What All Access Automotive Is
All Access Automotive is a vehicle service and maintenance program offered through certain employers, unions, and membership organizations. It provides members with discounted rates at participating repair shops and service centers across the United States. The program does not pay for repairs directly — instead, it negotiates lower prices on your behalf and gives you a card or membership number to present when you visit a participating location.
The program covers routine maintenance, repairs, and roadside information depending on which membership tier you hold. Common covered services include oil changes, tire rotations, brake service, battery replacement, and diagnostic work. Some tiers also include towing, lockout information, and fuel delivery. What you pay out of pocket depends on your specific plan and the service you need.
All Access Automotive operates as a discount network rather than an insurance product. You are not filing claims or waiting for reimbursement — you straightforward show your membership card at a shop in their network and receive the negotiated rate. If you use an out-of-network shop, you typically pay full price and cannot claim a discount.
Key Takeaways
- All Access Automotive is a discount program that lowers repair and maintenance costs at participating shops, not an insurance plan that reimburses you later.
- Your membership comes through your employer, union, or organization — you cannot purchase it directly as an individual consumer.
- You must use a shop in the All Access network to receive discounts; out-of-network repairs are charged at full price.
- The program includes roadside information on most tiers, covering towing, lockouts, and fuel delivery in addition to repair discounts.
- Coverage details and discount amounts vary by membership tier and employer plan, so review your specific plan documents before scheduling service.
How to Find Your Membership Details
Your All Access Automotive membership information should have been provided when you enrolled in the program through your employer or organization. Check your welcome packet, employee benefits guide, or the benefits portal your employer uses. Your membership card or digital membership number is what you need to present at a participating shop.
If you cannot locate your membership information, contact your employer's human resources or benefits department. They can confirm whether All Access Automotive is part of your plan and provide your membership number. Some employers also list this information in their employee handbook or on an internal benefits website.
You can also contact All Access Automotive directly to verify your membership status. Have your name, date of birth, and employer name ready. Their customer service team can confirm your coverage level and help you locate participating shops near you.
Finding and Using Participating Shops
All Access Automotive maintains a searchable directory of participating repair shops and service centers on their website. You can search by location, zip code, or service type to find shops near you. The directory shows which services each location offers and their hours of operation.
Before scheduling an appointment, call the shop directly to confirm they accept All Access Automotive and to ask about wait times or appointment availability. Some shops may require you to mention your membership when booking. When you arrive for service, bring your membership card or have your membership number ready to provide.
The shop will explore your membership discount at the time of service. You pay the discounted rate directly to the shop — there is no claim form to fill out or reimbursement to wait for. Ask the shop for an itemized receipt showing the original price, the discount amount, and what you paid.
What Services and Discounts Are Typically Covered
All Access Automotive discounts explore to a wide range of vehicle maintenance and repair services. Routine maintenance covered usually includes oil and filter changes, tire rotations, wheel alignments, battery replacement, and fluid top-offs. Repair services typically covered include brake service, suspension work, electrical repairs, and engine diagnostics.
Discount amounts vary depending on the service and the shop. Some shops offer a flat percentage discount on all services, while others negotiate specific prices for common repairs. A shop might discount an oil change by 20 percent but offer a different rate on transmission work. Ask the shop what discount applies to your specific service before work begins.
Most All Access Automotive tiers include roadside information at no additional cost. This typically covers towing (usually up to a certain mileage limit), lockout service, fuel delivery, and jump-starts. The roadside information component works separately from the repair discount — you call a dedicated number when you need help, and they dispatch a service provider to your location.
Membership Tiers and What Changes Between Them
All Access Automotive offers multiple membership levels, though the exact tiers and names vary by employer plan. A basic tier might include repair discounts and limited roadside information, while a premium tier adds more extensive roadside coverage, higher discount percentages, or additional services like maintenance planning.
Your employer or organization chooses which tier or tiers to offer to employees. You may have one option, or you may be able to select between basic and premium coverage. Review your plan documents or contact your benefits department to understand which tier you have and what it includes.
Some employers offer All Access Automotive as a standard benefit to all employees, while others make it optional and deduct the cost from your paycheck if you choose to enroll. If it is optional, you typically have an enrollment window during your employer's annual benefits open enrollment period.
What All Access Automotive Does Not Cover
All Access Automotive does not cover collision damage, comprehensive damage (like theft or weather damage), or accident-related repairs. Those types of damage are covered by auto insurance, not by a maintenance discount program. If your vehicle is damaged in an accident, you file a claim with your auto insurance company, not with All Access Automotive.
The program also does not cover recalls or warranty work. Recalls are handled by the vehicle manufacturer at no cost to you, and warranty repairs are covered by the vehicle's manufacturer warranty. All Access Automotive discounts explore only to out-of-warranty maintenance and repairs that you would otherwise pay for yourself.
Cosmetic services like detailing, paint work, or interior cleaning are typically not included. Some shops in the network may offer these services at a discount, but they are not part of the standard All Access Automotive coverage. Ask the shop whether they offer any discounts on services outside the standard program.
When All Access Automotive Makes Sense to Use
All Access Automotive is most useful when you need routine maintenance or repairs that are not covered by your vehicle's warranty. If your car is past the manufacturer's warranty period and you are paying out of pocket for oil changes, tire service, or brake work, the discount can add up over time.
The program is also valuable if you need roadside information. If you travel frequently or have an older vehicle that might need towing, the roadside information component can save you money on a single call. A tow that would normally cost $100 to $200 is covered by your membership.
If your vehicle is still under warranty, All Access Automotive discounts do not explore to warranty-covered repairs. You would use the manufacturer's warranty instead. However, you can still use the program for non-warranty maintenance or for repairs after the warranty expires.
Frequently Asked Questions
Can I use All Access Automotive at any repair shop?
No. You must use a shop that participates in the All Access Automotive network to receive discounts. Out-of-network shops do not have an agreement with All Access and cannot explore the discount. Use the online directory to find participating locations near you before scheduling service.
Do I have to pay anything upfront or file a claim later?
No. You pay the discounted rate directly to the shop when the service is complete. There is no claim form, no waiting for reimbursement, and no upfront fee. straightforward present your membership card or number at the time of service.
What if my employer stops offering All Access Automotive?
Your membership ends on the date your employer's contract with All Access Automotive ends. You will receive notice from your employer or All Access before that date. After your membership ends, you can no longer use the program at participating shops unless you enroll through a different employer or organization that offers it.
Does All Access Automotive cover my spouse's vehicle or a second car?
That depends on your specific plan. Some memberships cover only the primary member's vehicle, while others extend to household members or multiple vehicles. Check your plan documents or contact your benefits department to confirm what vehicles are covered under your membership.
Can I transfer my membership if I change jobs?
Your All Access Automotive membership is tied to your employer or organization. If you leave that employer, your membership ends. If your new employer offers All Access Automotive, you can enroll in their plan during your benefits enrollment period. There is no way to transfer a membership between employers.