RiverLink toll payments go through the same system as other Florida tolls, but the payment method you choose determines when and how you pay
RiverLink is a toll road in the Jacksonville area that connects to the larger Florida toll network. You can pay tolls three ways: with a SunPass account (Florida's prepaid toll tag), by mail after receiving an invoice, or through a one-time online payment if you don't have a tag. Most drivers use SunPass because it's the cheapest option and you don't have to think about it after setup.
The toll amount depends on which segment of RiverLink you drive and whether you have a SunPass account. With SunPass, you get a discount compared to paying by mail or invoice. If you drive without a tag and don't pay within a set time, you'll receive an invoice in the mail with a higher toll amount plus a processing fee.
Key Takeaways
- SunPass is the cheapest way to pay RiverLink tolls and works automatically when you drive through a toll plaza.
- You can pay a single toll online without a SunPass account, but you must do it before a important date or you'll receive an invoice with added fees.
- If you receive a toll invoice by mail, you can pay it online, by phone, or by mail — the invoice will show all three options.
- SunPass accounts link to a credit card or bank account and let you set up automatic replenishment so your balance never runs empty.
Getting a SunPass account for regular RiverLink driving
If you drive RiverLink more than once or twice a year, a SunPass account saves money and eliminates the need to pay invoices. You order a SunPass tag online at sunpass.com, by phone at 1-888-865-8627, or at a retail location. The tag itself costs between $10 and $15 depending on the type, and that amount is credited toward your first toll charges.
Once your tag arrives, you mount it on your windshield or inside your vehicle, depending on the tag type. Link the tag to a credit card or bank account. When you drive through a RiverLink toll plaza, the tag is read automatically and the toll is deducted from your account. You can set up automatic replenishment so that when your balance drops below a certain amount, money is added from your linked payment method.
SunPass accounts work on all Florida toll roads, not just RiverLink, so if you drive other tolled routes in the state, one account covers all of them. You can check your balance and transaction history anytime at sunpass.com or through the SunPass mobile app.
Paying a single toll online without a SunPass tag
If you drove through RiverLink without a SunPass tag and want to pay before an invoice arrives, you can make a one-time payment online. Visit sunpass.com and select the option to pay a toll violation or single toll. You'll need the license plate number of the vehicle that drove through the toll plaza, the date you drove through, and the toll amount (which you can estimate based on which segment you used).
Payment must be made within a specific window — usually before the invoice is generated, which is typically 30 to 60 days after you drive through. If you miss this window, you'll receive an invoice by mail with a higher amount that includes a processing fee. The one-time payment option is more expensive than SunPass but cheaper than paying an invoice after it arrives.
Paying a toll invoice received by mail
If you didn't pay within the important date and receive an invoice, the envelope will include three payment methods. You can pay online through the link or website listed on the invoice, by phone using the number provided, or by mailing a check to the address shown. The invoice will state the toll amount, the processing fee, and the total due.
Pay the invoice as soon as you receive it. If you ignore multiple invoices, the account may be referred to a collection agency or your vehicle registration may be flagged. If you believe the invoice is wrong — for example, you have a SunPass tag and were charged anyway — contact the SunPass customer service number on the invoice to dispute it.
What happens if you don't pay
Unpaid tolls accumulate fees and can affect your ability to renew your vehicle registration in Florida. If you receive an invoice and don't pay, a second notice will follow. After multiple unpaid invoices, the debt may be sent to a collection agency, and you could face difficulty registering or renewing your vehicle.
If you believe you paid but still received an invoice, or if you have a SunPass tag that malfunctioned, contact SunPass customer service at 1-888-865-8627 with your invoice number and account details. They can investigate whether the toll was actually charged to your account and adjust the invoice if needed.
Using the SunPass mobile app to manage tolls
The SunPass mobile app lets you monitor your account balance, view recent tolls, and set up automatic replenishment without logging into a website. read the app from the Apple App Store or Google Play, then sign in with your SunPass account credentials. You can add or remove vehicles from your account, check which tag is active, and see a real-time transaction history.
The app also sends notifications when your balance is low, so you're never caught off guard. If you're traveling and need to make a quick payment or check your balance, the app is faster than calling customer service or visiting the website.
Frequently Asked Questions
Can I pay my RiverLink toll with a credit card without a SunPass account?
Yes. Visit sunpass.com and use the one-time payment option to pay with a credit card before an invoice arrives. After an invoice is mailed, you can also pay by phone or online using the contact information on the invoice itself.
What if my SunPass tag didn't read and I got charged anyway?
Contact SunPass customer service at 1-888-865-8627 with your invoice or transaction details. They can review whether the tag was read and adjust your account if there was an error. Keep your receipt or transaction confirmation in case you need to reference it.
How much does a RiverLink toll cost?
The toll varies based on which segment of RiverLink you drive. SunPass rates are lower than invoice rates. Check sunpass.com or call 1-888-865-8627 for current toll amounts for your specific route.
Can I use my out-of-state toll tag on RiverLink?
Some out-of-state toll tags work on Florida roads through reciprocal agreements, but not all. If your tag isn't recognized, you'll receive an invoice. Contact your home state's toll authority to confirm whether your tag works in Florida, or get a SunPass tag for Florida driving.
What if I lost my SunPass tag?
Contact SunPass at 1-888-865-8627 to report the tag lost or stolen. They can deactivate it and send you a replacement. Your account balance transfers to the new tag, so you don't lose any prepaid amount.