Ace Hardware copies keys in-store at most locations, and the process takes about five minutes

Ace Hardware offers key copying at the majority of its stores. You bring your original key, hand it to someone at the service desk or hardware counter, and they run it through a key-cutting machine while you wait. The cost is usually between $2 and $5 per key, depending on the key type and your location. Most stores complete the work in under ten minutes.

Not every Ace location has a key-cutting machine on-site. Smaller franchise stores or those in rural areas may not offer this service. The fastest way to confirm your nearest store has the equipment is to call ahead — the store's main number connects you to someone who can answer when ready, rather than relying on online information that may be outdated.

Key Takeaways

  • Call your local Ace Hardware store directly to confirm they have key-cutting equipment before you visit, since not all locations offer this service.
  • Bring your original key with you; the machine copies the cuts and creates a duplicate in about five minutes.
  • Standard house and office keys cost $2 to $5 each, though specialty keys like car or mailbox keys may cost more.
  • If your nearest Ace does not cut keys, other hardware stores, locksmiths, and some big-box retailers offer the same service at similar prices.

How to locate an Ace Hardware store near you

Ace Hardware's website has a store locator tool at acehardware.com. Enter your city or zip code, and the results show all nearby locations with their hours and phone numbers. Each store listing includes a map link and directions.

If you do not have internet access, you can call Ace Hardware's customer service line, though they will likely direct you to the store locator or suggest you call local stores directly. Searching "Ace Hardware near me" in Google Maps also returns nearby locations with phone numbers and hours.

Calling ahead to confirm key-cutting availability

When you call the store, ask specifically: "Do you cut keys in-store?" Some staff may say "yes, we do hardware services" without clarifying whether the key machine is actually there. A direct question gets a clearer answer.

If the person who answers is unsure, ask to speak with someone at the service desk or hardware counter — they work with the machine daily and will know for certain. It takes less than a minute, and it saves you a trip to a store that cannot help you.

What information to have ready when you visit

Bring only your original key. You do not need to provide ID, account information, or proof of ownership. The staff member will take your key, place it in the machine, and the duplicate emerges in seconds. The machine then finishes the edges and the key is ready to use.

If your original key is worn, damaged, or has an unusual shape, mention that when you hand it over. The staff can sometimes work around minor wear, but a key that is too damaged may not copy cleanly. In that case, they will let you know before charging you.

Understanding key types and pricing

Standard house keys and office keys are the cheapest and fastest to copy — usually $2 to $3. Specialty keys cost more: car keys with electronic components, mailbox keys, padlock keys, or keys with unusual cuts may run $4 to $5 or higher. Some Ace locations price by key type rather than a flat rate, so the cost can vary between stores.

If you need multiple copies of the same key, ask about a discount. Many stores will copy the same key twice for less than the price of two separate copies, though this is not a formal policy everywhere.

What to do if your local Ace does not cut keys

Other hardware stores like Home Depot and Lowe's cut keys at similar prices and speed. Local independent hardware stores often cut keys as well. Locksmiths offer key copying too, though they typically charge more — $5 to $10 per key — because they handle specialized and security-sensitive work.

Some grocery stores, pharmacies, and big-box retailers like Walmart have key-cutting machines in their service areas. If you are already shopping at one of these places, it may be worth asking whether they cut keys before making a separate trip to a hardware store.

Frequently Asked Questions

Can Ace Hardware copy a key I lost the original for?

No. The machine needs an original key to copy from. If you have lost your only key, a locksmith can make a new one by picking the lock or using the lock's serial number, but this costs significantly more and requires proof of ownership or residence.

How long does key copying take?

The actual cutting takes about one to two minutes. Waiting time depends on how busy the store is. Most people are in and out within five to ten minutes total, though during peak hours it may take longer.

Can Ace copy car keys or keys with electronic chips?

Ace can copy the physical shape of a car key, but if your car key has an electronic chip or remote function, the copy will not work in your car's ignition or locks. You will need a locksmith or your car dealership to program a working duplicate. Call ahead to confirm whether your specific Ace location can even cut the physical key shape.

What if the key copy does not work in my lock?

Bring the copy back to the store along with your original key. The staff can usually re-cut it at no charge if the machine made an error. If the problem is with your lock itself, a locksmith can diagnose whether the lock is damaged or worn.

Do I need to make an appointment for key copying?

No. Key copying is a walk-in service at Ace Hardware. You do not need to call ahead to schedule — just show up during store hours with your original key. Calling ahead is only necessary to confirm the store has the equipment.