TD Insurance is a property and casualty insurer owned by Toronto-Dominion Bank

TD Insurance (officially TD General Insurance Company) sells home, auto, travel, and life insurance policies in Canada. It is a subsidiary of TD Bank, but you do not need to be a TD customer to buy from them. The company operates through its own website and through brokers, and policies are underwritten by TD General Insurance Company or, for some products, by partner insurers.

TD Insurance does not invent its own risk categories — it follows the same underwriting standards as other major Canadian insurers. What matters to you is what coverage options they offer, what they charge, and how straightforward their claims process is. This guide explains how their main insurance products work and what to expect when you contact them.

Key Takeaways

  • TD Insurance sells home, auto, travel, and life insurance, and you can buy policies online, by phone, or through a broker without being a TD Bank customer.
  • Home insurance through TD covers the building structure, contents, and liability, but you choose your deductible and coverage limits based on your property's value and your risk tolerance.
  • Auto insurance includes liability (required by law), collision, comprehensive, and optional add-ons like accident forgiveness, and rates depend on your driving record, age, and vehicle type.
  • TD Insurance processes claims through their website or by phone, and the timeline from claim to payout depends on the type of claim and whether they need to inspect the damage.
  • Bundling multiple policies (home and auto together, for example) typically lowers your total premium compared to buying each separately.

How TD Home Insurance Works

TD home insurance covers three main areas: the building structure itself, your personal belongings inside it, and liability if someone is injured on your property and sues you. When you get a quote, you tell them the replacement cost of your home (not the market value), the age of the building, and what you own inside. They use this information to calculate a premium.

You choose your deductible — the amount you pay out of pocket before insurance kicks in — and this directly affects your premium. A higher deductible (say $1,000 instead of $500) lowers your monthly or annual cost. You also choose your coverage limits: how much the insurer will pay to rebuild the house, and how much they will cover for your belongings. Most people insure their home for its full replacement cost, not its market value, because rebuilding after a total loss costs more than the house is worth on the real estate market.

TD home policies exclude certain events — typically floods, earthquakes, and wear-and-tear damage — unless you add those as optional riders. If you live in a flood-prone area or an earthquake zone, you need to ask about these add-ons explicitly, because they are not included in the base policy.

How TD Auto Insurance Works

TD auto insurance has two mandatory parts (in every Canadian province) and several optional ones. The mandatory parts are third-party liability — which covers damage or injury you cause to someone else — and accident benefits, which cover your own medical costs and lost wages after a collision, regardless of who was at fault.

The optional parts are collision coverage (pays for damage to your car if you hit something or someone hits you) and comprehensive coverage (pays for theft, vandalism, weather damage, and hitting an animal). You choose a deductible for each of these optional coverages. TD also offers add-ons like accident forgiveness (your rate does not go up after your first at-fault accident) and new car replacement (they pay you the full purchase price of a new car if yours is totaled within a set time frame).

Your premium depends on your age, driving record, the type of vehicle, how far you drive, and where you park it overnight. A young driver with a speeding ticket will pay more than a 45-year-old with a clean record, even for the same car. If you drive less than a certain distance per year, you may may have access to for a low-mileage discount.

TD Travel Insurance and What It Covers

TD travel insurance covers medical emergencies, trip cancellation, baggage loss, and emergency evacuation while you are outside Canada. Medical coverage pays for hospital stays, doctor visits, and emergency dental work if you become ill or injured abroad. Trip cancellation coverage reimburses you if you have to cancel a prepaid trip for a covered reason — typically illness, injury, or death of a family member — though it does not cover cancellations due to pandemics or travel warnings unless you bought the policy before the warning was issued.

Baggage coverage reimburses you for lost, stolen, or damaged luggage and its contents, up to a limit you choose. Emergency evacuation coverage pays to fly you home or to the nearest adequate medical facility if you are seriously injured or ill in a remote area. Coverage limits and exclusions vary by plan, so you need to read the policy details before you travel.

