Commercial Vehicle Group Inc is a supplier to the trucking and bus industries, not a direct service to consumers

Commercial Vehicle Group Inc (CVG) manufactures and supplies components, systems, and seating for commercial vehicles — primarily heavy-duty trucks, buses, and specialty vehicles. The company does not sell directly to individual drivers or fleet owners for personal use. If you are looking for truck parts, seating replacements, or vehicle components, you would order through a truck dealer, fleet maintenance provider, or authorized CVG distributor, not from CVG directly.

CVG operates as a business-to-business supplier. Their customers are vehicle manufacturers, fleet operators, and authorized dealers who integrate CVG products into new vehicles or use them for repairs and upgrades. Understanding this distinction matters because it changes how you access their products and who you contact with questions.

Key Takeaways

  • Commercial Vehicle Group Inc manufactures seating, cab components, and systems for trucks and buses, sold through dealers and distributors rather than directly to consumers.
  • If you need a CVG product for your vehicle, contact your truck dealer, fleet maintenance provider, or the authorized CVG distributor in your region.
  • CVG's main product lines include cab seating, interior trim, door systems, and electronic control modules for commercial vehicles.
  • Fleet managers and vehicle owners can find authorized service centers and parts suppliers through CVG's website or by calling their customer service line.

What products does Commercial Vehicle Group Inc actually make

CVG manufactures several categories of components for commercial vehicles. Their primary product line is seating systems — driver and passenger seats designed for the cab of heavy trucks and buses, engineered for long-haul comfort and durability. These seats often include suspension, heating, cooling, and lumbar support features.

Beyond seating, CVG produces cab interior components including door panels, armrests, overhead consoles, and trim pieces. They also manufacture electronic control systems and specialty components for specific vehicle types. Many of these products are built to order for vehicle manufacturers or integrated into fleet vehicles during maintenance and upgrade cycles.

CVG also operates a vehicle upfitting division that customizes commercial vehicles with specialized equipment, storage, and safety systems. This service is typically used by fleet operators who need to modify vehicles for specific work — utility trucks, service vehicles, or specialized transport.

How to find and order CVG products for your vehicle

If you own or operate a commercial vehicle and need a CVG product, the first step is to identify what you need. Check your vehicle's documentation or contact your vehicle's manufacturer to confirm whether your truck or bus uses CVG components. Many major truck manufacturers — including Volvo, Peterbilt, Freightliner, and others — integrate CVG seating and systems into their vehicles.

Once you confirm you need a CVG product, contact your authorized truck dealer or fleet maintenance provider. They have access to CVG's parts catalog and can order replacements or upgrades. If you operate a large fleet, you may have a direct relationship with a CVG distributor or regional sales representative. CVG's website includes a dealer locator tool that shows authorized distributors and service centers by region.

For fleet managers or vehicle owners seeking custom upfitting or specialized modifications, contact CVG's fleet sales department directly. They can discuss your needs and connect you with a local upfitting center or authorized service provider who can perform the work.

Understanding CVG's warranty and support for fleet operators

Commercial Vehicle Group products typically come with manufacturer warranties that cover defects in materials and workmanship. The length and terms of the warranty depend on the specific product and when it was installed. New vehicles from manufacturers that use CVG components usually include warranty coverage as part of the vehicle purchase.

If you purchase a replacement part or upgrade through a dealer, ask the dealer about warranty terms before ordering. Warranty claims are usually processed through the dealer or distributor where you purchased the part, not directly through CVG. Keep your purchase documentation and any service records, as these are required to file a claim.

For technical support or questions about a specific CVG product, your dealer or fleet maintenance provider is the first contact. They can troubleshoot issues, arrange repairs, or coordinate replacements. If your dealer cannot resolve the issue, they can escalate it to CVG's technical support team.

When to contact CVG directly versus going through your dealer

In most cases, you should work through your truck dealer or authorized distributor rather than contacting CVG directly. Dealers have access to parts inventory, can place orders quickly, and handle warranty claims. They also know your vehicle's specific configuration and can recommend the right replacement or upgrade.

Contact CVG directly only in these situations: you are a fleet manager seeking to discuss bulk orders or custom upfitting solutions; you need to locate an authorized dealer or distributor in your area; or your dealer has escalated a technical issue and referred you to CVG's support team. CVG's customer service line can direct you to the right department based on your need.

Frequently Asked Questions

Can I buy CVG seating or parts directly from the company?

No. Commercial Vehicle Group sells through authorized dealers and distributors. Contact your truck dealer or fleet maintenance provider to order parts or seating. If you need help finding a distributor in your area, CVG's website has a dealer locator tool.

How do I know if my truck uses CVG components?

Check your vehicle's documentation or ask your truck dealer. Many Volvo, Peterbilt, Freightliner, and other major truck brands use CVG seating and cab systems. Your dealer can confirm which CVG products are in your specific vehicle.

What if I need to replace a seat or component that's worn out?

Contact your authorized truck dealer or fleet maintenance provider with your vehicle's year, make, and model. They can order the replacement part through CVG's distribution network. Bring your vehicle's documentation or VIN to help identify the exact part you need.

Does CVG offer custom upfitting for fleet vehicles?

Yes. CVG's upfitting division customizes commercial vehicles with specialized equipment and modifications. Contact CVG's fleet sales department or ask your dealer for a referral to an authorized upfitting center in your region.

How long does it take to receive a CVG part order?

Delivery time depends on the specific part, current inventory, and your location. Standard parts may ship within days; custom or specialized components may take weeks. Your dealer can provide an estimated delivery date when you place the order.