Getting into your Cox Automotive account
Cox Automotive's login page is at www.coxautomotive.com. You'll enter your email address and password on the main login screen. If you don't have an account yet, you'll need to create one first — the site will walk you through that process before you can log in.
The login works the same way whether you're accessing Manheim (the auction platform), Kelley Blue Book, or another Cox Automotive service. Your single account credentials work across all of them, so you only need to remember one username and password combination.
Key Takeaways
- Cox Automotive's main login page is at www.coxautomotive.com, where you enter your email and password.
- If you've forgotten your password, use the "Forgot Password" link on the login page to reset it by email.
- Two-factor authentication may be required depending on your account type and what services you're using.
- If you're locked out after multiple failed attempts, wait 15 to 30 minutes before trying again, or contact Cox Automotive support directly.
- Bookmark the login page or save it to your phone's home screen so you don't have to search for it each time.
Creating a new Cox Automotive account
If you don't already have a Cox Automotive account, click the "Create Account" or "Sign Up" button on the login page. You'll be asked for your email address, a password you create, and basic information like your name and company (if applicable).
Make sure your password is at least 8 characters long and includes a mix of uppercase letters, lowercase letters, numbers, and symbols. Cox Automotive will tell you if your password is too weak before you submit it. Once you've filled in all required fields, check your email for a confirmation link and click it to set up your account.
After confirmation, you can log in using the email and password you just created. Some account types may require additional verification steps, such as confirming your phone number or business details, before you get full access.
Resetting a forgotten password
On the Cox Automotive login page, click the "Forgot Password" link below the password field. Enter the email address associated with your account. Cox Automotive will send you a password reset email within a few minutes.
Open that email and click the reset link. You'll be taken to a page where you can create a new password. Follow the same password rules as when you first signed up — at least 8 characters with a mix of letter cases, numbers, and symbols. Once you've entered your new password, you can log in when ready.
If you don't see the reset email in your inbox, check your spam or junk folder. If it's not there after 10 minutes, try requesting another reset email. If you still can't find it, contact Cox Automotive support — they can verify your identity and reset your password for you.
Two-factor authentication and security
Depending on your account type and which Cox Automotive service you're using, you may be asked to complete a second verification step after entering your password. This is called two-factor authentication, and it usually means entering a code sent to your phone or email.
If you're prompted for a code you didn't receive, check that your phone number or email address on file is correct. You can usually update this in your account settings before you log in. If the code still doesn't arrive, request a new one — most codes expire after 10 minutes.
Some accounts let you save your device so you don't have to verify every single time you log in from the same computer or phone. If you see this option and you're on a personal device, you can check the box to skip the second step on future logins.
What to do if you're locked out
If you enter your password incorrectly several times in a row, Cox Automotive will temporarily lock your account to protect it from unauthorized access. You'll see a message saying your account is locked or that you've exceeded the login attempt limit.
Wait 15 to 30 minutes and try again. If you still can't log in after waiting, use the "Forgot Password" link to reset your password — this usually unlocks your account at the same time. If that doesn't work, contact Cox Automotive support with your email address and they can unlock it manually.
Don't keep trying to log in while locked out, because each attempt may extend the lockout period. It's faster to reset your password or wait out the timer.
Logging in on mobile devices
You can log in to Cox Automotive on your phone or tablet using the same email and password as on a computer. Go to www.coxautomotive.com in your mobile browser and enter your credentials on the login page.
The mobile site works the same way as the desktop version, though the layout is adjusted to fit a smaller screen. If you use a particular Cox Automotive service often on your phone, you can save the login page to your home screen as a shortcut — this makes it faster to get back to it without typing the web address each time.
Some Cox Automotive services also have their own mobile apps (like the Manheim app for auction bidding). If you're using an app, you'll log in with the same account credentials, but the app may have slightly different steps or security requirements than the website.
Staying logged in and logging out safely
When you log in, you'll usually see an option to "Remember me" or "Stay logged in." If you check this box, your session will stay active longer, so you won't have to log in again the next time you visit. Only use this on personal devices — never on a shared or public computer.
When you're done using Cox Automotive, click the logout button (usually in the top right corner of the page, near your account name). This closes your session and makes sure no one else can access your account if they use the same device afterward.
If you're on a shared computer, always log out before you leave. If you're on your own device and you've been inactive for a while, Cox Automotive will automatically log you out for security reasons — you'll just need to log back in the next time you visit.
Frequently Asked Questions
What do I do if I can't remember my email address?
Contact Cox Automotive support with your name and phone number. They can look up your account and help you recover your email address or create a new account with a different email if needed.
Can I change my password after I've already logged in?
Yes. Once you're logged in, look for "Account Settings" or "Security Settings" in your profile menu. You'll find an option to change your password there. You'll need to enter your current password first to confirm the change.
What if I'm getting an error message that says "invalid credentials"?
This usually means your email address or password is incorrect. Check that you're typing them exactly as you set them up — passwords are case-sensitive, so "Password" is different from "password." If you're sure they're right, use the "Forgot Password" link to reset it.
Is my Cox Automotive login the same as my Cox Communications login?
No. Cox Automotive and Cox Communications are separate companies with separate login systems. Your Cox Automotive account only works for Cox Automotive services. If you have a Cox Communications account, that uses a different login.
Can I log in with a social media account instead of a password?
Cox Automotive does not currently offer social media login options like Google or Facebook. You must create a Cox Automotive account with an email address and password to log in.