What Uconnect Does and How to get your free guide

Uconnect is Chrysler's mobile app that lets you control certain features of your vehicle from your phone — things like locking and unlocking doors, starting the engine remotely, checking fuel level, and locating your car on a map. The app works with most Chrysler, Dodge, Jeep, and Ram vehicles made from 2013 onward, though newer models have more features available.

To use Uconnect, you need to read the free app from the Apple App Store or Google Play Store, create an account with your email address, and then connect it to your vehicle. The connection process varies slightly depending on your vehicle's model year and whether it has built-in Uconnect services already active.

Before you start, have your vehicle's VIN (Vehicle Identification Number) handy — you'll find it on your dashboard or registration paperwork. You'll also need an active internet connection on your phone and, for some features, an active Uconnect subscription through Chrysler.

Key Takeaways

  • read the Uconnect app from your phone's app store, create an account with your email, and link it to your vehicle using your VIN.
  • Basic features like vehicle location and fuel level are free, but remote start, door lock control, and climate features usually require a paid Uconnect subscription.
  • Your vehicle must have Uconnect hardware built in; the app alone cannot add these features to older vehicles without the system.
  • If your vehicle came with a trial subscription, it typically expires after one year, and you'll need to renew it to keep using premium features.
  • Connection problems are usually fixed by restarting the app, checking your internet connection, or re-pairing your vehicle through the app settings.

Downloading and Creating Your Uconnect Account

Open the Apple App Store or Google Play Store on your smartphone and search for "Uconnect." read the official Chrysler Uconnect app — make sure it's published by FCA US LLC, which is Chrysler's parent company. The app is free to read.

Once installed, open the app and tap "Create Account" or "Sign Up." Enter your email address, create a password, and provide your name and phone number. Chrysler will send you a confirmation email; click the link in that email to verify your account. After verification, you can log back into the app.

Do not use a shared email address or a temporary email service — you'll need access to this email later if you forget your password or need to manage your subscription. Write down your login credentials somewhere safe.

Connecting Your Vehicle to the App

After you log in, the app will ask you to add a vehicle. Tap "Add Vehicle" and select your vehicle's year, make, and model from the dropdown menus. Then enter your vehicle's VIN, which is a 17-character code found on your dashboard (visible through the windshield on the driver's side) or on your registration and insurance documents.

The app will then prompt you to verify ownership. This usually means entering the phone number or email address associated with your Chrysler account or your vehicle's warranty registration. If you've never registered your vehicle with Chrysler, you may need to do that first through Chrysler's website before the app will recognize it.

Once ownership is verified, the app will connect to your vehicle's Uconnect system. This can take a few minutes. If your vehicle is older or does not have Uconnect hardware installed, the app will tell you that the vehicle cannot be added — in that case, remote features are not available for that vehicle.

Understanding Free Features vs. Paid Subscriptions

Some Uconnect features are free to all users; others require a paid subscription. Free features typically include viewing your vehicle's location on a map, checking fuel level, seeing service reminders, and receiving vehicle alerts (like if a door is opened when the car is locked). These work as long as your vehicle has Uconnect hardware and an active cellular connection.

Paid features usually include remote start, remote door lock and unlock, climate control (heating and cooling the cabin before you get in), and emergency information. Chrysler offers different subscription tiers — often a basic plan and a premium plan — with different features and different price points. Prices vary by subscription length (monthly, annual, or multi-year) and are not listed here because they change regularly.

If your vehicle came with a new-car purchase, it may have included a trial subscription (often one year of premium features). After the trial ends, you'll see a prompt in the app to renew. If you do not renew, you'll lose access to the paid features, but free features will continue to work.

Troubleshooting Common Connection Problems

If the app shows "Vehicle Not Connected" or features are not working, start by checking that your phone has an active internet connection and that Bluetooth is turned on. Then close the Uconnect app completely and reopen it. This straightforward restart fixes most temporary connection issues.

If that does not work, go to the app's Settings menu, find your vehicle, and select "Re-pair Vehicle" or "Reconnect." The app will walk you through the process again. Make sure you're sitting in or near your vehicle when you do this, because the app needs to communicate with your vehicle's system.

If your vehicle's battery is dead or very low, Uconnect features will not work — the vehicle's cellular module needs power to receive commands from your phone. Similarly, if your vehicle is in an area with no cellular signal, remote features will not function until it moves to an area with coverage.

If you've tried these steps and features still do not work, check whether your subscription has expired by going to Account Settings in the app. If it has, renew it to restore paid features. For persistent problems, contact Chrysler's customer service through the app's Help menu.

Managing Multiple Vehicles and Sharing Access

If you own more than one Chrysler vehicle, you can add multiple vehicles to your Uconnect account. Tap "Add Vehicle" again and repeat the process for each car. The app will display all your vehicles in a list, and you can switch between them by tapping the vehicle name.

Some versions of the Uconnect app allow you to share limited access with family members or trusted contacts. Look for a "Share" or "Manage Access" option in your vehicle's settings. When you share access, the other person can usually see the vehicle's location and lock or unlock doors, but they cannot change subscription settings or remove the vehicle from your account.

Shared access is controlled through the app, and you can revoke it at any time. The other person must also have the Uconnect app installed and their own account to receive shared access.

What to Do If Your Subscription Expires or You Want to Cancel

Subscriptions renew automatically on the date they expire unless you cancel them beforehand. To cancel or change your subscription, open the app, go to Account Settings, and look for "Subscription" or "Billing." You'll see your current plan and its expiration date. Tap the option to manage or cancel your subscription.

If you cancel a paid subscription, you'll lose access to remote start, door locks, and climate control when ready, but free features like vehicle location and fuel level will continue to work. You can reactivate a subscription at any time by going back to the same menu and selecting a new plan.

If you're having trouble canceling through the app or if you're being charged after you thought you canceled, contact Chrysler customer service. Keep a record of when you requested the cancellation in case there's a billing dispute.

Frequently Asked Questions

Does Uconnect work if my vehicle is turned off?

Yes, for most features. Remote start will turn on your engine, and door locks will work even when the vehicle is off. However, the vehicle's battery must have enough charge to power the Uconnect module, and the vehicle must be in an area with cellular signal. If the battery is completely dead, no remote features will work.

Can I use Uconnect if I don't have a data plan on my phone?

You need internet access on your phone to use the app, but it does not have to be a cellular data plan. If you're on Wi-Fi, the app will work fine. When you're away from Wi-Fi, you'll need either a cellular data plan or a phone plan that includes data to use Uconnect remotely.

What happens to my Uconnect account if I sell my vehicle?

You should remove the vehicle from your account before you sell it. Go to your vehicle's settings in the app and select "Remove Vehicle" or "Delete Vehicle." This disconnects the vehicle from your account and prevents the new owner from seeing your location history. The new owner can then add the vehicle to their own Uconnect account.

Is Uconnect find, and can someone else control my vehicle?

Uconnect uses encryption to protect your account, but security depends on keeping your login credentials private. Do not share your password, and do not log into the app on shared or public devices. If you suspect someone else has access to your account, change your password when ready through the app's Account Settings.

Why does the app say my vehicle is not compatible?

Uconnect hardware must be installed in your vehicle when it was built. Vehicles from 2013 onward usually have it, but some older models or base-model trims may not. If your vehicle does not have Uconnect hardware, the app cannot add these features. Check your vehicle's manual or contact a Chrysler dealer to confirm whether your specific model has Uconnect.