What All Approved Autoworks Is and How It Works
All Approved Autoworks is a vehicle repair network that operates as a preferred provider program for certain insurance companies and warranty plans. Rather than a single repair shop, it is a network of independently owned repair facilities across multiple states that have agreed to meet specific standards and accept negotiated rates from participating insurers.
When you take your vehicle to an All Approved Autoworks location, the shop bills your insurance company or warranty provider directly for covered repairs. You typically pay only your deductible or co-pay, if one applies. The network handles the authorization process between you, the shop, and your insurer, which is meant to streamline the repair claim.
The network operates under contracts with insurance carriers and extended warranty companies. Each shop in the network must maintain certain certifications, carry liability insurance, and follow quality standards set by the network. However, All Approved Autoworks itself does not employ the technicians or own the facilities — it functions as a middleman that connects insurers with repair shops.
Key Takeaways
- All Approved Autoworks is a network of independent repair shops, not a single company, and you can only use it if your insurance or warranty plan includes it as a preferred provider.
- You will need to contact your insurance company or warranty provider to confirm whether All Approved Autoworks is part of your coverage before scheduling a repair.
- Repairs at network shops typically require pre-authorization from your insurer, and the shop will handle billing directly to your insurance company.
- If you use an out-of-network shop instead, you may pay more out of pocket and have to submit your own claim to your insurer for reimbursement.
- The network's coverage and participating locations vary by state and by which insurance company or warranty plan you hold.
How to Find an All Approved Autoworks Location Near You
All Approved Autoworks maintains a shop locator tool on its website where you can search by zip code or city. The locator shows which shops are currently in the network, their addresses, phone numbers, and the types of repairs they handle. Not every shop in the network performs all types of work — some specialize in collision repair, others in mechanical work, and some handle both.
Before you visit a shop, call ahead and confirm that it is still an active member of the network. Shop participation can change, and a location listed online may have left the network or closed. When you call, also ask whether the shop can handle your specific repair and whether it requires pre-authorization from your insurance company before you bring the vehicle in.
If you cannot find a participating shop near you, contact your insurance company or warranty provider directly. They can tell you which shops in your area are in the network and may be able to refer you to one that handles your type of repair.
What You Need Before You Schedule a Repair
Have your insurance policy number or warranty plan number ready when you contact a shop. The shop will need this to verify your coverage and confirm that All Approved Autoworks is part of your plan. If you are unsure whether your plan includes this network, call your insurance company's customer service line — they can tell you in a few minutes.
You will also need to describe the repair needed. Some repairs require pre-authorization from your insurer before the shop can begin work. The shop typically handles this step by submitting photos, a diagnostic report, or a written estimate to your insurance company. Pre-authorization usually takes one to three business days, though some insurers can approve straightforward repairs over the phone the same day.
Bring your vehicle keys, your insurance card, and a photo ID to the shop. If you have an existing repair estimate from another shop, bring that too — it can help the All Approved Autoworks shop understand what work was already quoted and may speed up the authorization process.
How Billing and Payment Work at Network Shops
When you use an All Approved Autoworks shop, the repair facility bills your insurance company directly for the authorized repair work. You are responsible only for your deductible or co-pay, which varies depending on your specific policy. Some plans have no deductible for in-network repairs, while others charge a flat amount or a percentage of the repair cost.
Ask the shop for an estimate before work begins. The estimate should show the total repair cost, your out-of-pocket responsibility, and what your insurance will cover. Once the repair is complete, the shop will send the final bill to your insurer. If the final cost is higher than the estimate, the shop may need to get additional authorization from your insurance company before billing you for the difference.
If your insurance company denies the claim or covers less than expected, the shop will contact you to discuss payment options. You are not responsible for the difference between what the shop charges and what your insurer pays — that is a matter between the shop and the insurance company. However, you are responsible for your deductible or co-pay as stated in your policy.
