Advance Auto Parts locations in Jacksonville, NC serve the local area with vehicle maintenance supplies, tools, and replacement parts
Advance Auto Parts operates several store locations in and around Jacksonville, North Carolina. The chain stocks common automotive supplies like oil, filters, batteries, wiper blades, and belts, along with specialty tools and diagnostic equipment. If you need a part for a repair or maintenance task, the nearest Advance Auto can tell you whether they have it in stock or can order it for you.
Jacksonville is in Onslow County, near Camp Lejeune. The area has multiple Advance Auto locations within a short drive. You can find the exact address, hours, and phone number for each store by using the store locator on the Advance Auto website or by calling their customer service line.
Key Takeaways
- Advance Auto Parts locations in Jacksonville stock everyday maintenance items like oil, filters, and batteries, plus specialty tools and parts.
- You can find store addresses, hours, and phone numbers using the Advance Auto website store locator or by calling customer service.
- Many Advance Auto stores offer same-day pickup for parts ordered online, which saves a trip if you know what you need.
- Store staff can help you identify the correct part for your vehicle if you provide your year, make, and model.
- Advance Auto runs periodic sales and promotions that you can check online or ask about when you visit or call.
How to locate the nearest Advance Auto store
The fastest way to find a Jacksonville Advance Auto location is to visit advanceautoparts.com and use the "Store Locator" tool at the top of the page. Enter your zip code or city name, and the site will show you all nearby locations with their addresses, phone numbers, and current hours of operation.
If you do not have internet access, you can call Advance Auto customer service at 1-800-252-1518. A representative can tell you which stores are closest to you and whether they have a specific part in stock. This is especially useful if you need an uncommon item and want to confirm availability before driving there.
What to bring when you visit a store
When you go to an Advance Auto store, bring your vehicle's year, make, and model. This information helps staff locate the correct part for your car. You can find it on your vehicle registration, insurance card, or the driver's side door jamb.
If you already know the part number or name of what you need, bring that too. Staff can cross-reference it and check whether the store has it on hand. If the item is not in stock, they can usually order it for delivery to the store or to your home within a few days.
Using online ordering and in-store pickup
Advance Auto allows you to order parts online and pick them up at a Jacksonville location the same day or within 24 hours, depending on stock and order time. Go to advanceautoparts.com, search for your part, select your vehicle details, and choose "Pick Up in Store" at checkout. You will receive a confirmation email with your order number and pickup instructions.
When you arrive at the store, go to the customer service counter and provide your order number or phone number. Staff will bring your order to you. This method works well if you know exactly what you need and want to avoid waiting for shipping or making an extra trip to the store.
Understanding pricing and return policies
Advance Auto prices vary by location and item type. Parts that are core items — such as batteries, alternators, and starters — often require a core deposit, which is a refundable charge you pay upfront. When you return the old part, the store refunds the deposit. Ask staff about the core deposit when you purchase if you are unsure.
Advance Auto generally allows returns within 30 days with a receipt. Some items, such as electrical components or custom-cut parts, may have restrictions. If you buy something and later realize it is the wrong part, bring it back with your receipt and the original packaging if possible. Staff can help you exchange it for the correct item or process a refund.
Getting help from store staff
Advance Auto employees are trained to help you identify parts and answer basic questions about installation. If you are unsure whether a part will work for your vehicle or how to install it, ask a staff member. They can often point you to instructional videos or online resources that walk through the process.
If you need more detailed installation help or have questions about a repair job, staff may recommend that you consult a repair manual specific to your vehicle or contact a local mechanic. Advance Auto does not perform installations, but the staff can connect you with local repair shops if you ask.
Frequently Asked Questions
Does Advance Auto in Jacksonville do vehicle inspections or repairs?
No, Advance Auto sells parts and tools only. They do not perform repairs or inspections. If you need a repair done, you will need to take your vehicle to a mechanic or dealership. Advance Auto staff can recommend local repair shops if you ask.
Can I return a part if I installed it and it did not work?
Return policies depend on the type of part and whether it has been installed. Unopened, unused parts with a receipt are returnable within 30 days. Once a part is installed, most stores will not accept a return. If you installed a part and it did not solve the problem, speak with a staff member about your situation — they may be able to help you troubleshoot or suggest an alternative part.
What if the store does not have the part I need in stock?
Staff can order the part for you. It will typically arrive at the store within a few business days, or you can have it shipped to your home. You will pay for the part when you order it, and staff will contact you when it arrives for store pickup, or it will be delivered directly to you.
Do I need a membership to shop at Advance Auto?
No membership is required to purchase parts at Advance Auto. However, the store offers a rewards program called Speed Perks that gives you discounts and points on purchases. You can sign up for free in-store or online at advanceautoparts.com.
Are there any current sales or promotions at Jacksonville locations?
Advance Auto runs regular sales and promotions that vary by location and season. Check the Advance Auto website for current deals, or call your local Jacksonville store to ask about ongoing promotions. You can also sign up for email notifications on the website to receive sale announcements.