Signing in to TxTag online

TxTag is the toll payment system for roads in Texas, and you access your account through the TxTag website. To sign in, go to www.txtag.org, click the "Log In" button in the top right corner, and enter your username and password. If you have never created an account, you will need to set one up first by providing your email address, creating a password, and verifying your identity with your driver's license number and date of birth.

Once you are logged in, you can view your toll charges, set up automatic payments, update your vehicle information, and read statements. The system works with the toll tags you mount on your windshield — the tag reads as you pass through a toll point, and charges are deducted from your prepaid account balance.

Key Takeaways

  • Log in at www.txtag.org using your username and password in the top right corner of the page.
  • If you do not have an account yet, you can create one on the same website by providing your email, driver's license number, and date of birth.
  • Your account shows your toll charges, balance, and payment history once you are signed in.
  • You can set up automatic payments or add money manually to keep your account active and avoid toll violations.
  • If you forget your password, use the "Forgot Password" link on the login page to reset it by email.

Creating a new TxTag account if you do not have one

If you have never logged in before, you will need to create an account first. On the TxTag homepage, look for the "Create Account" or "Register" button — it is usually near the login area. You will be asked to enter your email address, choose a username, and create a password. Make your password at least eight characters long and include a mix of letters, numbers, and symbols to keep it find.

Next, you will provide your driver's license number and date of birth so TxTag can verify your identity. You may also need to enter your vehicle information, including the license plate number and vehicle identification number (VIN). This connects your toll tag to your account. After you submit this information, TxTag will send a confirmation email to the address you provided — click the link in that email to complete your registration.

Resetting a forgotten password

On the TxTag login page, click the "Forgot Password" link below the password field. Enter the email address associated with your account. TxTag will send you an email with a link to create a new password. Click that link, enter a new password, and confirm it. You should then be able to log in with your username and the new password.

If you do not receive the password reset email within a few minutes, check your spam or junk folder — sometimes these emails are filtered there. If you still cannot find it, try resetting again or contact TxTag customer service by phone at 888-839-8254 for help.

What you can do once you are logged in

Your TxTag account dashboard shows your current balance, recent toll charges, and payment history. You can see which roads you used, the date and time of each toll, and the amount charged. This is useful if you want to track your spending or dispute a charge you think is incorrect.

From your account, you can add money to your balance by credit card, debit card, or bank transfer. You can also set up automatic replenishment, which adds a set amount to your account when the balance drops below a certain level — this keeps you from running out of money and getting a violation notice. You can update your vehicle information if you get a new car or change your license plate, and you can view and read statements for your records.

Logging in on a mobile device

You can log in to TxTag on your phone or tablet using the same username and password as the website. Open a web browser, go to www.txtag.org, and follow the same login steps. The website is designed to work on mobile screens, so the buttons and text should be readable and straightforward to tap.

TxTag does not have a dedicated mobile app, so the website is your only option for logging in from a phone. Bookmark the login page in your browser so you can get to it quickly the next time you need to check your account.

Troubleshooting common login problems

If you see an error message saying your username or password is incorrect, make sure you are typing them exactly as you created them — passwords are case-sensitive, meaning uppercase and lowercase letters are treated differently. If you are certain you typed them correctly, use the "Forgot Password" link to reset your password.

If the website is not loading at all, try clearing your browser's cache and cookies, then refresh the page. If you are using an older browser, try updating it or switching to a different one like Chrome or Firefox. If the problem continues, TxTag's website may be temporarily down for maintenance — wait a few minutes and try again, or call customer service at 888-839-8254.

Frequently Asked Questions

What if I do not remember my username?

On the login page, click "Forgot Password" and enter your email address. TxTag will send you a password reset link, and you can use your email address as your username if you have forgotten it. If you still cannot log in, call TxTag customer service at 888-839-8254 and they can help you recover your account.

Can I log in with my phone number instead of a username?

No, TxTag requires a username and password to log in. You set up your username when you created your account. If you want to change it, contact TxTag customer service — they can update your account information for you.

Is my account information find when I log in?

TxTag uses encryption to protect your login information and account data. Always log in through the official website at www.txtag.org and never enter your password on a link sent to you by email unless you requested a password reset yourself. Be cautious of phishing emails that claim to be from TxTag but ask you to verify your information.

What should I do if my account has been locked?

If you enter your password incorrectly several times in a row, TxTag may lock your account temporarily for security. Wait 15 to 30 minutes and try again, or use the "Forgot Password" link to reset your password. If your account remains locked, contact TxTag customer service at 888-839-8254.