TD travel insurance is sold as a single-trip policy (covers one specific trip) or as an annual multi-trip policy (covers all trips you take in a year, up to a certain number of days per trip). Annual policies are cheaper per trip if you travel more than once a year.

How to File a Claim with TD Insurance

To file a claim, contact TD Insurance through their website, by phone, or through your broker. You will need your policy number, the date the loss occurred, and a description of what happened. For property claims (home or auto), take photos of the damage before you clean up or move anything, because the insurer may want to inspect it.

After you report the claim, TD assigns an adjuster (for larger claims) or processes it directly (for smaller ones). The adjuster may contact you to ask questions, request receipts or repair estimates, or arrange to inspect the damage in person. For auto claims, you may also need a police report if the damage was caused by a collision or theft.

The time from claim to payout varies. straightforward claims — a small theft or a minor auto accident with clear liability — may be resolved in days. Complex claims — a house fire, a major collision with disputed fault, or a travel claim requiring documentation from a hospital — can take weeks or months. TD publishes average claim resolution times on their website, though individual claims may be faster or slower.

Bundling Policies and Discounts

If you buy more than one policy from TD — home and auto together, for example — you receive a bundle discount on your total premium. The discount amount varies but is typically 10 to 20 percent off the combined cost. Some people also may have access to for discounts based on their home security system, a clean driving record, paying annually instead of monthly, or being a member of certain professional organizations.

TD also offers discounts for low mileage, for completing a defensive driving course, and for insuring multiple vehicles. The discounts stack, so a person with a clean driving record, a security system, and bundled policies may pay significantly less than someone with the same coverage but no discounts. Always ask what discounts you may have access to for when you get a quote.

Comparing TD Insurance to Other Providers

TD Insurance is one of several large insurers in Canada, alongside companies like Intact, Aviva, and Desjardins. Premiums and coverage options vary by insurer and by your personal situation — there is no single "cheapest" option for everyone. A person in Toronto with a new car and a clean record may get the best rate from one insurer, while someone in rural Ontario with an older car may get a better rate from another.

The best way to compare is to get quotes from at least three insurers for the same coverage. Most insurers offer online quote tools that take 10 to 15 minutes and do not require you to provide your email or phone number upfront. Write down the coverage limits and deductibles you chose, so you are comparing the same thing across all three quotes. Price is important, but also consider the insurer's reputation for claims handling — you can check this through online reviews and through your provincial insurance regulator.

Frequently Asked Questions

Can I buy TD Insurance if I do not have a TD Bank account?

Yes. TD Insurance is open to anyone in Canada, regardless of whether you bank with TD. You can buy policies online, by phone, or through an insurance broker. You do not need to be a TD customer to get a quote or to file a claim.

What happens if I miss a premium payment?

If you pay monthly and miss a payment, TD typically gives you a grace period (usually 15 days) to pay before they cancel your policy. If your policy is cancelled for non-payment, you lose coverage when ready, and you will need to reapply and pay a new premium to reinstate it. If you pay annually, missing the payment has the same effect. Set up automatic payments to avoid this.

Does TD Insurance cover damage from flooding?

Standard home insurance policies do not cover flooding. If you want flood coverage, you must add it as an optional rider to your policy, and it costs extra. Ask about this when you get a quote, especially if you live in a flood-prone area or have a basement.

How do I cancel my TD Insurance policy?

You can cancel online through your account, by phone, or through your broker. If you cancel mid-term, you may receive a refund of unused premium, though TD may charge a cancellation fee. The refund and fee depend on your policy type and how long you have had the policy. Ask about this before you cancel.

What is the difference between comprehensive and collision auto coverage?

Collision covers damage to your car if you hit something or someone hits you. Comprehensive covers theft, vandalism, weather damage (hail, wind), and hitting an animal. You can buy one without the other, though most people who finance or lease a car are required by their lender to buy both.