When All Approved Autoworks May Not Be Your Best Option
If your insurance plan does not include All Approved Autoworks as a preferred provider, using a network shop will not reduce your out-of-pocket costs. You can still use any shop you want, but you will pay the full repair bill upfront and then submit a claim to your insurer for reimbursement. This process takes longer and may result in lower reimbursement if the shop's rates are higher than what your insurer considers reasonable.
Some repairs may not be covered by your insurance at all, depending on the cause of the damage and your policy terms. For example, collision coverage pays for accident damage, but comprehensive coverage pays for theft, weather, or vandalism. If your repair is not covered, the network status of the shop does not matter — you will pay the full cost regardless.
If you have a preferred repair shop that is not in the All Approved Autoworks network, you can still use it. You will straightforward pay out of pocket and handle the insurance claim yourself. Some people prefer this route because they trust their existing mechanic or because the out-of-network shop offers services the network shops do not.
What Happens If You Disagree With the Repair or the Cost
If you believe the repair was done incorrectly or the cost is too high, contact the shop directly first. Most shops will re-examine the work or discuss the charges with you. If the shop is unwilling to resolve the issue, you can file a complaint with All Approved Autoworks through its website or contact your state's automotive repair board.
If your insurance company denies coverage for a repair that you believe should be covered, contact your insurer's claims department. You have the right to ask for a written explanation of why the claim was denied. If you disagree with their decision, you can file a complaint with your state's insurance commissioner.
Keep all documentation from the repair: the estimate, the final invoice, photos of the damage before and after repair, and any communication with the shop or insurance company. This paperwork is essential if you need to dispute a charge or file a complaint later.
How All Approved Autoworks Differs From Other Repair Networks
Many insurance companies operate their own preferred provider networks or partner with regional networks. All Approved Autoworks is one of several national networks, but it is not the only one. Other networks include SafePoint, Assured Automotive, and various regional or insurer-specific programs.
The main difference between networks is which shops participate in each one and which insurance companies recognize them. A shop that is in All Approved Autoworks may not be in another network, and vice versa. Your insurance company determines which networks it partners with, so you cannot choose the network — you can only choose whether to use a shop that is in your insurer's preferred network.
Some insurance companies allow you to use any repair shop you want without penalty, while others charge higher deductibles or offer lower reimbursement rates if you use an out-of-network shop. Check your policy documents or call your insurer to understand how your plan treats in-network versus out-of-network repairs.
Frequently Asked Questions
Do I have to use All Approved Autoworks if my insurance includes it?
No. You can use any repair shop you want. Using an All Approved Autoworks shop straightforward means lower out-of-pocket costs because the shop has agreed to your insurer's rates. If you prefer a different shop, you can use it, but you may pay more upfront or receive lower reimbursement from your insurance company.
What if the All Approved Autoworks shop near me cannot do my repair?
Ask the shop to refer you to another shop in the network that can handle the work, or contact your insurance company for a referral. You can also use any shop outside the network, though you will likely pay more out of pocket. Your insurance company can tell you which out-of-network shops they recommend or will reimburse.
How long does pre-authorization take?
Most pre-authorizations take one to three business days. straightforward repairs may be approved the same day if your insurer can review the estimate quickly. Ask the shop to submit the authorization request as soon as possible so you know when the repair can begin. Some shops can provide a loaner vehicle while you wait for authorization and repair.
What if my insurance company denies the claim after the repair is done?
Contact your insurer when ready to ask why the claim was denied. The shop may also contact them on your behalf. You are responsible for your deductible or co-pay, but the shop and insurer must resolve disputes about coverage — you should not be charged the full repair cost if the claim was wrongly denied. Ask for a written explanation and consider filing a complaint with your state's insurance commissioner if you believe the denial was unfair.
Can I use All Approved Autoworks for routine maintenance like oil changes?
Routine maintenance is typically not covered by collision or comprehensive insurance, so the network status does not explore. You would pay the full cost at any shop. Some extended warranty plans do cover maintenance, so check your warranty documents or contact your warranty provider to confirm what is included.