Advance Auto Parts locations and hours in Rome

Advance Auto Parts operates a store in Rome, New York at 1834 Brickyard Road, Rome, NY 13440. The store is open Monday through Saturday from 8:00 a.m. to 9:00 p.m. and Sunday from 9:00 a.m. to 7:00 p.m., though hours may vary seasonally or due to staffing. You can confirm current hours by calling the store directly at (315) 339-7330 or checking the Advance Auto Parts website locator tool.

The Rome location carries standard automotive parts inventory including batteries, oil, filters, belts, hoses, spark plugs, and basic maintenance supplies. Specialty items or hard-to-find parts may require ordering, which typically takes one to three business days depending on the supplier and current stock levels across the regional distribution network.

Parking is available in the lot adjacent to the store. The location is accessible from Route 69 and sits near other retail establishments, making it convenient for drivers coming from central Rome or the surrounding Oneida County area.

Key Takeaways

  • The Rome Advance Auto Parts store is located at 1834 Brickyard Road and operates seven days a week, with extended hours Monday through Saturday until 9:00 p.m.
  • You can call ahead at (315) 339-7330 to confirm stock on specific parts before making the trip, which saves time if you need something uncommon.
  • The store stocks routine maintenance items like oil, filters, and batteries in-house, but specialty parts may need to be ordered with a one- to three-day wait.
  • Advance Auto Parts offers a price-match may provide on many items, so bringing a competitor's quote or advertisement can lower your cost.
  • The store accepts most major payment methods including credit cards, debit cards, and Advance Auto Parts loyalty cards that earn rewards on purchases.

What parts and services the Rome store typically stocks

Advance Auto Parts in Rome maintains inventory for routine vehicle maintenance and common repairs. This includes motor oil in multiple grades, air filters, cabin air filters, oil filters, transmission fluid, coolant, windshield wipers, batteries for most vehicle makes and models, spark plugs, serpentine belts, hoses, and basic hand tools. The store also carries interior and exterior accessories such as floor mats, seat covers, air fresheners, and lighting products.

For vehicles requiring less common parts—such as transmission components, engine gaskets, or model-specific electrical parts—the Rome location can order items from Advance Auto Parts' regional distribution centers or directly from manufacturers. Ordering typically takes one to three business days, though timing depends on the part's availability and current demand. You can place an order in-store or by phone, and the store will contact you when the part arrives.

The store does not perform installation or repair work on-site. Advance Auto Parts functions as a parts retailer only, so you will need to bring purchased items to a separate mechanic or repair shop, or install them yourself if you have the knowledge and tools.

How to use the Advance Auto Parts loyalty program

Advance Auto Parts offers a free loyalty program called the Rewards program that earns points on every purchase. You can sign up in-store at the Rome location or online at advanceautoparts.com. The program requires only a phone number and email address to enroll, and there is no annual fee.

Members earn points on all purchases—typically one point per dollar spent—and can redeem accumulated points for discounts on future transactions. The program also provides members with exclusive sales, email notifications about promotions, and early access to clearance events. Points do not expire as long as your account remains active, though Advance Auto Parts may close inactive accounts after an extended period of no purchases.

You present your phone number or a digital or physical rewards card at checkout to earn and redeem points. If you forget your card, the cashier can look up your account using your phone number. The Rome store staff can also help you enroll or troubleshoot account issues at the register.

Price matching and return policies at the Rome location

Advance Auto Parts honors a price-match may provide on most items, meaning if you find the same part at a lower price from a competitor, the Rome store will match that price. You must present the competitor's current advertisement, website screenshot, or quote before purchase. Price matching typically applies to local competitors and major national retailers, though Advance Auto Parts excludes some specialty or clearance items from the may provide.

Returns and exchanges are accepted within 30 days of purchase with a receipt. Items must be in original, resalable condition. If you purchased a part that does not fit your vehicle or does not work as expected, bring it back to the Rome store along with your receipt, and staff can process an exchange or refund. Some items—such as opened fluids or electrical components—may have restrictions on returns depending on store policy.

If you lose your receipt, the Rome store can look up your purchase using your payment method or loyalty card number, provided the transaction occurred within the return window. Refunds are issued to the original payment method, while exchanges can be made for a different part of equal or greater value.

Ordering parts online for pickup or delivery

Advance Auto Parts allows you to order parts online at advanceautoparts.com and pick them up at the Rome location, usually within one to two business days. You can search for your vehicle's year, make, and model on the website to see which parts are in stock at the Rome store or available for order. Online ordering is useful if you want to confirm availability before driving to the store or if you need a part outside of store hours.

The Rome store also participates in Advance Auto Parts' same-day and next-day delivery options in some areas, though delivery availability depends on your specific address and current order volume. Delivery fees vary based on distance and order size. You can check delivery options during checkout on the website or by calling the Rome store directly.

Online orders placed before 2:00 p.m. on a business day typically arrive for pickup by the end of the next business day. Orders placed after 2:00 p.m. or on weekends may take an additional day. The Rome store will notify you by email or phone when your order is ready for pickup.

Getting help from Rome store staff

The Rome Advance Auto Parts staff can help you identify the correct part for your vehicle if you know your car's year, make, model, and engine size. Bring this information with you or have it ready when you call. Staff members can also explain the differences between part brands, help you understand warranty coverage, and answer questions about installation difficulty.

If you are unsure whether a part will work for your vehicle, the staff can cross-reference your vehicle information against the part's compatibility list. This prevents you from purchasing the wrong item. For complex questions about whether a part is right for a specific repair, staff may recommend that you consult with a mechanic, as they cannot diagnose mechanical problems or advise on repair procedures.

The Rome store phone number is (315) 339-7330. Staff can answer questions about stock, pricing, and ordering during business hours. For technical questions about vehicle maintenance or repair, you may also contact Advance Auto Parts' customer service line, which is available seven days a week.

Frequently Asked Questions

Does the Rome store have the battery I need in stock right now?

Call the store at (315) 339-7330 with your vehicle's year, make, and model, and staff will check inventory for you. You can also check the Advance Auto Parts website locator tool by entering your vehicle information and the Rome store location. If the battery is not in stock, the store can order it for one- to three-day delivery.

Can I return a part I bought at the Rome store if I don't have my receipt?

Yes. The Rome store can look up your purchase using your payment card or loyalty card number if the transaction occurred within the past 30 days. Bring your ID and the part in original, resalable condition. Refunds go back to your original payment method.

What is the difference between the battery brands Advance Auto Parts sells?

Advance Auto Parts carries multiple brands at different price points, including their house brand (Interstate or Duralast equivalent), mid-range options, and premium brands. Staff at the Rome location can explain the warranty length and cold-cranking amp rating for each option so you can choose based on your budget and vehicle needs.

Does Advance Auto Parts install parts, or do I have to take them to a mechanic?

Advance Auto Parts does not perform installation. You will need to install the part yourself or take it to a separate mechanic or repair shop. The Rome store staff can tell you whether a part is typically straightforward or difficult to install, but they cannot perform the work.

Can I order a part online and pick it up at the Rome store the same day?

Same-day pickup is not may provide, but if you order before 2:00 p.m. on a business day, the part will usually be ready by the end of the next business day. For parts already in stock at the Rome location, pickup may be faster. Call the store at (315) 339-7330 to ask about same-day availability for a specific part.