What Ourisman Automotive Group Is

Ourisman Automotive Group is a network of car dealerships across the Washington, D.C. and Maryland region that sells new and used vehicles from multiple manufacturers. The group operates individual dealership locations, each typically focused on one or two brands — for example, one location may sell Chevrolet and GMC trucks, while another handles Honda and Acura. When you visit an Ourisman dealership, you are working with a franchised dealer that handles sales, financing, service, and parts for that specific brand.

The dealerships operate independently under the Ourisman name, meaning each location has its own inventory, pricing, and sales team. If you are shopping for a vehicle or need service on a car you already own, you would visit the specific Ourisman location that carries your brand or the vehicle you want. The group does not operate a single showroom or centralized buying process — you work directly with the dealership location nearest you or the one that carries what you need.

Key Takeaways

  • Ourisman Automotive Group consists of multiple franchised dealership locations across the Washington, D.C. and Maryland area, each selling specific vehicle brands.
  • Each Ourisman location handles its own sales, financing, service, and parts inventory, so you visit the dealership that carries the brand you want.
  • You can shop for new vehicles, used vehicles, or service your current car at any Ourisman location that matches your needs.
  • Financing, trade-in offers, and service appointments are handled at the individual dealership location, not through a central office.

Finding the Right Ourisman Location for Your Needs

Ourisman operates dealerships for several brands, and the specific locations and brands available depend on the current dealership network. To find the location nearest you, you can search online for "Ourisman [brand name]" — for example, "Ourisman Chevrolet" or "Ourisman Honda" — along with your city or zip code. This will show you which locations carry that brand and their addresses, phone numbers, and hours.

If you are not sure which brand you want or which Ourisman location carries it, you can call the main Ourisman number or visit their website to see the full list of locations and what each one sells. Once you identify the right location, you can contact them directly to ask about inventory, pricing, service hours, or to schedule an appointment. Each dealership operates on its own schedule, so hours and availability vary by location.

Shopping for a New Vehicle at Ourisman

When you visit an Ourisman dealership to buy a new vehicle, the process follows the standard car-buying steps. You can browse the lot or showroom, test drive vehicles, and speak with a sales representative about pricing, features, and available options. The sales team can tell you what models are in stock and can often order a vehicle with specific features if what you want is not currently on the lot.

Pricing at Ourisman dealerships is set by each location and may vary between dealerships, even for the same vehicle. If you are shopping around, it is worth calling or visiting multiple Ourisman locations to compare prices. You can also bring a pre-purchase inspection report if you want a third-party mechanic to review the vehicle before you buy. Once you agree on a price, the dealership will handle the paperwork, title transfer, and registration with the state.

Financing and Trade-In Options

Ourisman dealerships offer in-house financing through their finance department, which means they can arrange a loan directly at the dealership. You can also bring your own financing from a bank or credit union — the dealership will work with your lender to complete the purchase. The finance team will discuss loan terms, down payment options, and monthly payments with you before you sign any paperwork.

If you are trading in a vehicle, the dealership will appraise it and explore the trade-in value toward the purchase price of the new car. Trade-in offers vary by location and by the condition of your vehicle, so you may want to get multiple appraisals if you are comparing dealerships. The dealership handles the title transfer for your trade-in as part of the sale process.

Buying a Used Vehicle from Ourisman

Ourisman dealerships also stock used vehicles, typically from their own brand or related brands. Used inventory changes frequently, so the vehicles available at any given time depend on what the dealership has recently acquired. You can call the dealership or check their website to see what used vehicles are currently in stock, or you can visit in person to browse the lot.

Used vehicles at franchised dealerships like Ourisman are often inspected and may come with a warranty or service may provide, though the specifics depend on the dealership and the vehicle's age and mileage. Ask the sales team what warranty or may provide is included with any used vehicle you are considering. You can also request a vehicle history report (such as Carfax or AutoCheck) to see the vehicle's maintenance and accident history before you buy.

Service and Parts at Ourisman

If you own a vehicle from one of the brands Ourisman sells, you can take it to the corresponding Ourisman service department for maintenance, repairs, and parts. Service departments at franchised dealerships use manufacturer-approved parts and technicians trained on that specific brand. You can schedule a service appointment by calling the dealership or, at many locations, through their website.

Service costs and wait times vary by location and by how busy the department is. If you need a quick repair or routine maintenance, call ahead to ask about availability and estimated costs. The service department can also order parts if they do not have what you need in stock. Warranty work is handled at the dealership where you purchased the vehicle, though you can often take your car to any Ourisman location that carries your brand for service.

What to Bring When You Visit

If you are buying a vehicle, bring a valid driver's license, proof of insurance, and proof of income or employment (such as a recent pay stub) if you are financing through the dealership. You will also need proof of residence, such as a utility bill or lease agreement. If you are trading in a vehicle, bring the title and keys for that car.

If you are bringing your own financing, bring a pre-approval letter from your bank or credit union so the dealership knows your loan is ready. If you are paying cash, bring a bank statement or cashier's check. For service appointments, bring your vehicle keys and any paperwork related to the issue you want fixed — for example, a warning light printout or description of a noise you have noticed.

Frequently Asked Questions

Can I buy a vehicle online from Ourisman?

Some Ourisman locations offer online shopping tools or virtual consultations, but the specifics vary by dealership. Contact your local Ourisman location directly to ask whether they offer online purchasing or delivery options. Most dealerships still require you to visit in person to finalize the sale and sign paperwork, though some may offer delivery to your home.

What if I have a problem with a vehicle I bought from Ourisman?

If your vehicle is under warranty, contact the dealership service department where you bought it to report the issue. If the problem is not covered by warranty or if you have a dispute about the sale, contact the dealership's general manager or customer service department. You can also file a complaint with your state's attorney general or consumer protection office if you believe the dealership violated consumer protection laws.

Do all Ourisman locations have the same inventory?

No. Each Ourisman dealership operates independently and stocks its own inventory based on demand and what the manufacturer allocates to that location. If you cannot find the vehicle you want at one location, call other Ourisman dealerships in the area or ask your local dealership whether they can order the vehicle you want from another location.

Can I service my vehicle at any Ourisman location?

You can take your vehicle to any Ourisman location that carries your brand for service. However, warranty work is typically handled at the dealership where you purchased the vehicle. Call ahead to confirm that the location you plan to visit has availability and can handle the service you need.

What payment methods does Ourisman accept?

Ourisman dealerships accept cash, checks, credit cards, and financing through their finance department or your own lender. Some locations may have limits on cash purchases or credit card payments due to fraud prevention rules. Ask the dealership about their payment options when you are ready to buy.