on the product page or contact customer service with your order number for specifics.
What if the part I need isn't in stock at my local store?
You can order it online for delivery to your home, or the website can show you stock at stores farther away. Some stores can also order the part from a distribution center and hold it for you to pick up within a few days. Call your local store to ask about this option.
How long does in-store pickup usually take?
If the part is already in stock, you can pick it up the same day, usually within a few hours of placing your order. If the part is not in stock, the store may be able to get it from a nearby location or distribution center within one to three business days.
Can I track my delivery order on the website?
Yes. Once your order ships, you can track it in your account under "My Orders." The tracking information shows the estimated delivery date and, for some carriers, real-time location updates. You'll also receive email updates when your order ships and when it's out for delivery.