How to pay your NTTA toll bill

The North Texas Toll Authority (NTTA) operates toll roads in the Dallas-Fort Worth area, and you can pay your toll bill through their website, by phone, by mail, or in person at a payment location. Most drivers set up automatic payments so tolls are charged directly to a credit card or bank account each month. If you have received a toll invoice in the mail, you can pay that specific bill without setting up an account, though having an account makes tracking and managing tolls easier.

The method you choose depends on whether you already have an NTTA account, whether you want to pay a single bill or set up recurring payments, and how quickly you need the payment processed. Payment by phone or online typically posts within one business day, while mail payments take longer.

Key Takeaways

  • You can pay NTTA tolls online at ntta.org, by phone at 1-888-468-9824, by mail, or at a payment location without creating an account if you have an invoice.
  • Setting up an online account at ntta.org lets you view your toll history, set up automatic payments, and manage multiple vehicles in one place.
  • Automatic payments deduct tolls from your credit card or bank account each month and are the fastest way to stay current if you use toll roads regularly.
  • If you receive a toll invoice by mail, you must pay it within 30 days to avoid late fees and potential license plate suspension.
  • Payment methods accepted include credit cards, debit cards, and bank account transfers, but methods vary slightly depending on whether you pay online, by phone, or by mail.

Paying online through your NTTA account

Go to ntta.org and select "Pay Now" or "Manage Your Account." If you already have an account, log in with your username and password. If you do not have an account, you can create one by entering your email address, vehicle license plate number, and the last four digits of your phone number. Once logged in, you will see your current balance and any invoices owed.

To make a one-time payment, select the invoice or enter the amount you want to pay, then choose your payment method (credit card or debit card). Enter your card details and confirm the payment. The charge will post to your account within one business day. If you want to set up automatic monthly payments instead, go to "Account Settings" and select "AutoPay," then choose the payment method and the date each month when you want the charge to occur.

Creating an account also lets you add multiple vehicles, view your toll history by date and location, and receive email notifications when your balance reaches a certain amount. This is useful if you drive toll roads frequently and want to monitor your spending.

Paying by phone or at a payment location

To pay by phone, call the NTTA customer service line at 1-888-468-9824. Have your invoice number or license plate number ready. A representative will confirm your balance and process your payment over the phone using a credit card or debit card. Payments made by phone post within one business day.

NTTA also accepts payments at certain retail locations, though these are limited and vary by area. Check ntta.org for a current list of payment locations near you. In-person payments are typically processed the same day, but you will need to bring your invoice or know your license plate number.

Paying by mail

If you received a toll invoice by mail, it will include a payment stub with instructions. Write a check or money order payable to NTTA, include the payment stub, and mail it to the address shown on the invoice. Do not send cash through the mail.

Mail payments take 7 to 10 business days to reach NTTA and be posted to your account, so send your payment well before the due date shown on your invoice. The due date is typically 30 days from the invoice date. If your payment arrives after the due date, late fees will be added to your account.

Setting up automatic payments

Automatic payments are the most reliable way to stay current if you use NTTA toll roads regularly. When you set up AutoPay, NTTA charges your credit card or bank account on a date you choose each month, usually between the 1st and the 28th. The charge covers all tolls you have incurred since the last payment.

To set up AutoPay, log into your NTTA account at ntta.org, go to "Account Settings," and select "AutoPay." Choose whether to pay from a credit card, debit card, or bank account, enter your payment details, and select your preferred payment date. You can change or cancel AutoPay at any time through your account settings. If you cancel AutoPay, you will need to pay any remaining balance manually.

AutoPay is optional, but it prevents late fees and the risk of license plate suspension if you forget to pay an invoice. You will still receive email notifications of your monthly charges so you can track your toll spending.

What happens if you do not pay on time

If you do not pay your toll invoice within 30 days of the due date, NTTA will add a late fee to your account. The amount of the late fee varies but is typically a percentage of the unpaid balance. If your account remains unpaid for several months, NTTA may suspend your vehicle registration or place a hold on your license plate renewal.

If you receive a notice of suspension or cannot pay your full balance, contact NTTA customer service at 1-888-468-9824 to discuss payment options. In some cases, NTTA may offer a payment plan or temporary extension, though this is not may provide. Paying as soon as you receive an invoice is the best way to avoid these consequences.

Frequently Asked Questions

Can I pay my NTTA toll bill without creating an account?

Yes. If you received a toll invoice by mail, you can pay it by phone at 1-888-468-9824, by mail using the payment stub included with the invoice, or at a payment location without logging into an account. You will need your invoice number or license plate number. However, creating a free account makes it easier to track multiple invoices and set up automatic payments.

What payment methods does NTTA accept?

NTTA accepts credit cards, debit cards, and bank account transfers. The specific methods available depend on how you pay: online and by phone accept credit and debit cards, while mail payments require a check or money order. AutoPay can be set up with a credit card, debit card, or bank account.

How long does it take for my payment to post?

Online and phone payments typically post within one business day. Mail payments take 7 to 10 business days to arrive and be processed. In-person payments at a payment location are usually processed the same day. Plan ahead when paying by mail to may support your payment arrives before the due date.

What is the due date for a toll invoice?

The due date is typically 30 days from the invoice date shown on your bill. The exact date will be printed on your invoice. If you do not pay by that date, late fees will be added. Check your invoice for the specific due date for your bill.

Can I set up automatic payments for multiple vehicles?

Yes. If you have multiple vehicles registered with NTTA, you can add them all to one account and set up a single AutoPay that covers tolls for all of them. Log into your account, go to "Account Settings," and add each vehicle's license plate number. AutoPay will then charge you monthly for all tolls incurred across all registered vehicles.