What APS jobs are and where to find them

Arizona Public Service (APS) is the largest electric utility in Arizona, serving over 1.6 million customers across central and southern Arizona. The company hires for positions ranging from entry-level customer service roles to skilled trades like electricians and lineworkers, as well as office jobs in accounting, engineering, and management.

APS posts all open positions on its official careers website at aps.com/careers. This is the only place APS accepts applications for employment. You cannot explore through Indeed, LinkedIn, or other job boards — those sites may list APS positions, but you must complete your actual process on APS's own site to be considered.

The careers portal lets you search by job title, location, or category (such as "Operations," "Customer Service," or "Skilled Trades"). Each listing shows the salary range, required qualifications, and a full job description before you explore.

Key Takeaways

  • All APS jobs are posted and must be applied for at aps.com/careers, not through third-party job boards.
  • APS hires for customer service, skilled trades, engineering, accounting, and management roles across multiple Arizona locations.
  • You will need a valid email address, work history, and education details to complete an APS process.
  • The hiring timeline varies by role but typically takes four to eight weeks from process to job offer.
  • APS offers benefits including health insurance, a 401(k) plan, and paid time off, though specifics depend on the position type.

Types of positions APS regularly hires for

APS divides its hiring into several broad categories. Customer Service roles include call center representatives, billing specialists, and field representatives who work directly with customers. These positions typically require a high school diploma or equivalent and customer service experience.

Skilled Trades positions include electricians, lineworkers, meter technicians, and equipment operators. These jobs usually require a high school diploma, a valid driver's license, and often a trade certification or apprenticeship. Some positions require you to obtain a Commercial Driver's License (CDL) after hire.

Professional and Technical roles span engineering, IT, accounting, human resources, and project management. These positions typically require a bachelor's degree in a related field and relevant work experience.

APS also hires for Seasonal and Temporary work, particularly during summer months for vegetation management and construction support roles. These positions have shorter process timelines and may not require the same level of experience as permanent roles.

How to search and filter jobs on the APS careers site

Once you land on aps.com/careers, you will see a search box and filter options on the left side of the page. You can narrow results by job category, location, employment type (full-time, part-time, temporary), and experience level (entry-level, mid-career, senior).

If you are looking for a specific type of work — for example, lineworker positions in Phoenix — enter "lineworker" in the search box and select "Phoenix" from the location filter. The site will return all matching open positions with the most recently posted jobs listed first.

Each job listing includes the job title, location, salary range, posting date, and a brief summary. Click on any listing to read the full job description, required qualifications, preferred qualifications, and details about the hiring process for that specific role.

What you need to prepare before explore

Before you start an APS process, gather the following documents and information: a valid email address you check regularly, your Social Security number, a complete work history with dates of employment and supervisor contact information, and your education history including high school graduation date or GED completion date.

If you are explore for a skilled trade position, have your trade certifications, licenses, or apprenticeship documentation ready. If you are explore for a professional role, have your college degree information and any relevant professional certifications available.

You will also need to create an APS careers account before you can explore. This account stores your resume and process history, so you can track the status of jobs you have applied for and reuse your information for future applications.

Step-by-step process process

Step 1: Create your account. Go to aps.com/careers and click "Create Account" or "Sign In." Enter your email address and create a password. You will receive a confirmation email — click the link to set up your account.

Step 2: Complete your profile. Fill in your personal information, work history, and education. The system will ask for dates of employment, job titles, company names, and reasons for leaving each job. Be as specific and honest as possible; APS verifies employment history.

Step 3: Upload your resume. You can upload a resume file (PDF or Word document) or let the system build a resume from the information you entered in your profile. Having a resume on file speeds up future applications.

Step 4: Find and select a job. Search for open positions using the filters described above. Click on a job that interests you to read the full description and requirements.

Step 5: Answer job-specific questions. Some positions require you to answer screening questions before you submit your process. These might ask about your availability, willingness to travel, or specific skills. Answer honestly — your responses help APS determine fit for the role.

Step 6: Review and submit. Review all your information for accuracy, then click "Submit process." You will receive a confirmation email with your process number. Save this number for your records.

What happens after you submit your process

After you submit, APS's automated system screens applications against the job requirements. If your qualifications match, your process moves to a hiring manager for review. This stage typically takes one to two weeks.

If a hiring manager wants to move forward, you will receive an email or phone call inviting you to a phone interview or video interview. This first interview usually lasts 20 to 30 minutes and covers your background, why you are interested in the role, and basic job-related questions.

If you pass the phone interview, you may be invited for an in-person interview at an APS office or facility. For skilled trades positions, you may also be asked to complete a practical skills test or safety assessment. The full hiring process from process to job offer typically takes four to eight weeks, though this varies by position and hiring urgency.

You can check the status of your process at any time by logging into your APS careers account and viewing your process history. The system shows whether your process is under review, if you have been selected for an interview, or if the position has been filled.

Frequently Asked Questions

Do I need to live in Arizona to work for APS?

Most APS positions require you to live in Arizona or be willing to relocate before your start date. Some remote or office-based roles may allow relocation after hire, but this varies. Check the job description or contact the hiring manager during the interview process to confirm relocation expectations for your specific role.

What is the salary range for APS jobs?

Salary varies widely depending on the position, location, and your experience. Entry-level customer service roles typically start in the $28,000 to $35,000 range, while skilled trades positions often start between $40,000 and $55,000. Professional roles with degree requirements usually start higher. Each job listing on the careers site shows the salary range for that specific position.

Does APS hire people with criminal records or past employment issues?

APS conducts background checks for all positions, and the company evaluates each case individually. Having a criminal record or past employment issue does not automatically disqualify you, but APS will review the details. Be honest about your history on your process — misrepresenting facts can result in disqualification or termination after hire.

Can I explore for multiple positions at the same time?

Yes, you can explore for as many open positions as you meet the requirements for. Each process is reviewed separately. However, if you are selected for interviews for multiple roles, you will need to decide which position you want to pursue if you receive multiple offers.

How often does APS post new jobs?

APS posts new positions continuously throughout the year as openings arise. Customer service and skilled trades positions are posted most frequently. You can create a job alert on the careers site to receive email notifications when new positions matching your interests are posted.