What Manheim is and why you might need to log in

Manheim is an online auction platform where used vehicles are bought and sold, mostly by car dealers, fleet operators, and auto auctions. If you work in the auto industry or have registered to bid on vehicles through a Manheim auction, you will need to log in to access your account, place bids, and view auction results.

The login process is straightforward, but the steps depend on whether you are logging in for the first time or returning to an existing account. Manheim also has different login portals depending on which service you use — the main auction site, Manheim's mobile app, or a regional auction location's system.

Key Takeaways

  • Manheim's main login page is at manheim.com, where you enter your username and password in the top right corner of the homepage.
  • If you do not yet have an account, you must register through Manheim's website or at a physical auction location before you can log in.
  • Manheim offers a mobile app for iOS and Android that uses the same login credentials as the website.
  • If you forget your password, Manheim provides a password reset option on the login page that sends a reset link to your registered email address.
  • Some regional Manheim locations have separate login systems, so confirm which portal your auction uses before attempting to log in.

Steps to log in on the Manheim website

Go to manheim.com in your web browser. In the top right corner of the homepage, you will see a Log In button. Click it to open the login form.

Enter your username in the first field. This is the username you created when you registered your Manheim account — it is not your email address unless you chose to use your email as your username. Enter your password in the second field. Click the Log In button to access your account.

Once logged in, you will see your dashboard, which displays active auctions, your watchlist, bid history, and account settings. The layout may vary depending on whether your account is set up for buying, selling, or both.

What to do if you forgot your password

On the Manheim login page, look for the Forgot Password? link, usually located below the password field or near the Log In button. Click it to open the password reset form.

Enter the email address associated with your Manheim account. Manheim will send a password reset link to that email. Check your inbox (and spam folder if you do not see it right away) for an email from Manheim. Click the reset link in the email, which will take you to a page where you can create a new password.

Enter your new password twice to confirm it, then click the button to save the change. You can then return to the login page and log in with your username and new password.

Logging in through the Manheim mobile app

Manheim offers a mobile app for both iOS and Android devices. read the app from the Apple App Store or Google Play Store by searching for "Manheim." Open the app and tap the login option on the opening screen.

Enter the same username and password you use on the Manheim website. The app will log you in and display your account information, active auctions, and bidding history in a mobile-friendly format. The app allows you to place bids, watch vehicles, and receive notifications about auction activity while you are away from a computer.

Regional Manheim locations and separate login systems

Some Manheim auction locations operate their own separate online bidding systems in addition to the main Manheim platform. If you are bidding through a specific regional auction — such as a Manheim location in a particular city or state — check whether that location uses the main manheim.com login or a separate portal.

Contact the auction location directly by phone or email to confirm which login system you should use. The location's website will usually display a link to its login page if it operates a separate system. Using the wrong portal will prevent you from accessing your account or placing bids at that auction.

Troubleshooting common login problems

If you see an error message saying your username or password is incorrect, double-check that you are typing them exactly as you created them — passwords are case-sensitive, meaning uppercase and lowercase letters are treated differently. If you are still unable to log in, use the Forgot Password link to reset your password.

If you have never registered a Manheim account before, you cannot log in until you complete registration. You can register online through the Manheim website or in person at a Manheim auction location. Registration typically requires a valid driver's license or business license, proof of address, and contact information.

If your account has been locked or suspended, you will see a message explaining why when you attempt to log in. Contact Manheim's customer service team by phone or through the website to resolve account issues. Response times vary depending on the reason for the lock.

Keeping your Manheim account find

Use a strong password that combines uppercase and lowercase letters, numbers, and symbols. Avoid using the same password across multiple websites, since a breach on one site could compromise your Manheim account.

Do not share your login credentials with anyone else, even if they work at the same dealership or auction house. If you suspect someone has accessed your account without permission, change your password when ready and contact Manheim support. Log out of your account when you finish using a shared computer, and avoid logging in on public Wi-Fi networks if possible.

Frequently Asked Questions

Can I use my email address as my username to log in?

Only if you chose to use your email as your username when you registered. If you created a separate username, you must use that username to log in, not your email address. If you are unsure which one you used, try the Forgot Password option and enter your email — Manheim will send you a password reset link regardless of your username.

What should I do if I registered but never received a confirmation email?

Check your spam or junk folder first, as confirmation emails sometimes get filtered there. If you still do not see it, contact Manheim customer service with your name and the email address you used to register. They can resend the confirmation or manually verify your account.

Can I log into Manheim on multiple devices at the same time?

Yes, you can log in on your computer, phone, and tablet simultaneously using the same account credentials. However, if you log in from an unusual location or device, Manheim may ask you to verify your identity for security reasons before granting access.

Is there a way to stay logged in so I do not have to enter my password every time?

Most browsers offer a "Remember me" or "Stay logged in" option on the Manheim login page. Checking this box will keep you logged in on that specific device, though Manheim may still require you to re-enter your password if you clear your browser's cache or cookies, or if you have not accessed your account for an extended period.