What Stellantis is recalling and why

Stellantis is recalling approximately 219,000 vehicles in the United States because the rear-view camera can fail or display a black screen, leaving drivers without a view behind the vehicle when backing up. The recall affects certain model years of Jeep Wrangler, Jeep Gladiator, Ram 1500, and Chrysler Pacifica vehicles. The camera failure happens because of a defect in the camera module itself or its electrical connection, and Stellantis has not reported any crashes or injuries tied to the issue as of the recall announcement.

The National Highway Traffic Safety Administration (NHTSA) assigned the recall an identification number, which you can use to check whether your specific vehicle is included. Stellantis discovered the problem through warranty claims and customer complaints, which led to an investigation and the decision to recall the affected vehicles rather than wait for a field fix.

Key Takeaways

  • Stellantis is recalling 219,000 vehicles across four model lines because the rear-view camera may stop working or show a black screen.
  • The recall affects certain model years of Jeep Wrangler, Jeep Gladiator, Ram 1500, and Chrysler Pacifica vehicles sold in the United States.
  • You can check whether your vehicle is included by entering your Vehicle Identification Number (VIN) on the NHTSA website or Stellantis's recall portal.
  • The repair is free and involves replacing the camera module or repairing the electrical connection, and dealers will contact owners or you can schedule the work yourself.
  • Driving without a working rear-view camera increases the risk of backing accidents, especially in parking lots or when reversing in tight spaces.

How to learn about your vehicle is affected

To determine whether your specific vehicle is part of this recall, you need your Vehicle Identification Number (VIN), which appears on your vehicle registration, insurance card, and the dashboard on the driver's side. You can enter your VIN on the NHTSA website at safercar.gov, where you can search for all open recalls on your vehicle. You can also visit Stellantis's recall website or contact your Jeep, Ram, or Chrysler dealer directly with your VIN.

Stellantis typically begins notifying owners by mail within a few weeks of the recall announcement, but you do not have to wait for that letter. Checking yourself means you can schedule the repair sooner if your vehicle is included. The recall notice will include the specific reason for the recall and instructions on how to get the repair done at no cost.

What the repair involves and where to get it done

The repair for this recall involves either replacing the rear-view camera module entirely or repairing the electrical connection between the camera and the vehicle's display system, depending on what the dealer finds during inspection. The work takes place at an authorized Stellantis dealer—a Jeep, Ram, or Chrysler dealership—and the repair is performed at no cost to you under the recall warranty.

You can schedule the repair by calling your local dealer directly or by using the recall notification letter once it arrives. Some dealers may offer mobile service or loaner vehicles during the repair, though this varies by location. The repair typically takes one to two hours, though you should confirm the timeline when you schedule. If you prefer not to wait for a dealer appointment, you can also contact Stellantis customer service to ask about expedited scheduling or alternative service options.

What happens if you ignore the recall

A non-functioning rear-view camera removes a critical safety tool when backing up, especially in parking lots, driveways, or other situations where you cannot see behind the vehicle clearly. Modern vehicles rely on rear-view cameras as a primary backup aid, and losing that view increases the risk of hitting pedestrians, cyclists, or other vehicles. Federal law requires rear-view cameras on all new vehicles sold in the United States since 2018, which means the camera is a safety system, not an optional feature.

Ignoring the recall also means you lose the camera's functionality for the life of your ownership unless you pay for a private repair. If you sell the vehicle, the camera failure may lower its resale value or require disclosure to the buyer. From a legal standpoint, driving with a known safety defect that has been recalled can complicate insurance claims if an accident occurs, since the insurer may argue that you failed to address a known hazard.

Timeline and what to expect

Stellantis began notifying owners by mail shortly after the recall was announced. The notification letter includes the recall number, a description of the defect, and instructions for scheduling a repair. You should receive the letter within four to six weeks of the official recall announcement, though this timeline can vary by region and mail delivery speed.

Once you receive the notice or schedule your own repair, the dealer will inspect your vehicle to confirm the camera is faulty, then perform the repair at no charge. The entire process—from scheduling to completion—typically takes one to three weeks, depending on dealer availability and how quickly you can bring the vehicle in. If you have questions about the recall or your repair status, you can contact Stellantis customer service using the phone number on your recall notice.

Your rights and what you should know about recalls

Under federal law, manufacturers must repair recalled vehicles at no cost to the owner, and dealers cannot charge you for parts or labor related to a recall repair. You have the right to take your vehicle to any authorized dealer for that brand—you are not limited to the dealer where you purchased it. If a dealer refuses to perform the recall repair or charges you for it, you can file a complaint with NHTSA or contact your state's attorney general's office.

Recalls do not affect your warranty or your vehicle's value in any legal sense, though addressing the recall promptly protects your safety and your resale value. If you have already paid for a private repair to fix the rear-view camera before the recall was announced, you may be able to request reimbursement from Stellantis, though this requires contacting the company directly with proof of the repair.

Frequently Asked Questions

How do I know if my Jeep, Ram, or Chrysler is part of this recall?

Enter your Vehicle Identification Number (VIN) on safercar.gov or contact your dealer with your VIN. The recall affects certain model years of Wrangler, Gladiator, Ram 1500, and Pacifica, but not all model years of these vehicles, so you must check your specific VIN to be sure.

Can I drive my vehicle if the rear-view camera is not working?

You can drive the vehicle, but backing up is riskier without the camera view. Many states require rear-view cameras to function, and driving with a known safety defect that has been recalled can complicate insurance claims if an accident occurs while backing.

Do I have to go to a Stellantis dealer, or can I use an independent mechanic?

Recall repairs must be performed at an authorized dealer for your brand—Jeep, Ram, or Chrysler—at no cost. Independent mechanics cannot perform recall work under the manufacturer's warranty, though you can use them for other repairs.

What if I already paid to fix the camera before the recall was announced?

Contact Stellantis customer service with proof of your repair receipt. Some manufacturers reimburse owners for repairs made shortly before a recall announcement, though this is handled case-by-case and requires documentation.

How long does the recall repair take?

The repair typically takes one to two hours at the dealer. Scheduling and waiting for an appointment may add one to three weeks depending on dealer availability in your area.