Where the Springfield License Office Is Located

The Missouri Department of Revenue's Driver Services office in Springfield is at 2715 North Glenstone Avenue, Springfield, MO 65803. This is the main location where you can renew a driver's license, get a state ID card, take a driving test, or handle other license-related transactions.

The office is open Monday through Friday. Hours are typically 8:00 a.m. to 5:00 p.m., though you should call ahead or check the Missouri Department of Revenue website to confirm current hours, since they can change seasonally or due to staffing.

If you cannot reach the Glenstone location or need to confirm it is open before you go, you can call the Missouri Department of Revenue at 573-526-2407. They can also tell you whether you need an appointment or if walk-ins are being taken that day.

Key Takeaways

  • The Springfield Driver Services office is at 2715 North Glenstone Avenue and is open weekdays from 8:00 a.m. to 5:00 p.m., though hours may vary.
  • You will need to bring specific documents depending on whether you are renewing, getting a new license, or taking a test — the Missouri Department of Revenue website lists what each transaction requires.
  • Some transactions like renewals can be done online or by mail if you meet certain conditions, so you may not need to visit in person.
  • Call 573-526-2407 before you go to confirm the office is open and to ask whether you need an appointment.

What Documents to Bring

The documents you need depend on what you are doing. For a driver's license renewal, you typically need your current license and proof of your Social Security number. If your license has expired more than a year ago, you may need to bring additional documents as if you were getting a new license.

For a new driver's license or state ID card, you will need proof of identity (such as a passport or birth certificate), proof of your Social Security number (such as a Social Security card or W-2), and proof of your current address (such as a utility bill or lease). The Missouri Department of Revenue website has a complete list organized by document type.

If you are taking a driving test, bring your permit, proof of insurance, and the vehicle you will be tested in. The vehicle must be in safe working condition and properly registered.

Transactions You Can Do Without Visiting in Person

Not every license transaction requires a trip to the office. Driver's license renewals can often be done online through the Missouri Department of Revenue website if your license is not expired and you have not had any address changes. Online renewal takes a few minutes and costs less than renewing in person.

You can also renew by mail if you prefer. The process is slower — typically two to three weeks — but you avoid the office visit. The Missouri Department of Revenue will send you a renewal notice in the mail before your license expires; follow the instructions on that notice to renew by mail.

If you need a replacement license because yours was lost or stolen, you can order one online or by mail as well. A driving test or new license process, however, must be done in person at the office.

What to Expect When You Arrive

When you arrive at the Glenstone office, you will check in at the front desk and take a number. Wait times vary depending on the time of day and day of the week. Early mornings and mid-week visits are usually less crowded than afternoons or Fridays.

Have all your documents ready and organized before you reach the counter. The staff member will review what you brought, ask you questions about your process, and take a new photo if you are getting a new or renewed license. If you are taking a driving test, you will be called to the testing area when it is your turn.

Bring a pen in case you need to fill out forms by hand. Most transactions are completed the same day, though you may need to wait a few minutes for your new license to be printed.

Fees and Payment Methods

License fees in Missouri vary by transaction type and how long you want the license to be valid. A standard driver's license renewal costs less than a new license. A state ID card costs less than a driver's license. The Missouri Department of Revenue website lists current fees for each transaction.

The Springfield office accepts cash, check, and debit or credit card. If you are paying by check, make it out to the Missouri Department of Revenue. Ask the staff member which payment methods they prefer if you are unsure.

If You Cannot Visit During Business Hours

If the office's weekday hours do not work for your schedule, check whether your transaction can be done online or by mail instead. Many renewals and replacements can be handled this way without visiting the office at all.

If your transaction must be done in person and you cannot make weekday hours, call 573-526-2407 and ask whether the Springfield office has any evening or Saturday hours, or whether there is another Driver Services location nearby that might have hours that work better for you. Some larger Missouri cities have multiple offices.

Common Reasons Your Visit Might Take Longer

If your documents are incomplete or do not match what the system shows, your transaction will take longer. For example, if your name has changed since your last license but you did not bring a marriage certificate or court order showing the change, you will need to come back with that document.

If you are taking a driving test and fail, you will need to schedule another test. You can usually do this at the office before you leave, though you may have to pay a fee for the retest and come back on another day.

If you have an outstanding traffic ticket or child support obligation, the office may not be able to renew your license until that is resolved. The staff can tell you what needs to happen next.

Frequently Asked Questions

Can I make an appointment at the Springfield license office?

Some Missouri Driver Services offices use appointment systems, but availability varies. Call 573-526-2407 to ask whether the Springfield office is taking appointments and how to schedule one if it is.

What if I do not have a Social Security card?

You can bring other documents that show your Social Security number, such as a W-2, tax return, or bank statement. The office staff can tell you which documents they will accept.

How long does a driver's license renewal take at the office?

Most renewals take 15 to 30 minutes from check-in to completion, though wait times depend on how busy the office is. Bring all your documents ready so the process moves faster.

Can someone else pick up my license if I cannot go back?

Policies on who can pick up a license vary. Call the office at 573-526-2407 and ask whether you can authorize someone else to collect your license on your behalf, and what paperwork they will need.

What should I do if I move after I get my license?

You can update your address online through the Missouri Department of Revenue website without visiting the office. You do not need a new license just to change your address, though you can request one if you want the new address printed on it.