AAA towing numbers vary by region and membership type

AAA does not have a single national towing phone number. Instead, each regional AAA club — there are about 50 across the United States — maintains its own dispatch system and contact information. When you call for towing, you reach the club that covers your location, not a central office.

If you are an AAA member, your membership card lists the phone number for your region on the back. If you do not have your card handy, you can find your regional club's number through the main AAA website by entering your zip code, or by calling AAA's general line and asking to be transferred to your local club.

Non-members can also request AAA towing, though the service will be billed at a higher rate than the member discount. The process is the same: call your regional club's dispatch line and explain that you need towing.

Key Takeaways

  • Your AAA membership card displays your regional club's towing dispatch number on the back.
  • You can find your regional club's contact information by visiting AAA.com and entering your zip code.
  • AAA members receive towing coverage as part of their membership; non-members can request service at a higher cost.
  • When you call, have your membership number, vehicle location, and a description of the problem ready to speed up dispatch.

Finding your regional AAA club's towing number

The fastest way to locate your regional club's number is through the AAA website. Go to AAA.com, look for the "Contact Us" or "Find Your Local Club" section, and enter your zip code. The site will display your regional club's main phone number and often a separate dispatch line for roadside services.

If you are already a member and have your card, flip it over. Most AAA membership cards print the regional club's phone number and sometimes a dedicated roadside information line on the back or inside cover. This number is designed for members calling from the road.

You can also call AAA's national customer service line — typically listed on the AAA website — and ask to be transferred to your regional club's towing dispatch. This route takes longer but works if you cannot locate your card or access the website.

What information to have ready before you call

When you call AAA towing dispatch, the operator will ask for several pieces of information to locate you and send the right truck. Have your membership number ready if you are a member; this speeds up verification and ensures your service is billed correctly. If you are not a member, be prepared to provide your name, phone number, and payment method.

Next, describe your exact location: the street address, highway mile marker, or intersection where you are stranded. If you are on a highway, include the direction you are facing and whether you are on the shoulder or in a lane. The more specific you are, the faster the dispatcher can send a truck.

Finally, briefly describe the problem — engine will not start, flat tire, accident damage, overheating — so the dispatcher can alert the driver and may support the right equipment is on the truck. If your vehicle is unsafe to remain in (for example, you are in traffic), tell the dispatcher when ready.

AAA membership tiers and towing coverage limits

AAA offers several membership levels, and towing coverage differs by tier. Basic membership typically includes a set number of free towing miles per year — often 7 miles per service call — with additional miles charged at a per-mile rate. Higher-tier memberships increase the free mileage allowance.

The specific coverage limits depend on your regional club and membership level, so check your membership documents or call your club's customer service line to confirm what you have. Some clubs also offer add-on roadside information packages that increase towing coverage beyond the standard membership benefit.

If you are not sure whether you are a member or what your coverage includes, call your regional club's main number and ask. They can look up your account and tell you exactly what services are included and what any additional charges might be.

What to expect when a tow truck arrives

After you call, dispatch will give you an estimated arrival time, usually 30 minutes to an hour depending on your location and truck availability. The driver will contact you by phone shortly before arriving to confirm your location and any last-minute details.

When the truck arrives, the driver will ask to see your membership card or ID and will verify the vehicle and the problem. If your vehicle can be towed to a repair shop, the driver will ask where you want it taken — you can name a specific shop, or the driver can recommend one nearby. If the problem is minor (a jump start, a tire change, fuel delivery), the driver may be able to fix it on the spot.

Keep in mind that AAA towing covers the truck and labor, but not parts or repairs. If a new tire, battery, or other component is needed, you pay for that separately.

Alternatives if you cannot reach your regional AAA club

If you are stranded and cannot locate your regional club's number, start with the main AAA website or call directory information for "AAA" plus your city name. Many regional clubs have multiple phone lines, so if one is busy, try another number listed for your area.

If you are a member and truly cannot reach AAA, you can call a local towing company directly and pay out of pocket, then submit a receipt to AAA for reimbursement if the tow falls within your membership coverage. Keep the receipt and any documentation from the tow truck driver.

Some credit cards and auto insurance policies also include roadside information that covers towing. If you cannot reach AAA quickly, check whether your insurance or card issuer offers this benefit as a backup.

Frequently Asked Questions

Where do I find the towing number if I lost my membership card?

Visit AAA.com and use the "Find Your Local Club" tool by entering your zip code. You can also call AAA's main customer service line and ask to be transferred to your regional club's dispatch. Have your name and address ready so they can look up your account.

Do I have to be a member to get AAA towing?

No. Non-members can request AAA towing, but the service costs more than the member rate. Call your regional club's dispatch line and explain you are not a member; they will quote you a price before sending a truck.

What if I need towing but my membership has expired?

Call your regional club and explain your situation. Some clubs will still provide service to recently expired members, though you may be charged the non-member rate. It is worth asking before you hang up.

Can I choose which repair shop the tow truck takes my car to?

Yes. Tell the driver the name and address of the shop you prefer, or ask the driver for a recommendation. The tow is covered by your membership; the repair shop you choose is your decision.

How long does it usually take for a tow truck to arrive?

Arrival times vary by location and current demand, but dispatch typically estimates 30 minutes to an hour. Urban areas may be faster; rural areas may take longer. The dispatcher will give you a specific estimate when you call.