What Mopar Owner Connect is and how to get your free guide
Mopar Owner Connect is Stellantis's online portal for owners of Chrysler, Dodge, Jeep, and Ram vehicles. It lets you manage your vehicle information, track service history, schedule maintenance appointments, and access owner resources — all from one account. You create an account with your email and vehicle identification number (VIN), then log in to see details specific to your vehicle.
The portal is free to use and does not require a dealership account or membership. Once you register, you can view your vehicle's warranty information, recall status, and recommended service intervals. You can also store documents, set maintenance reminders, and in some cases schedule service directly through the platform.
Key Takeaways
- Mopar Owner Connect is a free online portal where you manage your Chrysler, Dodge, Jeep, or Ram vehicle information and service history.
- You create an account using your email address and your vehicle's VIN, which you can find on your registration or inside the driver's door jamb.
- The portal shows your warranty coverage, any open recalls, and recommended maintenance schedules for your specific vehicle.
- You can schedule service appointments at participating dealerships directly through the portal, though availability depends on your local dealer.
- Mopar Owner Connect also stores digital copies of your service records and sends you maintenance reminders based on your vehicle's mileage or time intervals.
How to create your Mopar Owner Connect account
Go to the Mopar Owner Connect website and select "Create Account" or "Sign Up." You will need your vehicle's VIN, which is a 17-character code found on your vehicle registration, insurance card, or inside the driver's side door jamb. You will also need a valid email address.
Enter your email, create a password, and provide your VIN. The system will pull up your vehicle's make, model, and year automatically. You may be asked to verify your email by clicking a link sent to your inbox. Once verified, your account is active and you can log in when ready.
If you own multiple vehicles, you can add them all to one account by repeating the VIN entry process for each vehicle. Each vehicle will have its own dashboard showing warranty, recalls, and service history.
Finding warranty information and recall status
After you log in, your vehicle's warranty details appear on the main dashboard. You will see the coverage type (bumper-to-bumper, powertrain, or other), the expiration date, and the mileage limit. This information is tied to your vehicle's VIN and purchase date, so it reflects your actual coverage.
The portal also displays any open recalls for your vehicle. If a recall exists, you will see a notice with the recall number, description, and instructions for scheduling a repair. You can schedule the recall service directly through the portal at a participating dealership, or you can contact your local dealer by phone.
Recall information updates automatically as new recalls are issued, so you do not have to check back manually. However, you can log in anytime to see your current recall status.
Scheduling service appointments through the portal
To schedule service, log in and navigate to the "Service" or "Schedule Service" section. Select the type of service you need — routine maintenance, recall repair, or a specific concern. The system will show available appointment times at dealerships near you, based on your ZIP code or the dealership you choose.
Select a date and time that works for you, then confirm your appointment. You will receive a confirmation email with your appointment details, including the dealership address, phone number, and what to bring. Some dealerships offer online check-in through the portal on the day of your appointment, which can speed up the process.
Not all dealerships participate in online scheduling, so availability varies by location. If you do not see available times near you, you can call your local dealership directly to schedule, or use the portal to find their phone number and hours.
Viewing and storing your service records
Mopar Owner Connect keeps a digital record of all service performed at participating dealerships. After each service visit, the dealership uploads the work order and invoice to your account. You can view, read, and print these records anytime.
This history is useful when you sell your vehicle, file a warranty claim, or need to prove that maintenance was performed on schedule. You can also manually upload service records from independent shops or previous owners if you want a complete maintenance history in one place.
The portal stores these documents indefinitely, so you do not have to worry about losing paper receipts or finding old emails from your dealership.
Setting maintenance reminders and tracking service intervals
The portal shows your vehicle's recommended maintenance schedule based on the manufacturer's guidelines for your specific make and model. Common intervals include oil changes, tire rotations, filter replacements, and fluid checks. The system displays both time-based reminders (every 6 months, for example) and mileage-based reminders (every 5,000 miles).
You can set notifications so the portal sends you an email or in-app alert when a service is due. This helps you stay on top of maintenance without having to remember intervals yourself. Following the recommended schedule also helps maintain your warranty coverage, since some warranty claims require proof of regular maintenance.
You can view the full maintenance schedule for your vehicle anytime, which is helpful if you want to plan ahead or understand what each service involves.
Troubleshooting common account and login issues
If you forget your password, go to the login page and select "Forgot Password." Enter your email address and you will receive a reset link. If you do not see the email within a few minutes, check your spam folder or wait a few minutes and request another link.
If your vehicle does not appear in the system after you enter your VIN, the vehicle may not be registered in Stellantis's database yet. This sometimes happens with very new vehicles. Wait a few days and try again, or contact Mopar Owner Connect support through the website to verify your VIN.
If you cannot log in after resetting your password, clear your browser's cache and cookies, then try again in a different browser. If the problem persists, use the "Contact Us" option on the Mopar Owner Connect website to reach customer support by phone or email.
Frequently Asked Questions
Do I need a Mopar Owner Connect account to get service at a dealership?
No. The account is optional and free. You can schedule service and get warranty work done by calling your dealership directly. The portal is a convenience tool, not a requirement.
Can I see my vehicle's service history if I bought it used?
You will see service records from dealerships that uploaded them after you created your account. Older records from before you owned the vehicle may not appear unless the previous owner transferred them to you or the dealership manually added them.
What if my dealership is not participating in online scheduling?
You can still use the portal to find the dealership's phone number and hours, then call to schedule. The portal will show which dealerships near you offer online booking.
Does Mopar Owner Connect work for vehicles older than five years?
Yes. The portal works for any Chrysler, Dodge, Jeep, or Ram vehicle as long as you have the VIN and can verify ownership. Older vehicles will still show warranty status (if coverage remains), recalls, and maintenance schedules.
Can I transfer my Mopar Owner Connect account to someone else if I sell my vehicle?
No. Each account is tied to the original owner's email. The new owner will need to create their own account using the vehicle's VIN. You can delete your account or straightforward stop using it once you sell the vehicle.