Secura Insurance is a mutual insurance company that sells auto, home, and farm coverage in the Midwest
Secura Insurance is owned by its policyholders rather than shareholders, which means profits are returned to members as dividends or rate reductions. The company operates primarily in Wisconsin, Minnesota, Illinois, Iowa, Missouri, and North Dakota. It offers standard homeowners insurance, auto insurance, farm insurance, and some specialty coverages like equipment breakdown protection.
Because Secura is a mutual company, how it operates differs from stock insurance companies you may know. There is no outside owner trying to maximize profit — instead, the company's goal is to return money to the people who hold policies with them. This structure sometimes results in lower rates or annual dividends, though that is not may provide and depends on the company's claims experience each year.
Key Takeaways
- Secura Insurance is a mutual company operating in six Midwest states, meaning policyholders own the company and may receive dividends.
- The company offers homeowners, auto, farm, and specialty insurance products, with availability varying by state and location.
- You can get a quote by phone, online, or through an independent agent who represents Secura in your area.
- Secura's rates and coverage options depend on your location, driving history, home characteristics, and the specific risks you want covered.
Types of coverage Secura offers
Secura's main product lines are homeowners insurance, auto insurance, and farm insurance. Homeowners policies cover your dwelling, personal property inside it, liability if someone is injured on your property, and additional living expenses if you cannot stay in your home. Auto policies include liability (which is required by law in every state), collision, comprehensive, and uninsured motorist coverage. Farm policies are tailored to rural properties and may include coverage for farm buildings, equipment, and liability specific to farming operations.
Beyond these core products, Secura offers add-ons and specialty coverages. Equipment breakdown protection covers the cost of repairing or replacing appliances and systems that fail mechanically. Umbrella policies provide extra liability coverage beyond what your home or auto policy includes. The exact coverages available to you depend on your state, your specific property or vehicle, and Secura's underwriting guidelines for your area.
How Secura's mutual structure affects your policy
In a mutual insurance company, policyholders are the owners. When Secura collects premiums and pays out claims, any money left over at the end of the year belongs to the members — that is, the people with active policies. The company can return this surplus in two ways: by issuing a dividend check or by reducing everyone's rates the following year.
This structure can mean lower costs over time compared to stock companies, but it is not automatic. Secura's rates and dividends depend on how many claims the company pays out, how much it spends on operations, and how well its investments perform. A year with many large claims or market losses means smaller dividends or no dividend at all. The mutual model also means Secura does not answer to outside investors demanding short-term profits, which can lead to more stable, long-term pricing.
Getting a quote and purchasing a policy
You can request a quote from Secura through three channels: the company's website, by phone, or through an independent insurance agent in your area. The online quote tool asks about your home or vehicle, your claims history, and the coverage limits you want. A phone representative can walk you through the same questions and answer questions about specific coverages. Independent agents who represent Secura can also provide quotes and often bundle multiple policies for a discount.
Once you have a quote, you can purchase online, over the phone, or through an agent. The company will ask for proof of your current coverage (if switching from another insurer), details about your property or vehicle, and payment information. Policies typically begin on the date you choose, and you can usually pay your premium monthly, quarterly, or annually. Secura sends policy documents by mail and email, and you can manage your account online or by phone after purchase.
Discounts and rate factors
Secura offers several discounts that can lower your premium. Bundling — holding both auto and home insurance with Secura — typically reduces your rate on both policies. Safety features on your home, such as a security system or deadbolt locks, may may have access to you for a discount. For auto insurance, discounts are often available for a clean driving record, completing a defensive driving course, or having safety features like anti-theft devices or automatic seat belts.
Your rate also depends on factors Secura cannot discount but uses to calculate risk. For homeowners insurance, these include your home's age, construction type, roof condition, and distance from a fire station. For auto insurance, your driving history, age, the vehicle you drive, and how much you drive each year all affect your rate. Your location within your state also matters — urban areas may have different rates than rural ones. You can ask a Secura representative which factors are raising or lowering your specific quote.
Filing a claim with Secura
If you experience a loss — a car accident, home damage, or theft — you can file a claim by phone, online, or through the Secura mobile app. When you call, have your policy number ready and be prepared to describe what happened, when it happened, and what was damaged or lost. For auto claims, you will need information about the other vehicle and driver if another car was involved. For home claims, photos of the damage are helpful.
After you file, Secura assigns an adjuster to your claim. The adjuster may inspect the damage in person (especially for large home claims) or review photos and documentation you provide. The company then determines what your policy covers and what you owe as your deductible. Claim processing time varies depending on the complexity of the loss and how quickly you provide requested information, but Secura aims to settle straightforward claims within weeks.
Availability and service areas
Secura operates in Wisconsin, Minnesota, Illinois, Iowa, Missouri, and North Dakota. Within these states, the company may not write policies in every city or county — some areas are outside Secura's service territory due to risk assessment or market decisions. If you live in one of these states, you can check whether Secura serves your specific address by requesting a quote online or calling the company.
Secura has local offices in several Midwest cities and a national customer service line. You can reach the company during business hours by phone, and many routine tasks — paying your bill, updating your coverage, viewing your policy — can be done online or through the mobile app at any time. If you prefer to work with an agent in person, Secura's website has a tool to find independent agents near you.
Frequently Asked Questions
Does Secura offer discounts for bundling auto and home insurance?
Yes. Holding both auto and homeowners policies with Secura typically reduces your rate on both policies compared to buying them separately. The discount amount varies by location and your specific situation, so ask for a bundled quote to see the savings.
What happens if Secura has a profitable year — do I get money back?
Secura may issue a dividend to policyholders if the company has surplus funds after paying claims and expenses. Dividends are not may provide and depend on the company's financial performance that year. If issued, the dividend is usually mailed to you or credited toward your next premium.
Can I manage my Secura policy online?
Yes. Secura's website and mobile app allow you to view your policy, pay your bill, update your coverage, and file a claim. You can also call customer service or work with an agent if you prefer to handle these tasks by phone or in person.
What should I do if I move to a state where Secura does not operate?
Contact Secura before your move to discuss your options. You may be able to keep your policy until your renewal date, or the company can help you understand when coverage ends. You will need to find a new insurer in your new state before your current policy expires.
How do I know if Secura serves my address?
Request a quote online or call Secura directly with your address. The company will tell you when ready whether it can write a policy for your location. Service areas can change, so it is worth checking even if Secura operated in your area before.